C&M Travel Recruitment Reviews 

416
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, supportive approach, and genuine care throughout the entire process. Many highlight the excellent customer service, noting how they were kept informed, updated, and reassured at every step, making the experience straightforward. People appreciate how the team takes the time to understand their needs, effectively matching them with suitable roles and company cultures. This personalized guidance, combined with efficient communication and proactive support, made the job search feel smooth, less stressful, and ultimately successful for many.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, support, and... See more

Customer service

Clients share positive opinions on customer service, highlighting the outstanding support and guidance... See more

Service

Users describe positive interactions with service, highlighting the professionalism and supportive nature of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rachel is an absolute credit to the company, she found me a perfect Job, kept me informed, updated, reassured me, honestly can not thank her enough for her caring attitude. Realy looking forward to m... See more

Company replied

Rated 5 out of 5 stars

I absolutely loved working with Pam at C&M Travel Recruitment. She was incredibly responsive, always keeping me in the loop and making the process feel seamless. On top of that, she’s just genuinely l... See more

Company replied

Rated 5 out of 5 stars

I recently used C&M Recruitment to help me find a new job, and I couldn't be happier with the experience. From start to finish, the team was professional, supportive, and genuinely invested in helpi... See more

Company replied

Rated 5 out of 5 stars

I had an absolutely outstanding experience with C&M, and I can’t recommend them highly enough. Both Rachel and Kelly were incredible from start to finish, truly the best recruiters I’ve ever worked... See more

Company replied


Company details

  1. Recruitment
  2. Recruiter

Written by the company

C&M Travel Recruitment is the leading recruiter for travel jobs in the UK. We source for permanent, temporary, fixed-term contract and executive roles in a wide range of sectors including retail, cruise, tour operators, OTAs, leisure and business travel. Formed in 1998, the C&M Travel Recruitment team has amassed 350 years of experience in the travel industry and more than 200 years of experience in recruitment. Building lasting relationships that add value is key to our success, and that belief has led C&M to win exclusive and preferred supplier recruitment contracts with many of the UK’s biggest and most respected travel organisations. We have won numerous awards in recent years including being named Best Recruitment Agency at the British Travel Awards, as well as Best Recruitment Consultancy by Travel Bulletin, Best Recruitment Site by Travelmole, Best Travel Recruitment Consultancy at the Travel Weekly Globe Awards and Best Service Provider at the TTG Travel Awards. C&M Travel Recruitment are business partners and members of various travel associations and institutes including the ITT (Institute of Travel and Tourism), AITO (Association of Independent Tour Operators), UKinbound, The Association of Women Travel Executives (AWTE) and the Recruitment and Employment Confederation (REC). Our Director Barbara Kolosinska was also recently re-elected by ITT members to sit on the Board of Directors at ITT.


Contact info

4.9

Excellent

TrustScore 5 out of 5

416 reviews

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4.9

All reviews

(416)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Proactive and concise service.

Proactive and concise service.
Consultants responded quickly to questions and requests

10 November 2021
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's great - thanks for leaving this, Andrew.

Owen

Rated 5 out of 5 stars

Really helpful and responsive

Duncan was excellent throughout the recruitment process and kept me informed throughout. A stressful time made less stressful and from applying for the job on the C&M website, I was offered a position within a week. Thank you C&M team, really good work!

3 November 2021
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much, Molly - and congratulations on the new role!

Owen

Rated 5 out of 5 stars

Ben at C&M Travel Recruitment was…

Ben at C&M Travel Recruitment was fantastic thank you for your dedication and for finding me this amazing job opportunity.
Thank you so much.
You are Star

20 October 2021
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much Cathy - that's great to hear!

Owen

Rated 5 out of 5 stars

A wonderful company with a great team of people.

What an amazing company, and team of people. From the moment I registered with C&M, they worked tirelessly to try and help find the right job for me. They kept in regular contact, and guided me through my application and interview. Lisa in particular was amazing, and I wouldn’t be employed now if it wasn’t for her. If you are looking for a job, I’d 100% recommend C&M!

