Campervan Finder Reviews 

191
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Michael was extremely helpful from my initial enquiry to my booking. He suggested different vans to me, based on my requirements. The price was good…better than booking directly, which was super too.... See more

Rated 5 out of 5 stars

This is probably my fourth or fifth time booking with Michael since around 2022, and I honestly keep coming back for a reason. Their prices are always reasonable, the service is great, and everyt... See more

Rated 5 out of 5 stars

Great experience with Campervan Finder! The whole booking process was quick and easy, with great advice and excellent communication from start to finish. We got a great deal on our campervan and every... See more

Rated 5 out of 5 stars

Such a streamline experience from start to finish. Michael was wonderful in helping us secure our vehicle without any hassles. Would definitely use again.

Company details

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Compare Campervan Hire rates & see Australia from the luxury of a home on the road. Search 100+ Motorhome, 4WD Camper & RV Rentals on Campervan Finder


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4.8

Excellent

TrustScore 5 out of 5

191 reviews

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4.8

All reviews

(191)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Campervan finder was extremely helpful

Campervan finder was extremely helpful, in particular James. He was able to accomodate me with all my requirements and found me the best price. I would recommend their services and will definitely use them again.

10 August 2024
Unprompted review
Rated 1 out of 5 stars

Beware this company

Beware this company. In the background this is a KIWI company and international fees for money conversion are added.
On the surface everything seems fine but there is minimal communication and exhorbident fees. READ all infomation before you take the plunge with them. I had to cancel for valid medical reasons that were completely ignored. As a result they would not refund my deposit and added additional "cancellation fees". I was out of pocket over $1000.
To add salt to the wounds, I should have read the writing on the wall, when they stuffed up the booking and delayed availability of a vehicle by two weeks with no compensation to me. But they certainly want their money for nothing for cancellation. BEWARE!!!!!!

8 August 2024
Unprompted review
Campervan Finder logo

Reply from Campervan Finder

Hi Noel,

Thank you for taking the time and writing a review. We take feedback very seriously and always try to improve our service.

Please be aware that you cancelled your motorhome less than 14 days before pick up. Since you made the reservation, the vehicle was several weeks blocked for you and nobody was able to reserve it. The supplier even denied requests of potential customers as you travelled during a very busy time (European school holidays).

Without cancellation fees an effective fleet management would be impossible and suppliers would have a high risk of taking a loss or go out of business.

Our cancellation fees were clearly indicated to you before you paid the deposit and reserved the vehicle. It is common pocedure to charge cancellation fees before pick up with every single supplier all around Australia & New Zealand.

You also had an advantage that you booked your vehicle through us (campervanfinder) as the supplier Austosleepers charges 50% cancellation fees 14 days before pick up. Our cancellation fees were only been 25%.

Additionally we went over and beyond, and granted you most of the cancellation fees as a credit for future use without any expiry date.

We understand that you had to cancel due medical reasons - in our terms we always recommend taking the highest form of travel insurance. Therefore we recommend claiming the cancellation fees with your travel insurance & you are still able to use your credit for future use.

We hope you are able to enjoy a great holiday in the near future and always more than happy to find you a suitable vehicle and help you out as best as possible.

If you have any further questions, please let me know.

Thanks
Campervanfinder Team

Rated 5 out of 5 stars

Van booked, can't wait !

I have just booked my van thanks to Gust on Campervan finder. He listened to my needs and was quick to respond. Can't wait to get to New Zealand and start this journey!

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, very kind and simple, friendly, and amazing how quick i got all my questions clared.

The company can be proud to have persons like Jeffrey Snider

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Gust has been a great help!

Gust has been a great help in finding the suitable campervans. We had to book two campervans for 2 different parts of our trip and Gust was able to find the perfect campervans and get a great deal on them as well. He was also very helpful in answering the multitude of questions we had. Contact through mail was pleasant and punctual.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

James Stapleton-Cotton was so helpful

James Stapleton-Cotton was so helpful, I had lots of queries and he answered them all. He was always there to help me out with every query. I would always recommend him at any time, he went above and beyond.

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Very friendly and competent

Very friendly and competent. Extremely fast in responding and very helpful with all our questions. Thank you! We can absolutely recommend this company and its staff! 5 Stars!

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

It's the second time we arranged a campervan rental with Gust's help, he's always been helpful and honest. I highly recommend using Campervan Finder to find the perfect van for your trip.

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Best choice for your trip

Gust is simply amazing. Quick responses for all of my questions and provided really useful service. I found and booked my dreream motorhome for my trup in NZ. Thanks!

27 May 2024
Unprompted review

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