At every moment during the process we felt listen too, reassured and considered. All staff helped to create a calm and positive environment. Whatever the outcome our experience will be a good one.... See more
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Review summary
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What people talk about most
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Our first experience last year with Care Fertility Birmingham was well worth everything we put in to it. We were successful having a beautiful baby boy. The staff/nurses/ Doctors / Consultants are fri... See more
Company replied
Great experience with Care Fertility Bath. I started my journey in 2023 unfortunately we didn’t have a positive test. Went back into Care they put me on a different treatment plan and in 2026 I am sat... See more
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Everyone was truly wonderful from the first appointment to the last. All lovely humans and very professional. Lovely setting and always felt super informed and helpful with any questions. Couldn’t hav... See more
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Company details
- Fertility clinic
- Diagnostic centre
- Fertility Doctor
- Women's Health Clinic
- Reproductive health clinic
- Sperm Bank
About Care Fertility
Written by the company
We put the care into fertility With over 25 years of experience making family possible for everyone, our national network of clinics offer world-class treatments and cutting-edge science, delivered by industry leading experts who provide personalised care and tailored treatment plans for both private and NHS funded patients. Supported by excellent success rates and clear. transparent pricing.
We believe everyone deserves the chance to build a family, and our mission is to achieve this through compassion, collaboration, and expertise. From the moment you contact us, we are here to support you, ensuring you feel seen, heard, and supported at every step of your fertility journey.
Care Fertility - Leaders in Fertility Care
Written by the company
- Making familiy possible for everyone
- At Care Fertility, we’ve been making family possible for for over 25 years. With clinics across the UK we deliver world class fertility treatment in a clinic near you. With no waiting lists, get started today.
Contact info
Care Fertility Group, NG8 6PZ, Nottingham, United Kingdom
- 08005642270
- EnquiriesTeam@carefertility.com
- www.carefertility.com
Get in Touch
4.7
Excellent
2k reviews
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Where do we start !
Where do we start !!
The NHS carried out various tests on both myself and my husband and found no reasons as to why we hadnt conceived naturally, so we were referred to Care Sheffield for our fertility treatment.
Before our first appointment we attended one of the virtual sessions (which anyone could join) to get a generic understanding of the IVF process, having never experienced it before the virtual appointment was very useful and gave us a good basic understanding of what to expect.
We had various appointments prior to treatment starting and we were always given a good understanding of what the next appointment would entail and in the main times/dates were pretty flexible (around work commitments) .
During the initial investigations Care were able to diagnose various medical conditions with myself within the first few appointments, that the NHS were investigating for over a year prior and were never able to identify (cysts/endometriosis). This diagnosis from Care led to a referral and a successful operation and I can only thank thank for identifying these issues so they could be treated and we could get back on track with our IVF journey.
All staff were immensely reassuring/professional/comforting and it was nice to see the same faces at various different appointments, as they became familiar with our journey without the need to explain various things each time.
Words cannot describe the immense gratitude myself and my husband feel towards Care sheffield. Leading up to our Care experience, it has been 2 years of trying to get pregnant naturally and lots of NHS investigative appointments and Care were able to make our dreams a reality within 8 months, our first implanted embryo was successful !
Care were able to create FIVE grade A embryos and we still have 4 more frozen for us to use in the future
Whilst we cannot comment on costs of treatment, as we were NHS funded, we will be paying whatever the cost is for our 2nd child, given the experience we have had and the success rates
THANK YOU Care for making our dreams come true and gifting us with our baby boy Stanley.
Katie and Daniel.
26 June 2025
Unprompted review
Reply from Care Fertility
Dear Katie and Daniel,
Thank you so much for sharing your journey with us in such a heartfelt way. We’re deeply moved by your story and incredibly grateful that you chose to trust Care Sheffield at such an important time in your lives. It’s wonderful to hear that our virtual information session helped you begin your IVF journey with confidence, and that our team could provide the clarity, flexibility, and continuity of care you needed. We're especially touched to know that our investigations led to meaningful diagnoses and the treatment you needed to move forward—this is exactly why we do what we do.
