CAN Solutions Ltd Reviews 

750
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team is exceptionally helpful, polite, and prompt when answering questions or resolving various technical queries. People deeply appreciate the seamless transition process when moving their mobile and landline services, noting that daily business operations continue smoothly without unexpected disruptions. Some reviewers were not happy with initial setup complications, reporting occasional delays, technical hiccups, or unexpected issues during the transfer phase. A few customers also noted that configuring new systems, dealing with billing adjustments, or managing early technical hurdles wasn't always completely straightforward at the very beginning.

What people talk about most

Service

Consumers find service to be positive, highlighting prompt email and phone responses, seamless contract... See more

Staff

Customers had positive experiences with staff, frequently highlighting the helpfulness and efficiency of the... See more

Customer service

Customers consistently note positive experiences with customer service, praising prompt email responses and... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting that the support team and... See more

User experience

Clients share positive opinions on user experience, highlighting an easy-to-use portal, seamless processes,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently moved over with Can Solutions and they have been amazing. Really efficient set up, taylored to our compannies needs. I've already had positive feedback from my non office based teams... See more

Company replied

Rated 5 out of 5 stars

We have used Can Solutions for a number of years now and couldn't be happier with their services. We have recently upgraded our contract via our account manager, Taylor Brotherton, who was very ef... See more

Company replied

Rated 5 out of 5 stars

We have been with CAN Solutions for almost 18 months now and had the need to add to our current contract. As we were almost half way through it wasn't as easy as just adding a sim but Jade Mills made... See more

Company replied

Rated 5 out of 5 stars

We are very happy to share that we using Can Solutions services from last 3 years. From the very 1st day we are getting best competitive price for sim and phone services as well as best customer servi... See more

Company replied


Company details

  1. Phone and internet services

Written by the company

CAN Solutions Ltd was founded in 2011 with a clear vision: to be entirely customer-focused and provide the best possible experience. With a background in business mobile sales and a leadership team boasting a combined 100 years of industry experience, our goal was to transform the perception of mobile providers. At the time, many were seen as dishonest, using misleading marketing tactics such as inflated cashback deals. We set out to change that by offering a completely transparent, upfront, and honest approach to business mobile contract provision. Today, our business has grown to serve over 1,500+ customers across business mobile, landlines, and energy.

The CAN-Solutions Way

Written by the company

WHO ARE WE?
We are an independent specialist providing multi-network mobile solutions, VOIP landlines and energy switching to businesses of all sizes. We are always striving to improve the way we support and manage our customers.
WHAT DO WE DO?
Our mission is to simplify the world of business tariffs across the telecoms and energy market and help find the ones that best suit your needs and save you money into the bargain. We do all this with an attentive, proactive approach to account management.
IT’S ALL ABOUT THE TARIFF!
One thing that business mobiles, landlines and energy have in common is that the key to a cost-effective solution is being on the right tariff. The fact is it’s a minefield of options out there, and that’s where we come in. We’ll break down the barriers and cut through the smoke and mirrors to lay all the options out plainly and simply.
EASY SWITCHING PROCESS
We make switching straightforward by providing robust support from start to finish. We deal with all the transfers between service providers, assist you right through to set-up and implementation of new hardware and online billing.

Contact info

4.9

Excellent

TrustScore 5 out of 5

750 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(750)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

would highly recommend!!

We signed up with CAN earlier this year, from the initial call to transferring networks and billing everything went as planned and we were guided every step of the way, would highly recommend!

20 November 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Jon, thank you so much for your fantastic review! We’re really pleased to hear that everything went smoothly from your initial call through to the network and billing transfer, and that you felt supported every step of the way. Your recommendation means a lot to us, and we’re always here if you need anything in the future 😊

Kind regards,
CAN Support

Rated 5 out of 5 stars

Super-fast support and resolution

Super-fast support and resolution. Josh was great to deal with and fixed my problem straight away. Thanks again!

18 November 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Dear Jack,

Thank you for the fantastic feedback! We're so pleased to hear Josh was able to resolve your issue quickly and efficiently. Delivering fast, friendly support is exactly what we aim for.

We appreciate you taking the time to share your experience.

Kind regards,
CAN Support

Rated 5 out of 5 stars

Well I was sceptical at first moving…

Well I was sceptical at first moving across to a new company who promised so much but I must say so far they have delivered on their professionalism, courtesy and reduced bills on our telecommunications.

