It was a good experience from the first person we talked (Millie) she then passed us onto (Katy) who led us through the process professionally and patiently she was more than helpful. We then pas... See more
Company replied
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Review summary
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Craig was friendly and knowledgeable. He helped me review my current policy and made adjustments as required. Excellent customer service throughout the phone call. Documents came through via email... See more
Company replied
We have been using Caspian for the last 7 years, and Mark has been our account manager since day 1, he has been given expertise advice in which covers is better for us and for our growing family. 100... See more
Company replied
It was calming and friendly voice from Scott Gibson.He always explained it clearly to me if I didn’t understand the question and He calmly repeat the question and he calmly wait for my answer.Reward... See more
Company replied
Company details
- #5 of 39 best companies in Business insurance company
- #23 of 177 best companies in Insurance broker
- #1 of 2 best companies in Key Man Insurance Company
- #18 of 55 best companies in Life Insurance Agency
- #3 of 13 best companies in Personal Insurance Company
- #1 of 1 best companies in Shareholder Protection
Written by the company
Caspian Insurance, owner of the viral brand, IGotCover, is a UK-based award winning life insurance and business protection broker. With over a decade of experience helping families and business owners protect their business, their people, and their financial future. We work with businesses across a wide range of industries and sizes, taking time to understand each client's specific risks and objectives before recommending practical, tax-efficient protection. Our advisors are experienced, straightforward, and focused on getting the right cover in place. If you have a question or want to understand your options, our UK-based team is always happy to help.
Caspian Insurance
Written by the company
- Financial Protection For Your Family's Future
- At Caspian Insurance, we work hard to provide the best cover for each customer’s individual circumstances at a competitive rate.
Experts in Life Insurance
Our advisors are fully trained in financial protection
No call centres, no jargon. Just a team of experienced advisors dedicated to providing a customer centric approach.Their extensive industry knowledge means that they can provide you with the best policy options for your life protection.
Contact info
Tower 12, 18-22 Bridge Street, Spinningfields, M3 3BZ, Manchester, United Kingdom
- 0808 275 0584
- info@caspianinsurance.co.uk
- www.caspianinsurance.co.uk
4.9
Excellent
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Calming and Friendly Voice
It was calming and friendly voice from Scott Gibson.He always explained it clearly to me if I didn’t understand the question and He calmly repeat the question and he calmly wait for my answer.Rewards and What it covers are Fantastic .Highly Recommend to anyone who want to star their Life Insurance .And thank you Scott for your calmly friendly voice .🏆
1 April 2026
Reply from Caspian Insurance
Hi Merewalsei,
We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!
Reneiss,
Caspian Customer Care Team
Life insurance
The advisor (Scott) was helpful and knowledgable about the product(s), he ensure that what means the most to me was to be covered.
26 March 2026
Reply from Caspian Insurance
Hi Jacki,
It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
Reneiss,
Caspian Customer Care Team
The gentleman explained everything so I…
The gentleman explained everything so I would understand he answered my questions and explained them and he was polite
31 March 2026
Reply from Caspian Insurance
Hi Gaynor,
We are so glad you are happy with our service. Thank you for your 5-star review!
Reneiss,
Caspian Customer Care Team
Great friendly advisor who was able tk…
Great friendly advisor who was able tk answer my questions and explained all steps very well.
30 March 2026
Reply from Caspian Insurance
Hi Heather,
It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
Reneiss,
Caspian Customer Care Team
Luke to Luke
Luke! What a top man, made it super simple and good to talk to someone who really breaks it down when explaining my covers
Personally thank you for your help and I hope I never have to use it.
30 March 2026
Reply from Caspian Insurance
Hi Luke,
We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!
Reneiss,
Caspian Customer Care Team
Luke is thorough and made me understand…
Luke is thorough and made me understand a lot I did not know! It was a breeze talking to him..top Man and Thankyou!!
