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CASH 1 Reviews 8,005

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TrustScore 4.5 out of 5

4.7

Non-bank financial service
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Review summary

Created with AI, based on recent reviews

Looking at 1,109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, kindness, and professional demeanor, making the process smooth and comfortable. Many people highlight the exceptional customer service, noting that representatives are knowledgeable, patient, and provide clear explanations, leading to an easy and fast application process. The service is often described as quick, efficient, and convenient, with funds being deposited rapidly. Reviewers also appreciate the straightforward payment process and the overall positive user experience. However, some customers also noted issues with high interest rates, with a portion of their payment going towards interest. A few people reported problems with double payments being taken from their accounts and delays in refunds. Additionally, some reviewers expressed dissatisfaction with customer service, citing unhelpful agents, difficult back-and-forth communication, and a lack of support in certain situations.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, kindness, and... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the helpfulness, knowledge, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the friendly, helpful,... See more

Payment

Reviewers mention positive feedback about payment. Many customers appreciate the ease and speed of receiving... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the process fast, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with the Tempe location specifically with Tabitha was nothing less than superb. The whole process was seamless once I called and spoke with Tabitha that is. I was a little nervous about... See more

Rated 5 out of 5 stars

I had an amazing and easy experience to get my loan approved it was not a big amount but it helped me a lot. Marisa was so kind professional and very patience with me .. she just asked for some pap... See more

Rated 5 out of 5 stars

superb! Agent was knowledgeable, patience, seems to be a real kind individual. She walked me through the whole process, answered all questions I asked (twice); and she even told me things I did not... See more

Rated 5 out of 5 stars

Fast professional service and all without speaking to a live agent. It was very easy to select the desired loan amount and see the monthly payment required. The entire transaction took less than 10 mi... See more

Company details

  1. Non-bank financial service
  2. Financial advisor

Written by the company

Since 1997, CASH 1 has provided hassle-free loans to individuals who may not qualify for traditional financing. With online services accessible wherever we operate and convenient branch locations in Arizona and Nevada, CASH 1 is here to help! Our products include Title Loans, Personal Loans, Installment Loans, and Lines of Credit. Please note that loan availability varies by state. At CASH 1, we take pride in delivering excellent customer service and look forward to serving you.

Written by the company

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Applying for the loan is an easy…

Applying for the loan is an easy process although once I read all the paperwork I wanted to think about it a little bit after I was approved before I signed everything, so I delayed signing. That created a big problem these people called me about every two hours for the next 2 days, even though the first one that called I explained to her that I just want to think about it for a day or two and then I will get back to it she was fine with that on the phone it said okay I'll check back with you in a couple of days and instead I got a phone call about every two hours all the way until 9:00 at night. If it wasn't for that I would have given them five stars.

8 May 2026
Rated 5 out of 5 stars

I totally recommend to do business in…

I totally recommend to do business in cash1 the helping 100% the take care of your need, and understanding, today I have the pleasure of meeting Lizet, she was the best!! She help me greatly very patient to fix my situation, this store is great!! Lizet fantastic, i won’t go anywhere else

9 May 2026
Unprompted review
Rated 5 out of 5 stars

superb

superb! Agent was knowledgeable, patience, seems to be a real kind individual. She walked me through the whole process, answered all questions I asked (twice); and she even told me things I did not know.

7 May 2026

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