We’re here for you every step of the way, and your words about the reassurance and support you felt from our team truly mean the world to us. Congratulations on the birth of your baby boy Stanley—what an incredible outcome to your journey. We feel honoured to have been part of this chapter, and we’re wishing your family a future filled with love and joy.
Best wishes,
Desi from Care Fertility Team
I have received the most helpful and…
I have received the most helpful and friendly service from the team during my journey. Excellent communication throughout appointments, always willing to answer any questions you have in order to have the smoothest journey as possible, honestly provided the best care.
25 June 2025
Unprompted review
Reply from Care Fertility
Hi Lauren,
Thank you so much for your kind words. We're truly touched to hear that you found our team helpful and friendly throughout your journey. Providing clear communication and being there to answer any questions is something we deeply value, so it means a lot to know this made a difference for you. We're honored to have been a part of your care and to have contributed to making your experience as smooth and reassuring as possible.
We’re here for you every step of the way, and we’ll always strive to offer the best support and care we can. If you ever need anything in the future, please don’t hesitate to reach out.
Best wishes,
Maya from Care Fertility Team
The staff is great
The staff is great, they are kind and professionals. The communication is fast and open. The records are open to see from the app, it's one of the best experiences I had from the medical side in UK.
24 June 2025
Unprompted review
Reply from Care Fertility
Hi Alba,
Thank you so much for your kind words and thoughtful review. We’re so pleased to hear that you had such a positive experience with our team and that you felt supported by our communication and transparency. Knowing that you found our staff kind, professional, and accessible means a great deal to us—it’s exactly the standard of care we strive to provide every day.
We’re here for you every step of the way, and we’re so glad to have been able to make your journey a little easier. If you ever need anything or have further questions, we’re always just a call or message away.
Best wishes,
Desi from Care Fertility Team
"Thank you" isn't enough
I'm not sure it's entirely possible to find the words to describe how brilliant CARE have been, but I'll try to at least give a flavour...
We were referred to CARE in Woking by the NHS at the end of Feb, and right from the very start everything has been spot-on. Within literally hours of our funding being approved, we were contacted by CARE for our first appointment, and everything went smoothly from there.
Having infertility issues, and going through IVF, is one of the hardest things I have experienced, but the whole process was made so much easier, thanks to their professionalism and expertise.
We were lucky enough to get pregnant after our first embryo transfer, and today were discharged from the clinic after a successful seven-week scan.
Our only regret is not getting the names of everyone involved in our care, who I would love to have thanked personally. But nonetheless - a huge thank you to absolutely everyone at CARE for everything you did for us - we will never forget it.
23 June 2025
Unprompted review
Reply from Care Fertility
Thank you you sharing your experience. It's wonderful to hear that our team's professionalism and expertise made your IVF journey easier. We are so glad everything went smoothly and we were able to support you. Our whole team are delighted to receive these kind words.
Very warm reception from whole team and…
Very warm reception from whole team and very efficient communication via the salve app. I couldn't have asked for better care.
19 June 2025
Unprompted review
Reply from Care Fertility
Thank you for your kind words and positive feedback. We're happy to hear that you felt so welcomed by our team .
Everyone at Care is so lovely
Everyone at Care is so lovely, they make you feel at ease at every appointment. The building itself is so calming, lovely staff and a great place. Me and my wife had one round of IUI and fell pregnant the first time, we were so grateful for everyone at Care for helping our dreams of becoming parents come true.
1 August 2024
Unprompted review
Reply from Care Fertility
Hi Emily,
Thank you so much for your kind words and for sharing your experience with us. We're truly touched to hear that you and your wife felt so supported and at ease during your time at Care Fertility. It means the world to us to know that our team and environment brought comfort during such an important journey. Congratulations on your pregnancy—we're absolutely thrilled for you both and honoured to have played a part in helping your dreams come true.
