CAN Solutions Ltd Reviews 

750
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team is exceptionally helpful, polite, and prompt when answering questions or resolving various technical queries. People deeply appreciate the seamless transition process when moving their mobile and landline services, noting that daily business operations continue smoothly without unexpected disruptions. Some reviewers were not happy with initial setup complications, reporting occasional delays, technical hiccups, or unexpected issues during the transfer phase. A few customers also noted that configuring new systems, dealing with billing adjustments, or managing early technical hurdles wasn't always completely straightforward at the very beginning.

What people talk about most

Service

Consumers find service to be positive, highlighting prompt email and phone responses, seamless contract... See more

Staff

Customers had positive experiences with staff, frequently highlighting the helpfulness and efficiency of the... See more

Customer service

Customers consistently note positive experiences with customer service, praising prompt email responses and... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting that the support team and... See more

User experience

Clients share positive opinions on user experience, highlighting an easy-to-use portal, seamless processes,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently moved over with Can Solutions and they have been amazing. Really efficient set up, taylored to our compannies needs. I've already had positive feedback from my non office based teams... See more

Company replied

Rated 5 out of 5 stars

We have used Can Solutions for a number of years now and couldn't be happier with their services. We have recently upgraded our contract via our account manager, Taylor Brotherton, who was very ef... See more

Company replied

Rated 5 out of 5 stars

We have been with CAN Solutions for almost 18 months now and had the need to add to our current contract. As we were almost half way through it wasn't as easy as just adding a sim but Jade Mills made... See more

Company replied

Rated 5 out of 5 stars

We are very happy to share that we using Can Solutions services from last 3 years. From the very 1st day we are getting best competitive price for sim and phone services as well as best customer servi... See more

Company replied


Company details

  1. Phone and internet services

Written by the company

CAN Solutions Ltd was founded in 2011 with a clear vision: to be entirely customer-focused and provide the best possible experience. With a background in business mobile sales and a leadership team boasting a combined 100 years of industry experience, our goal was to transform the perception of mobile providers. At the time, many were seen as dishonest, using misleading marketing tactics such as inflated cashback deals. We set out to change that by offering a completely transparent, upfront, and honest approach to business mobile contract provision. Today, our business has grown to serve over 1,500+ customers across business mobile, landlines, and energy.

The CAN-Solutions Way

Written by the company

WHO ARE WE?
We are an independent specialist providing multi-network mobile solutions, VOIP landlines and energy switching to businesses of all sizes. We are always striving to improve the way we support and manage our customers.
WHAT DO WE DO?
Our mission is to simplify the world of business tariffs across the telecoms and energy market and help find the ones that best suit your needs and save you money into the bargain. We do all this with an attentive, proactive approach to account management.
IT’S ALL ABOUT THE TARIFF!
One thing that business mobiles, landlines and energy have in common is that the key to a cost-effective solution is being on the right tariff. The fact is it’s a minefield of options out there, and that’s where we come in. We’ll break down the barriers and cut through the smoke and mirrors to lay all the options out plainly and simply.
EASY SWITCHING PROCESS
We make switching straightforward by providing robust support from start to finish. We deal with all the transfers between service providers, assist you right through to set-up and implementation of new hardware and online billing.

Contact info

4.9

Excellent

TrustScore 5 out of 5

750 reviews

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4.9

All reviews

(750)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything from the word go has been…

Everything from the word go has been fantastic.
The switch over was hassle free and the support during and after this by Louise Connolly and the team has been brilliant.
Woud highly reccomend this company and Louise

1 September 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you for the wonderful review! 🌟

We’re delighted to hear everything went smoothly from the start and that Louise and the team were able to make the switch hassle-free. Ongoing support is just as important to us, so it’s great to know you’ve felt well looked after. We truly appreciate your recommendation!

Kind regards
CAN Support

Rated 5 out of 5 stars

2 Sims from O2 to EE

Requested to move 2 Sims from O2 to EE as poor coverage. Very simple and easy with Courtney’s assistance. Now much better coverage

15 September 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you for your feedback, John

We’re glad Courtney was able to make the switch from O2 to EE simple and hassle-free for you. Great to hear you’re now enjoying stronger coverage, exactly the kind of difference we aim to deliver.

