Carrefour France Reviews 

Very bad customer service
I have ordered an item on 25-11-2019 still not delivered

Up front: Carrefour in the UAE is horrible. They deliver late and don't let you know that will be the case. They are constantly out of stock. Normally half the items I request aren't in the order. Their web site works poorly. I could go on and on. I just hope another option becomes available - a company that knows how to manage supermarkets.

Very bad experience from Carrefour Madinat Zayed, near wear mart. 01/12/19, i bought one Sparkling water &the staff at the counter Alona Jaque, she was very rude&with very worst attitude. She put the item in the vegetable plastic which already tored, when I asked about the normal plastic carry bag, which is very common here she told me very rudely that its our company policy that for 1 item we gave this.Respecting the company policy with one doubt, we get the normal cover from your competative shpos like Lulu, cooperative etc, so are you coming below them? Secondly if there is such thing, pls talk to customer in a good way, not arrogantly. Now understood why the rating is so low..poor customer service.

Bad experience,,, always deliver late,,, they change delivery time by themselves n don't inform we keep waiting for their deliveries sometimes upto mid night plus most off the items are not available.... bad delivery timings

Worst in deliveries. They always fail to deliver and they are unable to track their delivery guys. They also lie to customers about the status they post in their tracking link. They made me wait 17 hours beyond agreed delivery time for essential needs such as water. I do not recommend

Online grocery - carrefour mobile app;
It is a very bad service, I changed the delivery slot from 4 pm to 8-10am, I was waiting this morning for the grocery but unfortunately didn’t received any notification. I called the call center and the lady told me it will be delivered at 8-10pm!!!! why do i need grocery at 10 pm.
This is my last time to order carrefour grocery...and I don’t recommend at all...better call any other supermarket around you will make your life easier.

Never ever buy appliances or electronics from this place! This place is only for grocery. I bought sony mobile from there and basically has technical issues with charger as it cant lasts for proper 3 hrs! when they failed to fix it, they refused to refund me the money or exchange it even with voucher!! Later, i bough samsung sound bar and speakers, yet it didnt work after many times of attempt.... The worst place ever to buy electronics as their insurance means are scam

Really bad ! the website and the app are horrible, a few products available! When ordering you are not sure to receive your products, I ordered 5 packs of water and I did not receive even 1....
A shame for Carrefour to provide such bad experience to their customers!

Worst in deliveries. They always fail to deliver and they are unable to track their delivery guys. They also lie to customers about the status they post in their tracking link. They made me wait 4 hours beyond agreed delivery time for essential needs such as water. I do not recommend Carrefour. Spinneys and Waitrose win with quality of service.

JUDGE FOR YOURSELF!!
My last review was about " wrong prices " !! What about this happening yesterday.
Let's call it A ITEM
Special offer, normal price 4,20 now second ITEM 50%.
ITEMS loaded on 3 shelves and this sign was on top shelf.
One shelf below was a price tag for ONE ITEM 3,75
Stupid but they forgot to remove this, but proof is that normal price is not 4,20 but 3,75.
To test I took 2 items and went to pay. BINGO MORE DIFFERENT PRICING.
on my ticket came full price, because in computer was buy 3 items and get one free.
The lady at check out didn't care much, started rattling in Spanish and I could go.
How many people have been fooled again with this trick.
So as I have said earlier, check and double check the price for items which you buy and what they charge you.
M

Very poor customer service not willing to help customers and doesnt know how to makes customer experience delightful.
If you order goods online they will send something which is close to expire within 5 months.

Careful ordered few grocery they despatch rotten fruits

Staff they rude special pilipina. Ankita barrand she didn't ask if I have Carrefour card. Staff they should know what there responsibility. Yas mall branch Carrefour.

Very bad experience. I ordered the minimum amount psid online and confirmed free delivery. They delivered half the itens and charged me AED 15 for delivery. If they dont have items in stock how is this customers fault. The customer should not ne charged where its not their fault. You cannot charge customers fees without telling them. Every time ive ordered theres been a problem so now im switching to another supplier

I brought a printer today hp 3790, was not happy with the printer. Was taking very long time to print. Returned back to customer service today only and they told it cannot be returned back.as it is opened. How can we know if it performs according to our will without using it. Don’t know what to do😒

I bought freezer end of June, they delivered the wrong freezer not only one but twice and I sent back. Now they realized they dont have the freezer i ordere, they said that would refund me.I have been waiting for 3 weeks now and no money back what so ever. Everyday i call and they say that somebody will call me back but i dont hear from anybody.

I am very disappointed

Dont ever order in this shop online or you will regret it!!!
The courier service they have is a big LIAR and B___S__T!!!!!

AVOID IF POSSIBLE!!!!!!

I had bad experience with my delivery and decided that I will never shop there again, however carrefour offered me a 100 dhs voucher so I thought I will give them another chance...
I ordered groceries that were worth around 300 dhs including the voucher. I paid for it online and scheduled my delivery. It was supposed to be delivered between 2-4 pm on 12th of June. I waited for two hours and nobody turned up. I called them to reschedule the delivery and they said that someone will call me back. At 6pm till no callback... 8 pm I called them again and said that I've had enough and I wanted to cancel it. A very rude lady said she will cancel...

Now it's been almost a month and I still have not got my refund. I called them, tweeted them, emailed and they keep telling me that refund is being processed but it's not in my bank account!

This is the worst customer experience ever! I will never shop there again!