Car Outlet Reviews 

146
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

BUYERS BEWARE: Bad experience still going on one month after "purchase" They had an Audi A3 1.8 TFSI 2008 with ~ 300 000 km for 2490 euro. I go there, check the car out. Severa... See more

Rated 5 out of 5 stars

I had an excellent experience with Dean at the Car Outlet in Dartford, who I initially spoke to, and with his colleague Ash, who handed over the vehicle. From start to finish, the service was quic... See more

Rated 5 out of 5 stars

Exceptional service from Dean (Dartford) over phone who went above and beyond to talk through the car and different finance options with myself and my husband (who has a finance background). His kno... See more

Rated 1 out of 5 stars

The car outlet Bradford stay away stay away...the person running it ali raq....changes the goal posts and to his benefit...never ever give him a deposit...because he won't give it back...he doesn't c... See more

2.2

Poor

TrustScore 2 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(146)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had good experience with car outlet

Had good experience with car outlet. I am a repeat customer for that reason. Salesman leo went above and beyond to make sure i was happy with my vehicle. Treated my family well also. I reccomend this dealer as they are freindly and courteos to your needs.

31 May 2017
Unprompted review
Rated 1 out of 5 stars

2158 N Cicero ave chucagi illinois 60639 is the addres where i buy the car and 4 days after the car was not good now í have to pay the all amounth bet 13 and 20 THOUSAND DOLLARS FOR FREE cause Manage

I buy the car on tuesday 4 fays after dar esa no good cause started is bad now í have no monney no car now what í have is problems and use public transportation and not one cant do anything abouth Manager said dar have no warranty so this mean a have to pay abouth 20 thousand dollars for free just because car oulet said .

thats no right buth God take are everything.

Blass you for every one and don do that we no body.

Very Sincerlly
Pablo Crespo
708 551 6473

I BUY THE CAR IN N CICERO I THINGK OS 2857 N VIVERO I NOT SURE BUHT IS AT 2008 KIA SPORTAGE I PAY 800 DOLLARS DONW PAYMENT PLUS 100 FOR INSURANCE AND I HAVE TO PAY 500 DOLLARS ON MAY 30 2017 AND THE MANAGER TELL ME IS NOT WARRANTY WAS SATURDAY MAY 20 TH AND THE CAR THEY SENT TOWIN YO GET MY DAR AND TODAY IS TUESDAY AND NOTHING AND HE TOLL ME I CAN NOT RETURN THE CAR AND NO EXCHANGE AVAILABLE SO THIS MEAN PAY FOR THE CAR THE IS NO GOOD I HAVE TO KEEP WITH ME LIKE SOUVENIR AND PAY BET 13 THOUSAND OR 23 THOUSAND DOLLARS FOR FREE BUSY YO MAKE HAPPY car Oulet AND I SAID AGAIN please dont do it to not body Im Pastor of God and í dont like trouble buth stop do it this.

Thank S so much fue hoy attention and cooperation

23 May 2017
Unprompted review
Car Outlet logo

Reply from Car Outlet

Hello Pablo, Im very sorry this happened to you, can you please let me know what location you purchased your car from and I will have the manager call you. Car Outlet offers a 3 month warranty on every car purchased. Thank you!

Rated 5 out of 5 stars

Staff was great

Staff was great. I will continue to buy cars from then

23 May 2017
Unprompted review
Car Outlet logo

Reply from Car Outlet

Thank you!

Rated 5 out of 5 stars

Great car.

Great car.. Great service.. Thank you..

23 May 2017
Unprompted review
Car Outlet logo

Reply from Car Outlet

Thank you!

Rated 4 out of 5 stars

Overall they were very polite but seem …

Overall they were very polite but seem to do dodge certain questions.

1 May 2017
Unprompted review
Car Outlet logo

Reply from Car Outlet

Hi Esmeralda,
Thank you for your review. Sorry your questions were not answered, please let me know what salesperson you were working with and we will get back to you as soon as possible.
Thank you

Rated 1 out of 5 stars

I bought a truck they never put in my …

I bought a truck they never put in my score credit puto car outlet

27 April 2017
Unprompted review
Car Outlet logo

Reply from Car Outlet

Hi Hugo, sorry to hear this. Please let us know when you purchased the truck, we typically send in credit scores once a month. Thank you

Rated 5 out of 5 stars

Eduardo was awesome

Eduardo was awesome. Very Honest salesman and very helpful. I like that there was no pressure when making my purchase. Keep up the good work!

25 April 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look