Canada Vapes Reviews 487

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been purchasing my vaping products and eliquids from Canada Vapes for 10 years now. The service is the best and the staff are very helpful with any questions and shipping is amazingly fast. I... See more

Rated 5 out of 5 stars

I have been ordering there kit starters and e-liquid juice for a couple of years now. Love there customer service and fast delivery. 2 weeks ago I was vaping with friends and one of them asked to try... See more

Rated 5 out of 5 stars

This was my first time ordering from Canada Vapes. I didn't like the taste of the e-liquid I ordered as I thought it was menthol but it wasn't. I contacted them and they were quick to respond and glad... See more

Rated 5 out of 5 stars

I've only ordered replacement pods for a Nexlim so far but plan on trying their juice soon . Prices are a lot better than what I pay in my home province ( BC ) and they also have things available that... See more

Company replied

Company details

  1. Electronic cigarette store
  2. Vaporiser shop

Written by the company

We are proud to be the vape shop Canadians have been coming back to since 2010! Canada Vapes handcrafts over 75 e-liquids using ingredients we trust. Every bottle is carefully crafted, quality tested, and supported by a team of real people who actually vape and stand behind what we make. Whether you’re new to vaping or looking to upgrade, we carry a wide selection of starter kits and devices to help you find the right fit. Enjoy free shipping on orders over $50, along with handwritten notes, extra goodies, and exclusive coupon codes! For adults 19+ only. Start shopping at www.canadavapes.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

487 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been buying products from Canada…

I have been buying products from Canada Vapes for many years and since day one have received exceptional customer service as well their vape products. They have been my go to shop since day one, even after having moved from Ontario to Nova Scotia!

13 May 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Lauren, thank you so much for the continued support over the years! It means a lot to hear that we’ve been your go-to shop all the way from Ontario to Nova Scotia. We really appreciate the kind words about both our products and customer service. Thanks again for being part of the Canada Vapes community!

Rated 5 out of 5 stars

They kept me advised about the order…

They kept me advised about the order status. Had all items in stock. Great pricing. Canada Post beat their delivery by 2 days. How can I not love these guys. Keep up the great work!!

12 May 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Jim, thank you so much for the awesome review! We’re really happy to hear everything arrived quickly and that you were kept updated along the way. We truly appreciate the support and kind words. Thanks again for choosing Canada Vapes!!

Rated 5 out of 5 stars

Excellent company

I have only ordered eliquid so far but I have found this company to be very communicative (always know where you and your order stand), all levels of nicotine strength are available, shipping is fast and the final nice touch of a card with a personally written thank you (love that as well). I will need a new vaping unit in the near future and this is where I will come to find one

22 April 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Thank you so much for the amazing review! We’re really happy to hear you’ve had such a positive experience so far. We always try to keep customers updated every step of the way, so it means a lot that you noticed the communication and handwritten notes. We’ll be excited to help you find the perfect device when the time comes. Thanks again for the support!

Rated 5 out of 5 stars

Quality product and Excellent Service & Support

Quality product and speedy, excellent service and support. Canada Vapes has been my sole source for vaping equipment and e-liquid for several years now, and has never disappointed. I highly recommend this business.

20 April 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Dawn, thank you so much for the continued support over the years! We truly appreciate the kind words about our products, service, and shipping. It means a lot to hear that Canada Vapes has been your go-to source for vaping equipment and e-liquid. Thanks again for the recommendation and support!

Rated 5 out of 5 stars

I've been buying at Can Vap for about…

I've been buying at Can Vap for about two years now,excellent service and delivery within 3 days, I recomend highly this company to everyone

11 May 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Robert, thank you for the awesome review and for supporting us over the past two years! We’re really happy to hear you’ve had a great experience with both our service and shipping times. We truly appreciate the recommendation and support!

Rated 5 out of 5 stars

Wonderful service and great products

Wonderful service and great products. This has been my experience ever since I found them when NB banished flavoured products. Although there are many companies out there, I choose to support them. Try out their new disposable vapes. Amazing flavours!!

10 May 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Monique, thank you so much for the kind words and support! We’re really happy you found us and chose to stick with Canada Vapes. It means a lot in such a competitive industry. Also love hearing that you’re enjoying the new disposables and flavours! Thanks again for the support!!

Rated 5 out of 5 stars

Always a great and fast service

Always a great and fast service ! Love doing business with them. They always add a special little note with a gift in the order which is an awsome touch ! Thank you Canada Vapes 🇨🇦

27 April 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Cindy, thank you so much for the awesome review! We’re really happy to hear you’ve consistently had a great experience with our service and shipping. The handwritten notes and little extras are one of our favourite things to include, so it means a lot that you appreciate them. Thanks again for the continued support!

Rated 5 out of 5 stars

My last order arrived so fast it was…

My last order arrived so fast it was amazing. Always friendly staff at Canada Vapes willing to help with all the questions.