We’re here for you every step of the way, and it’s heartwarming to know that your first round of IUI brought such wonderful news. Wishing you both all the love and joy as you prepare to welcome your little one into the world.
Best wishes,
Maya from Care Fertility Team
All the team were very friendly and…
All the team were very friendly and supportive throughout. Made me feel at ease and positive through every step.
The procedure itself was quick and pain free. Very professional and caring throughout.
13 June 2025
Unprompted review
Reply from Care Fertility
Hi Gemma,
Thank you so much for taking the time to share your experience. We’re truly heartened to hear that our team made you feel at ease and supported throughout your journey. It’s incredibly important to us that every patient feels welcomed, cared for, and confident at each stage, so your kind words mean a great deal. We’re also glad to know the procedure felt smooth and comfortable for you — that’s exactly the experience we strive to provide.
We’re here for you every step of the way, and it’s our privilege to be part of your fertility journey. If there’s ever anything you need, please don’t hesitate to reach out.
Best wishes,
Desi from Care Fertility Team
Amazing team
Amazing team, professional and supportive. We highly recommend Care fertility. It makes our dream real.
20 April 2025
Unprompted review
Reply from Care Fertility
Hi Monica,
Thank you for your lovely review. We’re so pleased to hear you found our team professional and supportive, and it’s incredibly special to know we helped make your dream a reality.
We’re here for you every step of the way. Wishing you all the very best on your journey ahead.
Best wishes,
Robin from Care Fertility Team
The staff at care are absolutely beyond…
The staff at care are absolutely beyond amazing. Such a warm, peaceful place.
13 June 2025
Unprompted review
Reply from Care Fertility
Hi Shan,
Thank you for your kind words. It’s truly heartwarming to hear that you felt such warmth and peace during your time with us. Knowing our team made that kind of impact means so much to everyone here.
We’re here for you every step of the way, and we’re honoured to support you on your journey.
Best wishes,
Ellis from Care Fertility Team
Giving my experience with Care of…
Giving my experience with Care of Northamptonshire. I wouldn’t go back honestly. Been through two rounds of IVF first round was on NHS. After the first review of the failed IVF round on the NHS I wasn’t very happy. The consultant kept mentioning my age as the main reason and more than likely need donor eggs after first round!! As I went in with unexplained infertility with no issues or my husband as some testing and procedures were done by referring prior clinic.
I was 40 at the time and no fault of my own because restrictions on UK citizenship I had to wait 5 years for help on the NHS. Second round was paid privately and I was told it was up to me to for blood tests. Consultant should’ve done testing without making it a choice. They are the doctor and should be figuring out what’s actually going on to have a positive outcome. I ended up pregnant but with an ectopic pregnancy. It was the most awful experience because KGH and the clinic took 7 ultrasounds and by 5 different ultrasound techs and consultant to decide what to do as they couldn’t find the ectopic. I was at the hospital daily for 4 days straight during Easter and blood tests several times over the course of days until I had emergency surgery. My fallopian tube erupted. The consultant told me the embryo was place too close to my left fallopian tube. They didn’t even find an embryo growing, only a sac. This left my traumatized and don’t trust them. I think, my care was less than I should’ve expected and received. I was going to do a review appointment but no point as I’ll just be annoyed by the old school text book of saying it’s my age without any context cause that can’t be pinpoint as further testing was never done. They also couldn’t explain why that I had 7 good follicles but only ended up with 2 embryos each time and only 1 fertilized. Besides saying only 1 did. Where were the rest during the ultrasounds I was having? Waste of money in my opinion and never had the full picture and never told everything I need to know as can’t ask questions if I’m not giving the information I need during the whole IVF process. Also, found out embryo glue is a thing during transfer. Never was mentioned I found this out from a FB group.I was almost over charged on medication as they put too many. I’ll take my chances and go back to natural conception.