13 October 2021
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

What an incredible review! Thanks so much for taking the time to leave this feedback for us.

Owen

Rated 5 out of 5 stars

Great service

Great service, jobs matched to skills offered. They also followed up to make sure all was going well

9 October 2021
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks for the feedback, Andrew - that's great to hear.

Owen

Rated 4 out of 5 stars

Friendly

Friendly, professional, reliable team

6 October 2021
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's great to hear - thanks Daniel.

Owen

Rated 5 out of 5 stars

Lisa at C&M Recruitment Reigate is…

Lisa at C&M Recruitment Reigate is fantastic. She is always happy to listen, give advice and gets my CV out to the right companies. She is my first call when it’s time for a change and new opportunities. Thank you for everything you do Lisa, you star !!!

18 September 2021
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's brilliant to hear - thanks Amy! I'll pass this on to Lisa.

Owen

Rated 5 out of 5 stars

Very good service!

Mark was very easy to talk to and approachable. He answered all my questions and gave me the right advice, which helped me to land the job. Well done C&M!

12 September 2021
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks very much, Catia - enjoy the new role!

Owen

Rated 5 out of 5 stars

A massive help!

Rachel was fantastic in helping me find a new role. Am so appreciative of her help and general positivity keeping me going throughout the whole process! I would recommend C&M Travel Recruitment to anyone seeking a new role within the sector. Thank you Rachel!

10 September 2021
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much Johanna - I'll pass this on to Rachel!

Owen

Rated 2 out of 5 stars

They don't listen.

I never got anywhere with this group. I kept telling them over and over again that I didn't want to work in a call-centre, but that was all they ever kept putting me forward for, so in the end I just gave up on them.

8 September 2021
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Hi, thanks for leaving this feedback - and I'm sorry to hear that you were unhappy with our service. I'd like to get a few more details to see where we can improve in future, so could you please send me an email at owen@candm.co.uk? Thanks.

Owen

Rated 5 out of 5 stars

Best recruitment company out there

Supported me through my job search to find me my dream job. Cannot recommend Kelly and Mark enough both went above and beyond to assist me. I BBC would recommend this company to anyone looking for a new job or career change. Very easy to do business with.

1 September 2021
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks very much, Paul - and congratulations again on the new role.

Owen

Rated 5 out of 5 stars

Thank you Lisa!!

I've had the most amazing experience with the help from Lisa at C&M travel. She is professional, friendly and most importantly she helped me get my dream job in Travel. I can't thank her enough for all of her help and support throughout the last year and a half that we've been in contact. She also remembers the smallest of details that you tell her and thus always comes back to you if there is a great opportunity. She has always been available for a chat on the phone and prompt at responding to Emails which is great if you have last minute interview questions etc. Thank you so much Lisa!

12 August 2021
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

What an amazing review! Thanks so much, Amy - I'll pass this on to Lisa. And congratulations on the new role!

Owen

Rated 5 out of 5 stars

I was contacted by C&M regarding a fantastic position!

I was contacted by C&M regarding a travel role. Due to the pandemic, I wasn't actually looking for travel roles although that's the area I want to work in ideally. I had an online interview 2 days later and got the job. I'm really happy in my new role and feel it's a really good fit for me. C&M were really supportive and provided lots of info on the company, the position and the people interviewing me, and as a result, I felt really well prepared for my interview. They followed up with a call afterwards and called me to personally let me know I had been successful. A massive thank you to C&M.

18 June 2021
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's wonderful to hear - thanks Elisa. And congratulation on the new role!

Owen

Rated 5 out of 5 stars

Duncan handled everything…

Duncan handled everything professionally and very prompt. I would definitely recommend giving them a call should you be in need of a new job.

17 June 2021
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's great to hear - thanks for leaving this feedback, Paige.

Owen

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