Car Mats CustomsReviews 

333
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, most reviewers were somewhat happy with their experience overall. Many customers are impressed with the design, easy installation, and overall appearance of the products, noting that they add a classy look and feel to their vehicles. People frequently praise the high quality, precise fit, and beautiful aesthetic of the car mats, often receiving compliments and recommending them to others. Reviewers also appreciate the ease of cleaning and the enhanced look these products bring to their car interiors. However, some customers also noted significant dissatisfaction with the product quality and fit, describing items as cheap, poor quality, and not fitting the ordered vehicle. There are also concerns about delivery times, with some orders taking a long time to arrive, and issues with customer service regarding incorrect orders and difficulties with returns. The pricing is often considered high for the perceived quality, and some people experienced receiving damaged or incorrect products.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many praising the great fit, classy... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the classy look, great fit, and high... See more

Order

Reviewers mention ambiguous feedback about their orders, with some customers expressing satisfaction with the... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some praising good communication and timely... See more

Price

Reviewers highlight negative aspects of price, with many feeling ripped off and advising others not to waste... See more

Reviews shaping this summary

Rated 2 out of 5 stars

We ordered both floor mats and front seat covers for a 2021 Mustang GT. The floor mats were great but the seat covers did not accommodate the permanent shoulder belt harness. We emailed carmatscust... See more

Rated 1 out of 5 stars

This is a SCAM. Their product is not "Signature Luxury Leather" as THEY claim, rather, someCHEAP VEGAN plastic. They operating some sham business out of New Jersey not Denmark. If the original seat co... See more

Rated 5 out of 5 stars

My husband found this company shortly after I purchased a new Lexus NX hybrid. We have dogs and I was looking for something that would protect the entire truck/rear area including the back of the rear... See more

Rated 5 out of 5 stars

Site was easy to navigate and see options and pick for specific vehicle. Good communication through shipping process. Fit is great. I’ve gotten lots of compliments on them already. Classy look and fee... See more


Company details

  1. Car accessories shop
  2. Auto Accessories Wholesaler
  3. Auto parts shop
  4. Car Equipment Accessories Store

Written by the company

Waterproof And Stain Resistant For Supreme Protection In All Weather Conditions. Car Mats Customs, 95% coverage luxury car floor mats, made to order for over +1000 vehicles. Free Worldwide Shipping. 100% Customer Guarantee. Order Now. 30 Days Money Back.


Contact info

3.0

Average

TrustScore 3 out of 5

333 reviews

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No history of asking for reviews

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3.0

All reviews

(333)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended!

This company’s communication is great. Reasonable shipping time too. The mats look even better than what I had expected. They fit perfectly. No regrets whatsoever.

4 December 2025
Unprompted review
Rated 2 out of 5 stars

Low quality

The pictures look a hell of a lot better than the actual product. I don’t feel like going through the hassle of fighting with them so I will keep them for a year or so and then replace them. I would advise against buying them. They are top of the line price but certainly not top of the line product.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

I am very impressed with the quality

I am very impressed with the quality, delivery, and fit of these car mats. I ordered full mats for front and rear. They were easy to install, and fit my Audi A4 like a glove. Cleaning them is very easy. I'm very satisfied with this purchase, and will use them on future cars, as well as recommend them. I'm glad I looked at other competitive options.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

They make an absolutely beautiful product

They make an absolutely beautiful product. I gave them the make, model, and year of my car, and received floor mats which fit every contour in the floor, and around the transmission. They cover up the sides as well, anywhere carpeting would be, even beside the seats by the door step. I chose black leather, and with red stitching to go with the red exterior. This adds plushness to the car.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

Terrible quality material and the fit…

Terrible quality material and the fit was way off. Could not even use them fit was so bad. Customer service is pathetic and since they are oversees the cost to send back is more than what they cost. Stay away from this business

10 September 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

The mats were expensive.. For back, both passenger and driver front, and trunk it was well over 300 dollars. Package took a month to arrive. They arrived all balled up, creased like crazy. I still decided to try them out. DIDN'T FIT THE BACK! So I decided I'd return them, get weathertech mats. Their site does say "easy returns" right? WRONG! would have been 800 dollars to send them back for a return. Whoever reads the fine print on return policies? Not me. But I will moving forward. Ignore this company. If you're buying car mats do extensive research before you pull the trigger or just get weathertech. Good luck out there.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Don't be me....

Love these car mats! Only problem I have is I bought "front only" (didn't get the rear mats since I wasn't sure of thequality) and I cannot buy just the rear mats. Don't be me, buy front and back! Supplier should really offer rear only so those who ordered front only...can get the rear too and more $$$ for this company.

25 August 2025
Unprompted review
Rated 4 out of 5 stars

No problems with my order

Front floor mats for new Genesis G70 arrived in good shape, fit very well, look very good - match the interior design well. They are not heavy duty and may not last long, but nothing else will look this good. I think I would by again to replace if they wear out.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Perfect fit

My car mats arrived sooner than expected. They look great! Fit perfect! I didn't need to use the velcro fasteners. The mats form so perfectly. I just used the phalanges that are pre-attached. The phalanges slide under the cars interior molding.
Very happy with this product. My son and husband were also impressed.

29 September 2025
Unprompted review

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