17 April 2025
Unprompted review
Reply from Care Fertility
Dear Michele Damiani,
We are incredibly sorry to hear your experience with Care Fertility was not up to standard.
We have escalated your review to our Clinic Director who will be in touch with you directly to learn more about what happened so we can make sure this doesn’t happen again in the future.
We appreciate the time you have taken to share your feedback,
Oliver from The Care Fertility Team
We attended the Birmingham center and…
We attended the Birmingham center and was disappointed with the outcome.
All tests shows both partners (biological male and female) were okay , no issue , female had good ovarian reserve 22.9 , seminal analysis was good yet not a single fertilization . only 8 eggs harvested and wasted .
Avoid this clinic if you can and go somewhere else .
They did not check the female hormonal profile test nor tube testing either . Only seem to be interested in your money
14 August 2024
Unprompted review
Reply from Care Fertility
Dear Ngozi Agbo,
We are incredibly sorry to hear your experience with Care Fertility was not up to standard.
We have escalated your review to our Clinic Director who will be in touch with you directly to learn more about what happened so we can make sure this doesn’t happen again in the future.
We appreciate the time you have taken to share your feedback,
Robin from The Care Fertility Team
I could never have a better experience.
I’m so happy with care fertility, we were under the Birmingham clinic , the nurses and doctors there are lovely people, I couldn’t have been in safer hands, all my appointments, they all have been lovely, from the receptionist to the doctors. I always felt relaxed.
9 June 2025
Unprompted review
Reply from Care Fertility
Thank you so much for your beautiful review. We’re absolutely delighted to hear that your experience with our Birmingham clinic left you feeling so supported and at ease. It means the world to us that you felt safe, cared for, and relaxed throughout your journey—from your very first appointment to every interaction with our team. Your kind words about our nurses, doctors, and reception staff will be shared with them and appreciated deeply.
We’re here for you every step of the way, and it’s truly our privilege to support you during such an important time. Thank you again for your warmth and trust.
Best wishes,
Desi from Care Fertility Team
Thank you Acacia!
The four stars is for the overall experience with Care. My wife and I just want to write this review to express our sincere gratitude to Acacia in the nurse team. It was our very first treatment cycle and we were at a loss along the process. Acacia has been very professional, patient and supportive throughout our treatment process. We really appreciate that. Thank you Acacia!
4 June 2025
Unprompted review
Reply from Care Fertility
Hi Mr Meng Tian,
Thank you so much for taking the time to share your experience, and for your kind words about Acacia. We’re truly grateful for your thoughtful review, and we’re especially pleased to hear how much her support meant to you during your first treatment cycle. Beginning fertility treatment can be overwhelming, and knowing that Acacia’s professionalism, patience, and compassion made a positive difference means a great deal to us.
We’re here for you every step of the way, and we’re so glad Acacia could be a source of reassurance and guidance. Thank you again for your heartfelt message—it means a lot to our whole team.
Best wishes,
Robin from the Care Fertility Team
Great care
I’m very pleased with the whole patient journey and how the team have worked together and done so much to accommodate my treatment and the whole patient experience. Thank you, Care Fertility team
5 June 2025
Unprompted review
Reply from Care Fertility
Hi Angela,
Thank you so much for your kind words and for taking the time to share your experience. We’re truly grateful to hear that you felt supported throughout your journey and that our team was able to provide the care and coordination you needed. It's always our goal to make each patient feel valued, and your appreciation means the world to us.
We’re here for you every step of the way, and it’s wonderful to know that your time with us reflected that commitment. Thank you again for trusting us with your care.
Best wishes,
Maya from Care Fertility Team
The staff are so lovely and friendly
The staff are so lovely and friendly. Kind and caring atmosphere.
2 June 2025
Unprompted review
Reply from Care Fertility
Hi Holly,
Thank you so much for your kind words. We’re truly grateful you took the time to share your experience with us. It means a lot to hear that you found our team to be lovely, friendly, and caring — creating a warm and supportive environment for everyone who walks through our doors is at the heart of everything we do.
