I am totally satisfied with my purchase of Irish tea and a beautiful cup. The package safely crossed the Atlantic Ocean, arriving in pristine condition. If only my 19th-century ancestors from Munster... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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St Stephens Green Store. I had the pleasure of being served by Bridget during my visit. From the moment I walked in, she greeted me with a smile, endless patience, and enough Irish charm to ma... See more
Company replied
Everything was perfect - the way we interacted with the company representatives, the way they intervened in the faster delivery of the order. And last but not least the exceptional quality of the prod... See more
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This is not my first purchase from Carroll’s and, as always, everything was perfect. The package arrived intact and well packed. I highly recommend this store to anyone who loves Ireland and its cult... See more
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Company details
Information provided by various external sources
Carrolls Irish Gifts are the leading retailer of quality Irish Clothing, Gifts, Jewelry & Souvenirs. We stock many leading Irish brands including Guinness, Carraig Donn and Tipperary Crystal. We are a fully Irish owned company, established since 19...
Contact info
O'Connell Street Upper 58, Dublin 1, Ireland
- www.carrollsirishgifts.com
4.5
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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People also looked at
Really easy to use website
Really easy to use website
Received my package within the delivery date
Packed really well also
30 October 2025
Unprompted review
Reply from Carrolls Irish Gifts
Thank you so much for taking the time to leave us a positive review. We really appreciate your feedback and are glad to hear that you had a positive experience with us.
Absolutely brilliant
Absolutely brilliant. The products are all top quality and it was delivered so fast I had to double check that it was what I had ordered as I had expected it days later.
28 October 2025
Unprompted review
Reply from Carrolls Irish Gifts
Thank you so much for taking the time to leave us a positive review. We really appreciate your feedback and are glad to hear that you had a positive experience with us.
Nice Quality
Nice Quality - I bought my first Aran Jumper 40 years ago in Ireland and I love these jumpers since then.
6 November 2025
Unprompted review
Reply from Carrolls Irish Gifts
Thank you so much for taking the time to leave us a positive review. We really appreciate your feedback and are glad to hear that you had a positive experience with us.
Bought on line and delivered to France
We live in France but wanted to buy an 'Irish' cardigan for our son's birthday. Carroll's came to mind as we shopped in the Belfast store when we lived there. I went online and was delighted to be able to order an Aran cardigan for him. It arrived within a week, well packaged, no import tax to pay, and exactly as described. Great service...we will be shopping online with Carroll's again. Thank you!
23 October 2025
Unprompted review
Reply from Carrolls Irish Gifts
Thank you so much for taking the time to leave us a positive review. We really appreciate your feedback and are glad to hear that you had a positive experience with us.
I love Carroll's Irish Gifts store…
I love Carroll's Irish Gifts store anyway when I get the chance to visit Ireland . But from NZ purchasing online was an excellent experience . I was thrilled everything arrived as described and before I expected it . Happy I can trust them
30 October 2025
Unprompted review
Reply from Carrolls Irish Gifts
Thank you so much for taking the time to leave us a positive review. We really appreciate your feedback and are glad to hear that you had a positive experience with us.
This is not my first purchase from…Excellent, as usual
This is not my first purchase from Carroll’s and, as always, everything was perfect. The package arrived intact and well packed. I highly recommend this store to anyone who loves Ireland and its culture, especially its food specialties — but not only.
Max from Milan (Italy)
21 October 2025
Unprompted review
Reply from Carrolls Irish Gifts
Thank you so much for taking the time to leave us a positive review. We really appreciate your feedback and are glad to hear that you had a positive experience with us.
Rip-off for tourists & locals
I bought a tweed hat for a friend in the O'Connell Bridge store about 4 weeks ago. The tills were acting up so wasn't issued with a receipt.
His head is bigger and returned the hat to exchange it for the exact same item in a larger size.
I was referred to the totally unhelpful Maura who explained that I couldn't get a refund without a receipt. I explained that I wasn't issued with a receipt, and didn't want a refund - just to change the size.
She delayed me about 40 minutes while she said she was looking through the transactions for my hat (seriously?).
In the end she wouldn't exchange the item.
We used buy gifts here regularly for family and friends. NEVER AGAIN!
