Car Mats CustomsReviews 

333
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, most reviewers were somewhat happy with their experience overall. Many customers are impressed with the design, easy installation, and overall appearance of the products, noting that they add a classy look and feel to their vehicles. People frequently praise the high quality, precise fit, and beautiful aesthetic of the car mats, often receiving compliments and recommending them to others. Reviewers also appreciate the ease of cleaning and the enhanced look these products bring to their car interiors. However, some customers also noted significant dissatisfaction with the product quality and fit, describing items as cheap, poor quality, and not fitting the ordered vehicle. There are also concerns about delivery times, with some orders taking a long time to arrive, and issues with customer service regarding incorrect orders and difficulties with returns. The pricing is often considered high for the perceived quality, and some people experienced receiving damaged or incorrect products.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many praising the great fit, classy... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the classy look, great fit, and high... See more

Order

Reviewers mention ambiguous feedback about their orders, with some customers expressing satisfaction with the... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some praising good communication and timely... See more

Price

Reviewers highlight negative aspects of price, with many feeling ripped off and advising others not to waste... See more

Reviews shaping this summary

Rated 2 out of 5 stars

We ordered both floor mats and front seat covers for a 2021 Mustang GT. The floor mats were great but the seat covers did not accommodate the permanent shoulder belt harness. We emailed carmatscust... See more

Rated 1 out of 5 stars

This is a SCAM. Their product is not "Signature Luxury Leather" as THEY claim, rather, someCHEAP VEGAN plastic. They operating some sham business out of New Jersey not Denmark. If the original seat co... See more

Rated 5 out of 5 stars

My husband found this company shortly after I purchased a new Lexus NX hybrid. We have dogs and I was looking for something that would protect the entire truck/rear area including the back of the rear... See more

Rated 5 out of 5 stars

Site was easy to navigate and see options and pick for specific vehicle. Good communication through shipping process. Fit is great. I’ve gotten lots of compliments on them already. Classy look and fee... See more


Company details

  1. Car accessories shop
  2. Auto Accessories Wholesaler
  3. Auto parts shop
  4. Car Equipment Accessories Store

Written by the company

Waterproof And Stain Resistant For Supreme Protection In All Weather Conditions. Car Mats Customs, 95% coverage luxury car floor mats, made to order for over +1000 vehicles. Free Worldwide Shipping. 100% Customer Guarantee. Order Now. 30 Days Money Back.


Contact info

3.0

Average

TrustScore 3 out of 5

333 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.0

All reviews

(333)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Custom car mat love it 💯♥️♥️♥️ I like using car mats custom because of…

I like using car mats custom because of what they offer on their site is exactly what I got I recently just purchased a new car and I wanted to protect the inside the floors and the mat does just that it's covers everything i love that now I can step in and out of my car and not worry about messing up the floors it is very easy to clean just as they described in the video on their site I just get me a wet or dry towel and just wipe it clean I also love that perfect

30 January 2026
Unprompted review
Rated 5 out of 5 stars

As good as advertised

Hand quality stitching, looks beautiful in a Porsche and really brightens up the interior. I can't wait until the rear floor mats come in. Highly reckoned to anyone doing some serious shopping for high quality floor mats.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

The mats are absolutely stunning

The mats are absolutely stunning! Great customer service received in a timely manner. They definitely do look custom for my Tesla. I highly recommend this company.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT: Spirit Stream ApS (dba Car Mats Customs)

This company (Spirit Stream ApS) is located in Denmark and run by Karsten Kiilerich . If I could give zero stars, I would. My order arrived with the mats clearly slashed/cut right out of the packaging. Knowing what the package contained, I opened it carefully by hand (no sharp tools used), so this damage occurred either in their factory or during shipping.

I contacted support immediately. They replied within one hour—which gave me false hope—but as soon as I explained the issue, they vanished. Total radio silence. I have sent multiple follow-ups and have been completely ghosted.

I was so desperate to resolve this that I even offered to PAY for a replacement mat, thinking maybe we could meet in the middle. They ignored that too. That tells you everything you need to know: this company isn't just selling defective products; they have zero interest in actual business. Once they have your money, you are dead to them.

Save yourself the headache and buy from a reputable company that actually has a phone number and a conscience. Car Mats Customs (Spirit Stream ApS) is a scam.

17 January 2026
Unprompted review
Rated 1 out of 5 stars

These mats suck

These mats suck. They slide around your floorboard, are cheap matierial, and just unfit to be car mats... Good luck sending them back. I'm currently going back and forth with some jerk who is asking me to jump through ridiculous hoops to maybe get some sort of a refund after I pay for return shipping myself. STAY AWAY. Oh... and they are outside of america so your order will take about 2 months to be delivered.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Less than one

Less than one. They are absolutely horrible. Do not trust them. Save your money. Nothing fits. They won’t fix it. Horrible!!! 100% do not recommend. I hope you read this and save yourself so they can scam anyone else. If you don’t trust me read their return policy. It says in order to return it has to be unopened and in original package and at your expense. So in order to return it I can see if it fits or open it, and then still I have to pay $60 to try and get my money back. So they can send whatever they want.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

I order a cargo mat for for my Ford…

I order a cargo mat for for my Ford Bronco Sport and they sent me one for a regular sized Bronco. Their mistake but only would refund me if I sent back their mistake which was over $100 to send back. They said they'd replace it with a correct size....months later, still waiting.

Stay away. They are liars and will keep your money despite them making a mistake. The mat was also cheap plastic.

31 August 2025
Unprompted review
Rated 5 out of 5 stars

I had a question regarding the order…

I had a question regarding the order for my vehicle. They answered my question quickly and updated their website so others will not have the same issue that I had. The mats arrived well before the projected delivery date and are just as beautiful in person as they appeared in the picture.

8 November 2025
Unprompted review
Rated 5 out of 5 stars

The seat covers fit like they were the…

The seat covers fit like they were the original seat covers to the car. They were so easy to put on that I did it in the dark.
I am excited every time I get into my car. The car seat covers are elegant and regal. I feel like I have a brand new sports car. As a bonus I can still feel my seat warmer through them!
I am so happy with my purchase that I’m already thinking about how to cover the back.

2 December 2025
Unprompted review

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