Cash For Your Wheels Reviews 

588
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the extremely friendly and knowledgeable team for making dealership visits comfortable, ensuring that every single step of the car selling process remains clear, entirely pressure-free, and remarkably easy to follow from start to finish. Many people deeply appreciate receiving fair valuations and having all their questions answered patiently by exceptionally polite representatives. However, some reviewers mentioned receiving noticeably lower cash offers upon arrival than their initial online quotes had originally indicated. A few people also felt that these unexpected price reductions resulted in a rather disappointing and frustrating overall visit.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and welcoming service during car sales.... See more

Price

Customers consistently note positive experiences with price, reporting that they received fair and reasonable... See more

Service

Consumers find service to be positive, highlighting smooth and professional interactions throughout the... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting an overall smooth and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chris was brilliant to deal with. No hard sell and he explained everything he was doing. Offered us a good price for our vehicle, better than any of the other buying sites. Had to reduce from the init... See more

Rated 5 out of 5 stars

Would absolutely recommend selling your car with this company. The process was so easy and Gerald was so friendly and professional. They offered me £100 less than the online quote but it was completel... See more

Rated 5 out of 5 stars

Chris from the Bridgend branch explained the process well, talked through documentation needed for the car how the process worked. We had appointments with similar car companies, cancelled these... See more

Rated 5 out of 5 stars

Booked appointment with Chris in Pontprennau Cardiff. Looking to sell my daughters Kia Picanto as she was leaving for Uni. Chris made us feel really comfortable from the start, no pressure to sell, wi... See more

Company replied


Company details

  1. Car dealer

Written by the company

Free online valuation. We buy any make, model, mileage in any condition. The smart way to sell your vehicle. Just a few simple steps... 1) Enter your reg number in the box and we’ll ask you some simple questions about your car or van. 2)If you're happy with our valuation, then book an appointment at your local branch. 3) If you’re happy to proceed, we’ll take your vehicle off your hands and pay the money into your bank account


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

588 reviews

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No recent history of asking for reviews

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4.5

All reviews

(588)

63 reviews in the last 12 months

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Rated 4 out of 5 stars

Was given a price but was reduced by…

Was given a price but was reduced by £2000. Was shocked the rep tried to get more called his manager but he refused to budge dueto service history.
As I had already purchased another car I felt I had no choice but to go ahead. Next time I will wait until sold before purchasing a car.
Transaction went well

8 February 2025
Unprompted review
Cash For Your Wheels logo

Reply from Cash For Your Wheels

Hi Mike and Karen, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

Chris at Cardiff branch was lovely

Chris at Cardiff branch was lovely. Easy to deal with and quick efficient transaction

18 January 2025
Unprompted review
Cash For Your Wheels logo

Reply from Cash For Your Wheels

Hi Kelly, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

Quick and easy transaction

Quick and easy transaction. The gentleman who served me was very polite and informative making sure I understood every step of the transaction

9 January 2025
Unprompted review
Cash For Your Wheels logo

Reply from Cash For Your Wheels

Hi Holly, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

Efficient service

Booked appointment yesterday and left within 30 minutes with my car assessed and sold! Very efficient service and honest evaluation. Appreciated!

21 December 2024
Unprompted review
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Reply from Cash For Your Wheels

Hi Kathryn, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

A really quick and easy process

A really quick and easy process! Chris was really helpful& thorough and made selling the car really easy. 10/10 service!

21 December 2024
Unprompted review
Cash For Your Wheels logo

Reply from Cash For Your Wheels

Hi Katie, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

Bristol branch

Steven, Bristol branch, friendly, efficient

20 December 2024
Unprompted review
Cash For Your Wheels logo

Reply from Cash For Your Wheels

Hi, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

Brilliant and easy

Brilliant and easy, Chris in the Cardiff branch looked after our sale and was very professional and polite to work with. Thank you!

I now need to update this review:

Since selling the car to cash for wheels, they have neglected to update DVLA. A parking ticket was issued at their premises 3 months after we sold the car. Despite numerous attempts of contact both directly with the Cardiff franchise and other members of the group, I have not had any communication from them. I have tried to show that the car was not in my name at the time of the parking ticket being issued and despite this I now have a CCJ in my name because of this. The most awful treatment and outcome that I have now got to appeal, or pay a solicitor to get the CCJ removed as this is understandably having an awful impact on my credit file. Avoid at all costs!

17 December 2024
Unprompted review
Cash For Your Wheels logo

Reply from Cash For Your Wheels

Hi Amy and Nick, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

Chris was very friendly and very honest…

Chris was very friendly and very honest with me. Didn’t quite get the price I wanted for my car but overall happy with my experience. The sale was very quick!

13 December 2024
Unprompted review
Cash For Your Wheels logo

Reply from Cash For Your Wheels

Hi Oliver, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

Really friendly boys

Really friendly boys, Chris explained everything to my brother well when buying the vehicle and there was another lovely guy in there who had a good chat about rugby with myself but I didn’t quite catch his name.

13 December 2024
Unprompted review
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Reply from Cash For Your Wheels

Hi Harvey, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 3 out of 5 stars

d experience

d experience. While Chris from Bridgend was friendly and professional, and the selling process was straightforward, the initial online valuations did not match the offers after inspection. At the Swindon branch, my car's offer dropped significantly due to minor issues, which was disappointing. Despite the lower offer, the sale process was quick and efficient, though the payment wasn't immediate as expected. Overall, while the service was professional, ensure you're aware of potential differences between online quotes and final offers.

27 October 2024
Unprompted review
Cash For Your Wheels logo

Reply from Cash For Your Wheels

Hi, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

Flexible, clear and quick

Chris was very flexible, helped and advised me with some good ways forward and gave me a fair offer. He clearly explained what had impacted his offer for my vehicle and the process was smooth and quick. I would use this service again

7 December 2024
Unprompted review
Cash For Your Wheels logo

Reply from Cash For Your Wheels

Hi Daniel, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

Very helpfull ,very quick and good money offerd

Very helpfull ,very quick and good money

5 December 2024
Unprompted review
Cash For Your Wheels logo

Reply from Cash For Your Wheels

Hi Tiffany, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

No messing around & great price!

No messing around. Didn’t insult me on price (like other more popular car buying companies)
Chris was amazing! Very down to earth and amenable. If I had another car to sell I would not hesitate to come here again.

30 November 2024
Unprompted review
Rated 5 out of 5 stars

Friendly, hassle-free service

Chris and Brad gave us a friendly welcome and a clear explanation of the process. Totally hassle-free with no pressure whatsoever. A reasonable price was offered to the value we expected. The cash was in our bank account the following day. Highly recommended.

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Dealt with Chris who was excellent and extremely helpful. Gave a great price and we had everything sorted in quick time. Will definitely use them again.

19 November 2024
Unprompted review
Rated 4 out of 5 stars

I recently sold a car through Cash For…

I recently sold a car through Cash For Your Wheels and overall had a positive experience. Chris, who helped me, was friendly, professional, and made the selling process straightforward. While the initial online valuation was higher than the final offer, the price was still competitive compared to other options. Despite a drop in offer after inspection, which was expected, I was satisfied with the sale of one of my cars. The process was quick and efficient, and I appreciated the friendly service. Payment took a few days, which matched the company's stated process. Overall, a reliable service worth considering.

4 October 2024
Unprompted review

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