It’s always a pleasure to speak to the team as they respond super quickly to any of our queries.

If the service continues like this, I can’t see us ever moving away!

14 November 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you, Stefano, for such a thoughtful review. We understand that making the switch can feel like a leap of faith, so it’s fantastic to hear that our professionalism, courtesy, and cost savings have lived up to expectations.

We’re delighted you've had such positive experiences with the team, and we’re committed to keeping that level of service going strong. It’s a pleasure supporting you, and we look forward to being your trusted partner for the long term.

Kind regards,
CAN Support

Rated 5 out of 5 stars

Brilliant service from the team

Brilliant service from the team! Specifically Clive. Best decision we made as a company to transfer our mobile phones and landlines over. Would highly recommend

10 November 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi SB Consulting,

Thank you for the brilliant review, really appreciate you sharing your experience. It’s great to hear that moving your mobiles and landlines over was the right call for your business.

Thanks again for the recommendation, we’re always here if you need anything.

Best regards
CAN Support Team

Rated 5 out of 5 stars

Excellent support

Excellent support. Super responsive, and solves problems quickly and efficiently!

Josh B has been a great help, he handles any questions from start to finish, and always follows up to make sure things are working correctly.

13 November 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Lauren,

Thank you for the fantastic revie, really appreciate you taking the time to share your experience. Great to hear you’ve been getting quick, efficient support and that everything’s being resolved smoothly.

Josh B will be buzzing with the shout-out. He takes real pride in seeing things through from start to finish, so it’s brilliant to see that recognised.

We’re always here if you need anything.

Best regards,
CAN Support Team

Rated 5 out of 5 stars

Great service as always

Great service as always, thank you Trudi :)

13 November 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Ellie,

Thank you for the lovely review — really appreciate you taking the time. Great to hear you’re getting the same solid service each time. Trudi will be delighted with the shout-out!

We’re always here if you need anything.

Best regards,
CAN Support Team

Rated 5 out of 5 stars

The Amazing Team at Can-Solutions

These guys are amazing, nothing is ever too much trouble for them and they get back to you within a few minutes. Always polite and friendly :-) You won't regret using their services!

12 November 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi SN,

Thank you so much for the fantastic review, what a great message to read! We really appreciate you saying nothing is ever too much trouble and that the team gets back to you quickly. That’s exactly the level of service we aim to deliver every day.

Polite, friendly, and on it, we’ll take that!

Thanks again for the recommendation. We’re always here whenever you need us.

Best regards,
CAN Support Team

Rated 5 out of 5 stars

Always had very good service from Can…

Always had very good service from Can over the years.

7 November 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi David,

Thanks for taking the time to leave a review, we really appreciate it. It’s great to hear you’ve consistently had a good experience with us over the years. That long-term trust is something we never take for granted.

We’re always here if you need anything.

Best regards,
CAN Support Team

Rated 5 out of 5 stars

We've been using CAN Solutions for…

We've been using CAN Solutions for quite a while now and I have to say we wouldn't go with anyone else. Rori & Taylor have been really helpful with whatever we have needed, and keeping me up to date with everything. I always get a phone call just checking in making sure everything is good and working. Would highly recommend switching to them.

27 October 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Kelly,

Thank you so much for taking the time to leave such a lovely review. It really means a lot to us that you’ve trusted CAN Solutions for so long, and that you “wouldn’t go with anyone else” – that’s exactly the kind of partnership we aim for.

Rori and Taylor will be made up to hear your feedback. We’re glad the regular check-in calls and updates are helpful and that everything is running smoothly for you.

We truly appreciate your recommendation and look forward to supporting you for many more years to come.

Best regards,
CAN Support Team

Rated 5 out of 5 stars

Handy for business

Can Solutions are a great company for business. They have always been helpful in getting us the best mobile phone contracts and have done a great job managing our landline phones. Highly recommended.

27 October 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi James,

Thanks so much for the great review! We're really pleased to hear that our team has been able to keep your business connected and supported. It’s always a pleasure working with you, and we appreciate the recommendation!