Kind regards
CAN Support

Rated 5 out of 5 stars

We have moved providers which has made…

We have moved providers which has made my work life so much easier.
I have my own Account Manager, Rori, who is always on hand to help. Even if she is not available a member of her staff is there for support.
Really pleased with CAN solutions.

5 September 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you for your wonderful feedback! We’re so pleased to hear that the move to CAN Solutions has made such a positive difference to your work life.

Rori and the team will be delighted to know their support has been so helpful, and it’s great to hear you feel well looked after whether it’s through your Account Manager or the wider support team.

We truly value your kind words and look forward to continuing to make things easier for you.

CAN Support Team

Rated 5 out of 5 stars

Great help in switching phone provider

The team at CAN Solutions were really helpful, responsive and efficient in handling a change of phone provider for us.

3 September 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Kay,

Thank you for your kind words! We’re delighted to hear that our team made your switch to CAN Solutions smooth and straightforward.

Being helpful, responsive, and efficient is exactly what we aim for, so it’s fantastic to know that came through in your experience.

We really appreciate your feedback and look forward to supporting you going forward.

CAN Support Team

Rated 5 out of 5 stars

Our account manager Trudi is always…

Our account manager Trudi is always trying to help and find solutions when we raise any concerns. Would recommend CAN solutions to any Business.

21 August 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you, Hayley! We’re so pleased to hear that Trudi has been such a great support for you. She takes real pride in helping our customers find the right solutions, and your feedback will mean a lot to her.

We truly appreciate your recommendation and look forward to continuing to support your business.

CAN Support Team

Rated 5 out of 5 stars

The transfer of service went smoothly

We had not moved mobile phone providers in my 9 years at the Company due to staggered contract dates.
Can Solutions made the transfer to a new provider very simple. No question was left unanswered and have followed up with a great service, not to mention the money that we have saved.

19 May 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you, Nicola! We’re so pleased to hear the transfer went smoothly after so many years with your previous provider. Managing staggered contracts can be tricky, so it’s great to know our team made the process simple and stress-free for you.

We’re delighted you’ve already seen the benefits, from clear communication and follow-up support to the cost savings. That’s exactly the outcome we aim for!

Thank you for trusting CAN Solutions — we look forward to supporting you and your team long into the future.

CAN Support Team

Rated 5 out of 5 stars

Very Happy with my service from Can for over 5 years now

Ive been on the small biz tarrif with Can for over 5 years now, with 6 phones, more than happy with the service and they constantly remain competitive. Customer support is very good, clear and helpful with no hard sales tactics. Just what you want from a phone provider..happy to recommend for a hassle free experience...

15 August 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you, Tom! We’re delighted to have supported your business for over 5 year, it means a lot to know you’ve been consistently happy with the service and value we provide.

It’s great to hear that our clear, helpful support (without the pushy sales tactics!) has given you the hassle-free experience you expect. Your recommendation is truly appreciated, and we look forward to keeping things simple and competitive for you for many years to come.

CAN Support Team

Rated 5 out of 5 stars

A Brilliant Team

Moved to CAN Solutions from our previous supplier due to a very competitive pricing structure. (Not being tied to one mobile network was an added incentive). Their support systems led by Rori and her team are outstanding. Any questions asked are answered promptly, any issues are resolved very quickly with constant updates. Well done to all!

13 August 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you for your fantastic feedback! We’re so pleased you made the move to CAN Solutions and that our competitive pricing and flexibility stood out.

It’s wonderful to hear that Rori and the support team have made such a strong impression — prompt responses, quick resolutions, and clear updates are exactly what we strive for.

We’ll be sure to share your kind words with the team — they’ll be delighted! Thanks again for choosing CAN Solutions.

CAN Support Team

Rated 5 out of 5 stars

Control of our Mobile phone network.

As we wanted to change providers Louise at Can Solutions got it all sorted for us ensuring a smooth transition across and thus not affecting the use of our business handsets. This of course was important as no real affect to employees using the handsets and allowed me to carry on knowing the transition was in safe hands. I wouldn't have any hesitation in recommending Can Solutions to any other business requiring control of their mobile phone network.

