I have had my Cancard since 2022 and I am glad to have something to show if I am ever challenged on the spot while medicating in public. I am well able to recite the law at them but its easier to whip... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Cancard is a validated indication to the police, or any third party, that you are consuming cannabis for medical reasons.
Contact info
Floor 3, 86-90 Paul Street, EC2A 4NE, London, United Kingdom
- support@cancard.co.uk
- www.cancard.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you…
At first I believed I was getting scammed but they was undergoing her change of the website so there was a few delays getting Back in touch with Me via email and delaying getting my Physical card, but once all the changes were sorted I was able to receive emails and get onto my online account which showed my digital card then also was emailed back explaining their problems that they’ve been having. Didn’t have to pay again and they help me login now I have my card and I’m very happy with it thank you.
Uncomplicated
It's easy to follow when applying as long as you have your paperwork im renewing and never have problems they make it easy and clear
Cancard Fantastic invention approved…
Cancard Fantastic invention approved within 24 hours providing diagnosis and nhs number no need to worry about expensive private treatment or prescription. With cancard patients that qualify can carry and use their medication without worrying about police stop or having your medication confiscated or criminal charges leaving you free in mind to medicate peacefully. Cancard is £29 a year and links directly to doctors and police database to verify you. And also a physical card to carry in your wallet. When you’re out in public.
Joined November 2025
Great service for genuine medical…
Great service for genuine medical cannabis for people with serious health problems
As there site was getting revamped the…
As there site was getting revamped the responses where slow but it all seems to be working now and responses are fast and helpful, I’ve just been accepted for my Cancard so look forward to being able to get the help I really need.

Reply from Cancard
⭐ Professional & Positive
⭐ Professional & Positive
Excellent Service and Support
I’ve had a great experience with Cancard. The process was straightforward, communication was clear, and the team was always willing to help when I had questions. Everything arrived on time and worked exactly as expected. It’s reassuring to deal with a company that genuinely cares about its customers. Highly recommended!

Reply from Cancard
Madness……..🤣🤣
Mugs…….. Why you buying this 1 if you caught in car you swabbed and arrested!!! Omg some people’s reviews are absolutely laughable!!!!
Police want A PRESCRIPTION NOT A PLASTIC CARD WITH NO LEGALITY!!!! Madness. Mental they make money like this🤣🤣🤣
Outstanding service
Outstanding service, had me registered in a few days.

Reply from Cancard
Cannot fault these guys.
I've been following these guys for a few years, and am happy to say I'm now a cancard holder.
Medicinal cannabis use should not be a privilege, or a crime.
Know your rights, sign up.
The new site is brilliant, it couldn't be easier to use, I was approved in less than 24 hours.
I haven't had any issues with the law lately, but it is reassuring to know I have the law on my side now, thanks to Cancard.

Reply from Cancard
Politics
I have never needed to show my card as of yet but I’m sure if they would and I had my ”henry” in the car with me (why would I?) police would likely not arrest me with a small amount and the card together proves I’m a medical user! If you got boxes in ur boot it’s not for ur medical user is it! So then police will arrest you as they suspect you are going to supply, and that is a crime!
My cancard helps me feel like I’m doing the right thing, also can put you in touch with other people with similar issues who may have new suggestions on how cannabis can help me. Also there are events and I know this organisation is run by humans who started this because they had similar problems to myself such as stigma etc. And I know they are lobbying the government for legalisation of medical use of marijuana.
These are just people like you and me and I think the incentive is spot on and I’m glad someone is doing it as I’m too disabled to! So 5 stars from me even though you might not always have time to answer the phone! xxxxx

Reply from Cancard
Application was easy to fill in and …
Application was easy to fill in and the response back was the same day and got accepted the following morning in all a very good service thanks can card

Reply from Cancard
Staff very helpful and do a great job…
Great service in terms of help with issues when reapplying for renewal

Reply from Cancard
All I can say from start to finish is…
All I can say from start to finish is A+++++ well recommended

Reply from Cancard
the customer service
the customer service.
the politeness.
the ease of using the service.
the things they offer when it comes to help with the police.
Cancard gives me hope that cannabis users will one day be accepted as normal people and not druggies.

Reply from Cancard
Scam, doesn’t protect you at all in any way!
Been a member a few years now, not needed it once so total waste of money. This card does not protect you from prosecution, nor does it stop the police from just charging you because they feel like violating your rights. It’s does actually nothing to protect you as a legal user, you’re paying a bunch of people to fight the cases of the few who probably could afford a lawyer…. Just spend the money on a lawyer if you need one as this card won’t have your back nor will the people. Will be cancelling shortly

Reply from Cancard
Poor service and no customer service
Applied for my card on the 13th of October and paid got accepted for it on the 14th of October recieved a email to say my card should arrive 3 weeks when trying to login to the website it says user not found and no response from the support team having contacted them on the 6th of November and multiple calls also sent a second email on the 10th November still no reply
Tried to access the site again today 11th November still no joy after being stopped by police I had no access to a card luckily I had a copy of my prescription.
Reply to response
After trying to report my review for containing defamatory content.
I would like to add that I have not received any information about the site having down time / changing to a new site, I have now managed to login showing the card as active but still no physical card or reply from customer support from any of the calls or emails made regarding the missing card.

Reply from Cancard
Good experience.
Quick, safe, friendly service. Just make sure you have the essential information required.

Reply from Cancard
Cancard do not respond to emails, no phone number either
I recently got a Cancard, difficult to provide a summary from medical records. Would be really helpful if Cancard had a telephone number so you could check this with them. They make you use email and they acknowledge with an auto reply where they promise a response in 48 hours. They don't respond at ALL. I've tried 3 times now and all attempts have failed with no response at all...

Reply from Cancard
Would highly recommend getting a…
Would highly recommend getting a cancard it's a piece of mind that you are not on your own especially when going through distress and alarm for medicating you're self as it's not nice to be treated like a criminal due to you're medication, I'm glad to be apart of this wonderful and supportive community that cancard has created much love to you all ✌🏼

Reply from Cancard
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