We’re here for you every step of the way, and it’s our privilege to support you on your journey. If you ever need anything or have further questions, please don’t hesitate to reach out.
Best wishes,
Alex from Care Fertility Team
Made to feel welcomed and loved by all
Made to feel welcomed and loved by all. Easy process and loads of supporting staff.
28 May 2025
Unprompted review
Reply from Care Fertility
Hi Leah,
Thank you so much for your kind words. We're truly touched to hear that you felt welcomed and loved by everyone throughout your journey with us. It’s wonderful to know that the process felt smooth and that you felt supported by our team—our goal is always to provide comfort, clarity, and care at every stage.
We’re here for you every step of the way, and it means the world to us to know our team made a positive impact on your experience. Thank you again for taking the time to share your thoughts.
Best wishes,
Maya from Care Fertility Team
Would 100% recommend for fertility treatments
The clinic is always clean and that staff are very knowledgeable, friendly and caring
27 May 2025
Unprompted review
Reply from Care Fertility
Hi Harriet,
Thank you so much for your lovely review and recommendation. We're so pleased to hear that you found our clinic clean, and that our team came across as knowledgeable, friendly, and caring. It’s incredibly important to us that every patient feels safe, supported, and in expert hands throughout their fertility journey.
We’re here for you every step of the way, and we truly appreciate you taking the time to share your experience—it means a great deal to all of us.
Best wishes,
Desi from Care Fertility Team
Expert and friendly care
The clinic is inviting and very clean. All the staff are so friendly and remember you. The team are all experts and have been so kind. They've answered every question and more. The level of care is so different than what you get under the NHS, they spend so much time with you and explain everything. We couldn't have asked for any more
27 May 2025
Unprompted review
Reply from Care Fertility
Hi Misha,
Thank you so much for your kind and thoughtful words. We’re truly grateful you took the time to share your experience. It means a great deal to hear that you found the clinic inviting and that our team made you feel remembered and supported throughout your journey. Providing expert care with kindness and clarity is at the heart of what we do, and we’re so pleased to know that this came through in your time with us.
We’re here for you every step of the way, and it’s wonderful to hear that you felt the difference in the level of care and attention. Thank you again for placing your trust in us—we wish you all the very best on your continued journey.
Best wishes,
Maya from Care Fertility Team
A positive experience thank you
Care Fertility Nottingham was the third clinic we tried, and from the very start, we felt in safe, caring hands. The team were supportive, attentive, and made us feel truly heard throughout the process. It was different to our experiences elsewhere and for that I will be forever grateful.
Thanks to their expertise and compassion, we now have our beautiful baby boy. We’re so grateful and look forward to returning to use the embryos they are so carefully looking after and hopefully have another good experience!
26 September 2024
Unprompted review
Reply from Care Fertility
Hi Abi,
Thank you so much for taking the time to share your kind words. We’re truly touched to hear that your experience with Care Fertility Nottingham stood out and made such a positive difference. Knowing that you felt safe, supported, and heard from the very beginning means the world to us, especially after the challenges you faced at other clinics. Your gratitude and trust are deeply appreciated by our whole team.
We’re here for you every step of the way and are honoured to have played a part in helping you welcome your beautiful baby boy into the world. We look forward to seeing you again when you're ready, and we’ll continue to care for your embryos with the utmost dedication.
Best wishes,
Desi from Care Fertility Team
Staff and nurse are very helpful and…
Staff and nurse are very helpful and friendly every time when I went for the appointment
21 May 2025
Unprompted review
Reply from Care Fertility
Hi Deepika,
Thank you for your kind words. We’re so pleased to hear that you’ve consistently felt supported and welcomed by our team during your visits.
We’re here for you every step of the way, and it’s lovely to know our staff made your experience a positive one.
Warm wishes,
Ash from the Care Fertility Team
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