6 August 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Simon,

Thank you for the great feedback, much appreciated.

It’s great to hear the transition went smoothly and caused no disruption to your team. That’s exactly the outcome we aim for, and Louise will be especially pleased to know her support made the process easy and stress-free for you.

We’re glad you felt things were in safe hands and truly value your recommendation. Looking forward to continuing to support your business.

Best regards,
Can Solutions Team

Rated 5 out of 5 stars

Why I am sticking with Can Solutions!

We've partnered with Can Solutions for the past 3–4 years, and I can confidently say their service is second to none. Their efficiency and attention to detail are consistently impressive, but what truly sets them apart is their unwavering commitment to customer support. In a time when genuine service is increasingly rare, the team at Can Solutions—especially Louise—go above and beyond with a level of care that’s both refreshing and reassuring. Our recent switch from Vodafone was handled flawlessly; the transition was seamless thanks to their expert guidance and proactive communication. I couldn’t be more pleased. A solid 10 out of 10!

6 August 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Pierre,

Thank you for taking the time to share such a thoughtful review.

We really appreciate your continued trust over the past few years, feedback like this means a lot to the whole team. We're especially pleased to hear that Louise and the rest of the team have made a real difference with their support and attention to detail. Ensuring your switch from Vodafone was handled smoothly is exactly the kind of experience we aim to deliver every time.

Thanks again for the kind words and the 10/10. We're looking forward to continuing the partnership.

Best regards,
Can Solutions Team

Rated 5 out of 5 stars

Excellent Service and Support from CAN

We've been really pleased with the service from CAN Solutions Ltd. The account management and customer service have both been excellent – friendly, responsive, and always helpful. The office landline and mobile phones provided are working perfectly and have made a real difference to our day-to-day operations. A reliable team and great products – highly recommended!

5 August 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Craig,

Thank you so much for your kind words and recommendation! We’re absolutely delighted to hear that you’re pleased with the service, support, and products provided by our team. It's great to know that our office landline and mobile solutions have made a positive impact on your day-to-day operations.

Your feedback means a lot to us, and we’ll continue working hard to provide the reliable service and support you expect. If there’s ever anything more we can do for you, just let us know, we’re always here to help!

Warm regards,
The CAN Solutions Support Team

Rated 5 out of 5 stars

Great service

Can solutions have been a great telecoms provider with any and all issues being resolved with haste and ease. Their customer service is second to none and is the reason they remain our preferred supplier.

29 July 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Kieran,

Thank you for the fantastic feedback! We're so pleased to hear that you've been happy with the service and support from the team here at CAN Solutions. It’s great to know that any issues have been resolved quickly and easily — that’s exactly the standard we aim for.

Your continued trust and partnership mean a great deal to us, and we’re proud to be your preferred telecoms provider. As always, we’re just a call or message away if you ever need anything.

Best regards,
The CAN Solutions Support Team

Rated 5 out of 5 stars

Great customer service

Charlie was really helpful. Great service. Would and will use again.

25 July 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Daniel,

Thanks so much for the great review! We’re really pleased to hear you had a positive experience – Charlie will be especially happy to know his support made a difference.

We truly appreciate your kind words and look forward to working with you again in the future. If you ever need anything, you know where we are!

All the best,
The CAN Solutions Support Team

Rated 5 out of 5 stars

CAN-Solutions - Great to Work With

CAN-Solutions are great to work with.
Courtney is very professional and was brilliant in helping with the changes needed!
Everything was made easy and effortless
Thanks again Courtney!

23 June 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Leanne,

Thank you for the lovely feedback! We're so pleased to hear that you've had a great experience working with us. Courtney will be thrilled to know her support made things easy and seamless for you — she’s a real asset to the team.

We really appreciate you taking the time to share your experience, and we’re always here if you need anything in the future.

Thanks again,
The CAN Solutions Support Team

Rated 5 out of 5 stars

The team that CAN

The team that CAN! Rori, Oliver, Gemma, and Aliki have all been amazing.

Their customer support is some of the best I have come across. Everyone is super polite, well informed and they go above and beyond to help.

