Car Outlet Reviews 

Manager didn't help out and sells you what they want.

I was very satisfied with the service I received here. Everyone was pleasant and I did not stay in the office long! I got the vehicle I WANTED!

Appauling customer service we rang up a few days ago querying about a vehicle and I put a deposit down wasn't told until after I'd done that that there was also a £50 admin fee to be paid so I was like ok to then be told they don't have any warranty on there cars and I had too pay an extra £200 for warranty after thinking about it for a while i decides i couldn't afford the warranty price and didn't want too risk buying a car with no warranty at all so we rang up to ask for our deposit which they have now decides is non refundable they never said anything about non refundable and it doesn't state it on there website at all so after I argues my case they ask for proof I paid it to them so I sent it them to which there now making other excuses so I've rang citizens advice and I'm putting in a small claims court form today absolutely shocking business and I wouldn't recommend anybody buying off this company at all!

Absolutely appalling service. Was spoken to like a child. Was mocked on the phone. And brought up a query and they said I’ll pass you on to my coluege please hold ....... hello what do you want !!!!! I was flabbergasted 😮. Told the work had been done then next thing it hadn’t. Honestly please avoid at all cost. I’m so glad I’ve got my cash still. Dread to think how I would be spoken to if I had a problem with it.

The worst experience of my life and the first time I regret having bought a vehicle with this dealer.
This site is not to recommend to anyone

They asked for lot of money for cars that breakdown after you bought them. They offer warranty and then they do not send your details to the cover so you need to pay extra to fix your car. They never reply to call, horrible service

We were there for hours once we tried the car the lady informed us that we couldn't bring it home until we had a co signer something that wasn't informed to us when we arrived .. then we took paperwork from the co signer and now they won't stop calling my brother for another letter these people are very disorganized I don't recommend this dealer to anybody unless you have enough time to pick up their calls every day at every hour don't do it!

Great customer service got me in a reliable vehicle. Check them out and ask for Nestor he is amazing

Very great customer service.

The entire process was smooth. I never felt pressured once and the sales reps in Xiomara and Christian was superb. I would refer anyone to the dealership seeing they will work with you until you’re satisfied and agree to terms that will enhance your lifestyle and trust in them.

All the staff was really helpful, specially karina and mark, they worked with me and made sure I was comfortable and they had an answer to all my questions

We would wothout a doubt recommend Car Outlet to our friends. They really worked with us to have the monthly payment we could afford. They made the process as simple as possible. There were a few minor issues with some features not working properly and we were referred to Car Outlet’s mechanic to be fixed at no additional charge. It’s really great service like this that will keep us coming back to Car Outlet for our next purchase and send friends to them as well.

My experience was great! The sales rep. Leo and Alfonzo were awesome people to work with. They took me step by step with my purchase, explained everything to me and showed patience. Just my over all experience was awesome. Even the finance rep. was awesome. My overall experience was awesome. I would recommend family and friends. Thanks for the help that was given to me.

My salesman was awesome!!! You need to work with this guy!

I like my car granted it was my only option but it smelled like a cat the tire was low and there was absolutely no gas and a dead battery...considering they filled my friends gas tank upon purchase and all the money i spent you think they would offer a complementary airfreshner and at least a quarter tank of gas. At least my tire got filled and my battery was recharged.

The're exellent! they helped us in the process of buying a new car, we bought two cars from them, one eight months ago and the second one about a month ago we're very satisfied with the experience we had at Car Outlet especially a Thank you to Alex, for all his help.