King regards
CAN Support

Rated 4 out of 5 stars

Account problem handling

A problem with incorrect set up of my account upgrade some months ago was diligently corrected by Courtney Bickerton despite various problems connecting to Plan and completing contract corrections

24 October 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi John,

Thank you for taking the time to share your experience. We’re sorry for the initial hiccup with your account upgrade, but we’re delighted Courtney was able to get everything sorted for you. We really appreciate your patience while we worked through the challenges with Plan, and we’re glad to have it all running smoothly now!

Kind regards
CAN Support

Rated 5 out of 5 stars

5 Stars for Taylor and Can Solutions

We have used Can Solutions for a number of years now and couldn't be happier with their services.
We have recently upgraded our contract via our account manager, Taylor Brotherton, who was very efficient, helpful and polite throughout the switch over which went seamlessly.
Would highly recommend this company.
Sarah from Darwill Limited

23 October 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Sarah,

Thank you so much for the wonderful review and for your continued trust over the years! We’re delighted to hear that Taylor made your recent upgrade smooth and stress-free — she’ll be thrilled to see your feedback. It’s always a pleasure working with you and the team at Darwill Limited.

Kind regards
CAN Support

Rated 5 out of 5 stars

Very good service from CAN office

Very good service from CAN office. They are very professional and efficient with any queries. Thank you Clive to you and your team. 😊

16 October 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Amy,

Thank you for your lovely feedback! We’re so pleased to hear you’ve received great service from the CAN office. Clive and the team will really appreciate your kind words — we’ll be sure to share them!

Kind regards,
CAN Support

Rated 5 out of 5 stars

Great customer service

Great customer service, everything was made very easy by Taylor, who took care of everything and made the switch absolutely seamless. Highly recommended

2 October 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Ben,

Thank you for the great feedback! We’re delighted to hear Taylor made everything so easy and that the switch went smoothly. We’ll be sure to pass on your kind words, they’ll really appreciate it!

Kind regards,
CAN Support

Rated 5 out of 5 stars

Very helpful

Charley was very helpful, efficient and fast when I called for help.
Great service

10 October 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Lauren,

Thank you for taking the time to share your feedback! We’re so pleased to hear Charley was able to help quickly and efficiently. Great to know you received the level of service we always aim for!

Kind regards,
CAN Support

Rated 5 out of 5 stars

Taylor

Taylor is a very friendly and extremely helpful account manager! Can't recommend her more :)

15 October 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thanks so much, Chloe! We’re delighted to hear Taylor’s been so friendly and helpful, she’ll be over the moon to read your feedback. We really appreciate you taking the time to share your experience and recommendation!

Kind regards,
CAN Support

Rated 5 out of 5 stars

Friendly & professional service

We have been a client for a number of years and we have always been dealt with in a professional & friendly manner.

9 October 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thanks so much, Jim! We really appreciate your continued trust and loyalty over the years. It’s great to hear you’ve consistently experienced friendly and professional service from our team, that’s exactly what we strive for every day!

Kind regards,
CAN Support

Rated 4 out of 5 stars

Can Solutions have been great for our Business

Can Solutions have been great for our business, in particular Charley has been very helpful with setting up our account and getting the devices and plans we needed. She regularly calls to check everything is working ok and to see if we need any further assistance, highly recommended.

9 October 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you, Thomas! We’re thrilled to hear CAN Solutions has been such a great fit for your business. Charley will be delighted to know her support and regular check-ins have made a difference — We really appreciate the recommendation!

Kind regards,
CAN Support

Rated 5 out of 5 stars

Always receive good service from CAN

Always receive good service from CAN. Queries are responded to quickly and efficiently
Have been a customer now for many years and have always had a positive experience. The accounts manager regularly gets in touch to check everything is ok

23 September 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you, Claire!

We’re delighted to hear you’ve had such positive experiences with us over the years. Quick, efficient support and regular check-ins from your account manager are exactly the standards we strive for. We truly value your loyalty and look forward to continuing to support you.

Kind Regards
CAN Support

Rated 5 out of 5 stars

The entire process was excellent!

The entire process was excellent! From the first conversations with the sales team, to then speaking with our account manager and then communicating with the support team to get everything working, they were fantastic and listened to all of our requirements.

23 September 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you for sharing your experience,

We’re so pleased to hear the entire process felt excellent from sales, through to account management and support. Listening to our customers’ requirements and making sure everything works smoothly is exactly what we aim for, so it’s fantastic to know we delivered for you.

Kind Regards
CAN Support

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