They even showed us how to save money on our new deal, which probably cut into their own profits.

Amazing team.

25 July 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Nicky,

Thank you so much for your fantastic review! We’re incredibly proud of the team here, and it’s wonderful to hear that Rori, Oliver, Gemma, and Aliki made such a positive impression.

Providing knowledgeable, friendly support — and doing the right thing for our customers — is what we’re all about, so your comments really mean a lot. We’re delighted we could help you find the best deal too.

Thanks again for the kind words – we’re always here if you need anything!

Warm regards,
The CAN Solutions Support Team

Rated 5 out of 5 stars

My account Manager Charlie Ashmore as…

My account Manager Charlie Ashmore as been very helpful every step of the way. Always there to answer any questions I have. Made the whole experience trouble free. Cant praise her enough.

25 July 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Mrs. Johnstone,

Thank you so much for your kind words! We’re delighted to hear that Charlie Ashmore has provided such helpful and consistent support throughout your experience with us.

Making things simple and stress-free is exactly what we aim for, and it’s fantastic to know Charlie delivered on that. We’ll be sure to pass along your praise — it means a lot to the whole team.

Thanks again for your lovely feedback, and if there’s anything you ever need, we’re just a call away.

Best regards,
The CAN Solutions Support Team

Rated 5 out of 5 stars

Great service

Great service, Migrated over 100 numbers to Plan over the last two years. It was rough for the first 2 or 3 months but the team worked to fix the issues we were having and since we fixed the issues its been smooth sailing since then! Rori our account manager has also been great when we have got any issues and has been quick to fix them or point us in the direction to get them fixed. The Portal is great, very modern and feature rich, would recommend to any company who have alot of sims to manage to try get it. Overall great experience once we got our initial issues all sorted. Would recommend to any of IT team managing company mobiles.

25 July 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Josh,

Thank you for taking the time to share your experience — we really appreciate the honest and positive feedback. Migrating over 100 numbers is no small task, and we're glad we could work through those initial challenges together to get everything running smoothly.

It's great to hear that things have been plain sailing since, and we’re especially pleased Rori has been able to support you so well along the way. We’re also thrilled that you’re finding the Portal useful — it’s designed exactly with teams like yours in mind.

Thanks again for your recommendation — it means a lot. We’re always here if you need anything!

Best regards,
The CAN Solutions Support Team

Rated 5 out of 5 stars

We've been working with Can Solutions…

We've been working with Can Solutions for many years now. Charlie is super efficient, responds to any questions quickly and always has the best solution for us. Great service all round, would recommend to anyone.

24 July 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi there,

Thank you for your continued trust and loyalty over the years — it really means a lot to us! We're so pleased to hear that Charlie has been consistently efficient and helpful in finding the right solutions for your needs.

Delivering great service is what we’re all about, and your recommendation is truly appreciated. As always, we're here whenever you need us.

Best regards,
The CAN Solutions Support Team

Rated 5 out of 5 stars

Louise has been amazing as with the…

Louise has been amazing as with the rest of the team. They have all been very supportive in the transition process. Will definitely be recommending Can Solutions to others. Thanks!

24 July 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Laxmee,

Thank you so much for your kind words! We're thrilled to hear that Louise and the rest of the team made your transition smooth and supported you throughout the process.

Your recommendation means a great deal to us — it’s the highest compliment we could receive. If you ever need anything, we’re just a call or message away.

Thanks again!
The CAN Solutions Support Team

Rated 5 out of 5 stars

100% Recommend

I was always sceptical to sign up with companies like Can solutions but I could not be happier with them now!
The switchover on the mobiles were quick and painless.
Adding new services or more data or any other enquiry was also with no problems at all.
My Account Manager - Charley - is amazing. She is very helpful and resourceful. Everything is done quickly ! Thank you!

23 July 2025
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Anna,

Thank you for the fantastic review! We completely understand the initial hesitation, so we’re especially pleased to hear that your experience has exceeded expectations.

It’s great to know the mobile switchover was smooth and that Charley has been so helpful and responsive — we’ll be sure to pass on your kind words to her!

We really appreciate your recommendation, and we’re always here if you need anything.

Best regards,
The CAN Solutions Support Team

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