Super helpful from the moment I walked in the store. Had an idea of what sort of carpet I wanted but the very member of staff let me take home lots of different samples and provided very useful inform... See more
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Welcome to Carpet Barn and The Bed Store. All the leading makes of flooring, carpets, beds and mattress at the very best prices!
Contact info
Cobham Road 11, BH21 7PE, Ferndown Industrial Estate, United Kingdom
- www.carpetsandbeds.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 1 week
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Usual great service and product
Usual great service and product. Fitters did a really good job. Will definitely use them again.
Very pleased with Carpet Barn
Very pleased with the service that we received from Carpet Barn, from viewing carpet samples in the showroom, through to the measuring up, quotation process and fitting process.
Good experience
Helpful consultant gave us good advice and it was easy to arrange fitting at a time that suited us. Good quality products and reasonable prices.
Very friendly staff
Very friendly staff, knew how to calculate and measure as I a, so shit!
He chap that laid carpet very friendly and made a very good job
We got a great deal on a quality end of…
We got a great deal on a quality end of line carpet for two bedrooms. The service was first class from purchase to fitting. I love the Carpet Barn, they’ve never disappointed us!
Brilliant from coming in and choosing our carpet to to chap's that fitted our carpet
Everyone one brilliant when we came into carpet barn and the chaps that fitted our carpet were brilliant and so very nice
Great service and prices as usual
Great service and prices as usual. Our only stop when we need carpet.
Rubbish aftercare service.
Purchased a stair carpet from them 2 years ago with "Expert Fitting" after a month had to have it refitted in places as it was coming off. Phoned them today as again carpet it coming off and was told they only garentee fitting for a year.
"They can't have much faith in there "Expert Fitters" I sugest you avoid this company as Tapi offer a 10 year garantee on fitting.
Extras more than the carpet beware
£100 remove old carpet £100 new underlay not needed £75 move single chair into another room for my 84 year old mother in her 5m x 3 m living room £230 for the carpet look out for the extras was more that the carpet taking advantage of the elderly late as well waited in all day wouldn’t of happened if I was there and late

Reply from Carpet Barn & The Bedstore
5 star service!
The process of choosing and purchasing the carpets was super easy and straight to the point. No nonsense approach which we prefer, but yet very kind, friendly, helpful and knowledgeable. This was booked in with no issues at all and the carpet was fitted. We did have a fault in the carpet pile as to which we contacted carpet barn and this was dealt with effectively and easily. Someone came out to look at it. I was then contacted by the manager who issued a new carpet to be fitted and this was booked in quickly and fitted. Cannot fault the service provided. Will definitely be recommending to everyone! Thank you!
Can thoroughly recommend Carpet BarbThe staff were very helpful in helping…
The staff were very helpful in helping us choose our carpet. The ordering and delivery process was efficient. The carpet fitter was punctual and professional. Would use Carpet Barn again.
We were plesently surprised
We were plesently surprised, there were no pushy sales people, when we did ask for help they were very knowledgeable and helpful. They gave us time to try and talk on our own without hovering. Can’t rate them highly enough.
Helpful Personnel
Competitive prices, an amazing range of products, and a very helpful member of your sales team. This salesperson’s help, was part of my motivation to make two more separate purchases, over the next two months. The delivery team were also very pleasant and helpful, making these experiences very positive.
The salesman in store was vy polite…
The salesman in store was very polite and helpful regarding the type of carpet we wanted and the fitters were very professional/tidy and polite.
Flawless carpet installation in bathroom
Excellent advice on the choice of carpet and fixings to tie in with floor tiles. Very skillful and careful fitting, including some awkward steps and under cupboards. Polite and charming fitter who tidied up superbly afterwards.
Very good honest straight forward sales…
Very good honest straight forward sales service. Delivered on time and by very friendly helpful delivery service
Excellent knowledgable, polite staff, reliable company!
Excellent staff who really know what they are talking about, very efficient planning, communicating and great value for money - I shopped around and carpet barn were the cheapest and offered the best quality and able to do the dates we needed. Fitter arrived when expected and was friendly, polite and even glued down a piece of flooring in another room for me, which I was grateful for. I wouldn't hesitate to recommend - thank you!
The mattress is perfect -communication needs improving
The mattress is perfect, so comfortable. I have to say the communication around the delivery was poor and the wrapping on the mattress was split so not great!
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