9 May 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Wayne, thank you so much for the awesome review! We’re really happy to hear your order arrived so quickly and that our team was able to help with your questions. We truly appreciate the support and kind words!

Rated 5 out of 5 stars

Easy convenient shopping experience

Easy convenient shopping experience. Excellent product and fast shipping.

1 May 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Thank you so much for the review! We’re really happy to hear you had an easy shopping experience and enjoyed the fast shipping. We truly appreciate the support and are glad you’re enjoying the products!

Rated 5 out of 5 stars

Canada Vapes never disapoint

Been ordering from Canada Vapes for over 2 years and never was disappointed. This is what i like about Canada Vape:
-vast selection of products
-very reasonable pricing
-very well made website making ordering super easy
-fast reaction time
-super fast shipping
-very friendly staff and great people
-all that and 100% Canadian

26 February 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Ben, thank you for the incredible review and for supporting Canada Vapes for over 2 years! It means a lot to hear such kind feedback about our products, pricing, website, shipping, and team. We work hard to make the experience as smooth as possible, so reviews like this genuinely mean a lot to us. Thanks again for the continued support!

Rated 5 out of 5 stars

Vapes were awesome 👌

The shipping was fast and I really enjoyed the products plus discounts on next order. I will definitely continue to order from this company.
😊

1 May 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Joanne, thank you so much for the awesome review! We’re really happy to hear you enjoyed the products and fast shipping. Glad you’re enjoying the discounts too 😊 We truly appreciate the support and look forward to your next order!

Rated 5 out of 5 stars

Canada vapes is very competent

Canada vapes is very competent
Always have my products
Always well packaged and even get a mint
I'm in Fredericton NB and order from them.
I very much recommend being a client with them.
Happy kindly Donna

23 April 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Donna, thank you so much for the kind words and recommendation! We’re really happy to hear your orders are consistently arriving well packaged and that you’ve had a great experience ordering from Fredericton. Love that you mentioned the little mint too 😊 Thanks again for the continued support!

Rated 5 out of 5 stars

I started ordering from Canada Vapes…

I started ordering from Canada Vapes because my nearest shop closed down. I have been very satisfied with what they offer and the products they have.

8 May 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Brenda, thank you so much for giving Canada Vapes a try after your local shop closed down! We’re really happy to hear you’ve been satisfied with both our selection and products. We truly appreciate the support and look forward to continuing to serve you!

Rated 2 out of 5 stars

I’m sorry but I was misinformed about…

I’m sorry but I was misinformed about the flavour I received. The advertising for a cigarette flavour said it was the best but I can’t vape it. It is not recommended. Now I’m stuck with it and it was a waste of money for me

24 April 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Lee-Anne, we’re sorry to hear the flavour wasn’t what you were expecting. Flavour preferences can be very personal, especially with cigarette-style flavours, and we understand how disappointing that can be. If you ever want help finding a flavour that may better suit your preferences, our team would be happy to help. You can email us at support@canadavapes.com
, give us a call toll free at 1-844-286-VAPE, or use our website chat at canadavapes.com. We truly appreciate the feedback and the opportunity to improve your experience.

Rated 5 out of 5 stars

Best service EVER!!

Best service EVER!!! Please keep it up

7 May 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Thanks so much for the kind words, Csaba! We really appreciate the support and we’ll keep working hard to deliver the best service possible.

Rated 5 out of 5 stars

5 stars

Great company, great service and great products! Highly recommend!

7 May 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Thanks for the amazing review, Carrah! We’re so glad you’ve been enjoying both the service and products. Really appreciate the recommendation!

Rated 5 out of 5 stars

Really love their service and choice

Really love their service and choice
Been ordering since 2023

6 May 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Thanks so much for the support, Veronique! We’re so happy to hear you’ve been enjoying both the service and selection over the years. We really appreciate you choosing us since 2023!

Rated 5 out of 5 stars

Highly recommend

I have been purchasing products from Canada Vapes for 10 years. Deliveries are incredible, both accurate and fast. Customer service is amazing, through chat, email and phone. Highly recommend them for your vaping needs.

21 April 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Thank you so much, Lucia! Hearing that you’ve been with us for 10 years truly means a lot to our team. We really appreciate the kind words about our service, shipping, and support!

Rated 5 out of 5 stars

There are so many sites to chose from…

There are so many sites to chose from that its hard to stand out, this one does! The products are great, the website is easy to navigate, shipping is fast. Ticks all the boxes!

22 April 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Thanks so much for the awesome review! We know there are a lot of options out there, so it means a lot to hear that we stood out. Really appreciate the support!

Rated 5 out of 5 stars

Great Service

My first order came attacked by a sorting mechine, they offered the discount I prevously had got with free xpress shipping, Highly reccomended

17 April 2026
Unprompted review
Canada Vapes logo

Reply from Canada Vapes

Thank you for the kind words! We’re really glad our team was able to help make things right with your first order. We appreciate the recommendation and your support!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look