3 November 2025
Unprompted review
Reply from Carrolls Irish Gifts
I'm truly sorry to hear that your experience with us hasn't met your expectations. We strive to provide quality service and it's disappointing to hear we fell short in this area. Your feedback is incredibly valuable, and we appreciate you taking the time to share it.
Great experience
Everything arrived safely packaged and in due time. Great souvenir selection
22 October 2025
Unprompted review
Reply from Carrolls Irish Gifts
Thank you so much for taking the time to leave us a positive review. We really appreciate your feedback and are glad to hear that you had a positive experience with us.
Fast delivery
Fast delivery. They paid attention to the packaging, as the item was fragile. I recommend them.1
10 October 2025
Unprompted review
Reply from Carrolls Irish Gifts
Thank you so much for taking the time to leave us a positive review. We really appreciate your feedback and are glad to hear that you had a positive experience with us.
2 Guinness 1 pint glasses
I ordered 2 Guinness glasses, they are absolutely gorgeous my husband and son are going to love them ,they came in very good time and were very well packed.😀
30 October 2025
Unprompted review
Reply from Carrolls Irish Gifts
Thank you so much for taking the time to leave us a positive review. We really appreciate your feedback and are glad to hear that you had a positive experience with us.
Everything was ok.
22 October 2025
Unprompted review
Reply from Carrolls Irish Gifts
Thank you so much for taking the time to leave us a positive review. We really appreciate your feedback and are glad to hear that you had a positive experience with us.
frustration
I did not receive the products. I did not receive any help.
28 October 2025
Unprompted review
Reply from Carrolls Irish Gifts
Hi there,
I am sorry to hear that, please provide us with your order number so we can better assist.
Item purchased arrived well ahead of…
Item purchased arrived well ahead of delivery timeline. A beautiful gift for my Granddaughter and her Husband.
28 October 2025
Unprompted review
Reply from Carrolls Irish Gifts
Thank you so much for taking the time to leave us a positive review. We really appreciate your feedback and are glad to hear that you had a positive experience with us.
Reply from Carrolls Irish Gifts
Thank you so much for taking the time to leave us a positive review. We really appreciate your feedback and are glad to hear that you had a positive experience with us.
top quality of goods
top quality of goods, fast delivery, great tracking system
23 October 2025
Unprompted review
Reply from Carrolls Irish Gifts
Thank you so much for taking the time to leave us a positive review. We really appreciate your feedback and are glad to hear that you had a positive experience with us.
Fantastic Irish gifts…
It’s been the first time I’ve purchased at Carrolls Irish Gifts and all has been fantastic. The articles I bought, arrived perfectly and the delivery was also good. The delivery term also ok so maybe I buy again further on. 😄
21 October 2025
Unprompted review
Reply from Carrolls Irish Gifts
Thank you so much for taking the time to leave us a positive review. We really appreciate your feedback and are glad to hear that you had a positive experience with us.
Super costumer service
Super costumer service ! They are so kind and Quick! They solved my problem within one hour ! Procducts so amazed, and autentic! I love it so much!
9 October 2025
Unprompted review
Reply from Carrolls Irish Gifts
Thank you so much for your lovely review! We're delighted to hear that you were impressed with our customer service and products. Your feedback really motivates us to keep delivering the best experience possible.
Very fast delivery
Very fast delivery, good product available abroad, which is fine!
2 October 2025
Unprompted review
Reply from Carrolls Irish Gifts
Thank you for your amazing 5-star review! We're thrilled to hear that you experienced fast delivery and were happy with our selection. It’s always our pleasure to provide you with the best shopping experience possible!
Great fast service and quality product
Great fast service and quality product. Would definitely purchase off Carrolls Irish Gifts again.
10 October 2025
Unprompted review
Reply from Carrolls Irish Gifts
Thank you for your amazing 5-star review! We're thrilled to hear that you experienced fast delivery and quality products. It’s always our pleasure to provide you with the best shopping experience possible!
We appreciate your kind words and hope to see you again soon!
Shipping
I live in Canada, there is postal strike on, I ordered some merch from Carroll's and never received a response when I asked for shipping alternatives. Extremely disappointed!
1 October 2025
Unprompted review
Reply from Carrolls Irish Gifts
I'm truly sorry to hear that your experience with us hasn't met your expectations. We strive to provide quality service and it's disappointing to hear we fell short in this area. Your feedback is incredibly valuable, and we appreciate you taking the time to share it.
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