Carglass A/S Reviews 

123,631
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The booking was very easy and the company took care of the insurance. The staff was very accommodating and gave very good advice. No complaints and can recommend Carglass to anyone who are in need... See more

Rated 5 out of 5 stars

Great experience with Carglass in Vejle! They replaced the windshield on our Tesla quickly and did an excellent job. High-quality service and a very friendly, professional team. Highly recommended!

Rated 5 out of 5 stars

We were at Carglass in Freiburg im Breisgau at Munzinger str. We had had an incident with a box making a big chip in the windshield while parked. The whole windshield had to be swapped out with a n... See more

Rated 5 out of 5 stars

Hi we are very satisfied about carglass Danmark. We are a french family and we were in holidays. It was netherless easy to book an appointement. The worker has been very efficient and kind with us.

Company details

  1. Windshield Repair Service
  2. Auto parts shop
  3. Vehicle repair shop

Written by the company

Carglass® reparerer stenslag i forruder og skifter alle typer af glas i biler. Du bestemmer, om vi skal komme til dig eller du vil komme til os.

Carglass A/S

Written by the company

Samme kvalitet som bilfabrikkerne
Du får garanti for, at vi kun anvender materialer, der kommer fra leverandører, som bilfabrikkerne selv bruger og har godkendt. Det er din garanti for optimal kvalitet og sikkerhed.
Også hjælp på rejsen
Får du en akut glasskade i udlandet, så hjælper vi dig også. Du ringer blot til os her i Danmark, så sørger vi for, at et af vores søsterselskaber kommer ud og hjælper dig. Det er hurtigt, nemt og koster ikke dig noget. Alt går via forskringen, som vi selvfølgelig også klarer for dig. Og garantien er den samme, som du får herhjemme.

Contact info

4.8

Excellent

TrustScore 5 out of 5

124k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(123,631)

12,768 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Trust local workshops rather than irresponsible companies!

NEVER GETTING BACK TO PEOPLE WHO DON'T TAKE RESPONSIBILITY OF THEIR MISTAKES!

I had a tiny stone chip treatment with CarGlass. The crack got a bit "better", but they left two scratches close to the "fixing" area. I communicated with the company by calling them and sending them photos, but unfortunately they didn't agree what a mess their "operator" made. It is very obvious that scratches are carved with tools, since both marks are in parallel and consist of lines back and forth.
They could have simply offered me a glass polishing, but decided to avoid the risk of accepting what they did.
I am totally unhappy and I think the result is worse than what it was.

7 August 2026
Unprompted review
Carglass A/S logo

Reply from Carglass A/S

Hi Amin
Thanks for your review.
When repairing a stone chip, the first and foremost thing is to restore the strength of the window and prevent the damage from "running" and the window from then having to be replaced.
How visible the damage is after the repair varies greatly. It depends on the damage caused by the chip, invisible stresses in the glass and whether the stone chip has been exposed to moisture and dirt. That is why it is also important to have a Carglass sticker or tape applied immediately. A stone chip can never be completely removed.

Have a nice day.

Kind regards
Joan

Rated 4 out of 5 stars

Feedback

Company has repaired for me several times. They always deliver competent and reliable results. Appointments are to be replied upon.

11 March 2026
Rated 3 out of 5 stars

stone chip was repaired but not upto…

stone chip was repaired but not upto the mark, it was ok. half done but half left.
secondly they share a bill in which i already selected new wipers. But on service day 2 seperate bills be charged, one for repairs and one for new wipers.
Car Glass must inform the customers a total bill clearly before service.

2 July 2026
Carglass A/S logo

Reply from Carglass A/S

Hi Malik,

Thank you for your review.

We can see that you booked online and did not contact Carglass by phone, so we did not have the opportunity to inform you about pricing.

We apologize that the repair was not satisfactory.

The outcome of a stone chip repair depends on several factors that are unfortunately beyond our control. These include:
• The size, type, and location of the chip: Some chips can be repaired so they become almost invisible, while others remain visible after repair. This is due to factors such as tension in the glass, which cannot be assessed with the naked eye.
• The age of the chip: The longer a chip goes unrepaired, the greater the risk of moisture entering and damaging the laminate. This can cause a milky-white discoloration that cannot be removed during repair.
• Covering the chip: If the chip was not covered immediately after it occurred, moisture, limescale, and dirt may have entered. These impurities cannot be removed and can therefore make the repair more visible.

For these reasons, we unfortunately cannot state in advance what the final result of the repair will be.

At Carglass, we also offer a service where the cost of the stone chip repair is credited if you subsequently choose to have the windshield replaced by Carglass within our warranty period.

Stone chip repairs are often covered by insurance, whereas wiper blades are always a separate out-of-pocket expense.

If you have further questions, you are welcome to contact our customer service center at 70 11 99 11; we are open Monday to Friday between... 07:30–16:00.

Kind regards
Kate

Rated 5 out of 5 stars

Smooth

Smooth, quick, and professional service in the Lyngby branch.

25 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look