30 March 2026
Reply from Caspian Insurance
Hi Sean,
We are so glad you are happy with our service. Thank you for your 5-star review!
Reneiss,
Caspian Customer Care Team
Sam Mackintosh has been great
Sam Mackintosh has been great at providing me with clear and comprehensive advice on obtaining life cover and income protection via my limited company. No pressure and reliably followed up. I now have the policies and place and wouldn't hesitate to recommend Sam/Caspian.
30 March 2026
Reply from Caspian Insurance
Hi William,
It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
Reneiss,
Caspian Customer Care Team
Amazing customer service
Amazing customer service, easy setup, great competitive prices!! Lewis Moore was a pleasure to talk he setup our Relevant life insurances and personal critical illness covers very fast with accuracy.
Thank you
30 March 2026
Reply from Caspian Insurance
Hi Marianna,
We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!
Reneiss,
Caspian Customer Care Team
Lewis was very helpful in explaining…
Lewis was very helpful in explaining the various sets of information. He was polite and a pleasue to talk to .
30 March 2026
Reply from Caspian Insurance
Hi John,
It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
Reneiss,
Caspian Customer Care Team
Reply from Caspian Insurance
Hi Monika,
We are so glad you are happy with our service. Thank you for your 5-star review!
Reneiss,
Caspian Customer Care Team
Reply from Caspian Insurance
Hi Atanas,
Thank you for taking the time to leave us a 5-star review!
Reneiss,
Caspian Customer Care Team
I recently arranged life insurance and…
I recently arranged life insurance and serious illness cover through Caspian Insurance and had an excellent experience working with Mr. Luke Parry. His patience, clear communication, and thoughtful approach ensured I fully understood my options. He recommended a plan tailored to my needs and financial situation, providing both security and peace of mind for my family. I highly recommend their services.
24 March 2026
Reply from Caspian Insurance
Hi Catherine,
We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service! Thank you for your 5-star review.
Reneiss,
Caspian Customer Care Team
Really knowledgeable
Really knowledgeable, very friendly and made the whole process simple. Shout out to Jake Scott, our advisor; he was never pushy and always helpful.
5 March 2026
Reply from Caspian Insurance
Hi Cara,
It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
Reneiss,
Caspian Customer Care Team
Amazing service
Katy was amazing, was very understanding about my terrible timings and always called me back at the requested times. Explained everything in detail and made sure I actually understood everything definitely would recommend
23 March 2026
Reply from Caspian Insurance
Hi Tom,
We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!
Reneiss,
Caspian Customer Care Team
Luke was extremely helpful and friendly…
Luke was extremely helpful and friendly throughout the process of getting my life insurance set up and made sure I understood every single step involved
23 March 2026
Reply from Caspian Insurance
Hi Alissha,
It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
Reneiss,
Caspian Customer Care
Mark T is knowledgeable and…
Mark T is knowledgeable and trustworthy, been using these guys for a few years now and always spot on and honest service
23 March 2026
Reply from Caspian Insurance
Hi John,
It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
Reneiss,
Caspian Customer Care Team
What a superb company
What a superb company. Friendly and knowledgeable. Katy has been amazing throughout the process to get me the best deal. Thank you.
20 March 2026
Reply from Caspian Insurance
Hi Beth,
It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
Reneiss,
Caspian Customer Care Team
Good
w:
I had a great experience with Caspian Insurance. From the beginning, everything was handled professionally and efficiently. The process was straightforward, and I found the team to be friendly, responsive, and very helpful throughout.
Any questions I had were answered quickly and clearly, which made the whole experience stress-free. It’s clear that they genuinely care about their customers and aim to provide a high standard of service.
I would definitely recommend Caspian Insurance to others and wouldn’t hesitate to use them again in the future.
17 March 2026
Reply from Caspian Insurance
Hi Eddie,
Thank you for taking the time to leave us such kind review! We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!
Reneiss,
Caspian Customer Care Team
Reply from Caspian Insurance
Hi Kara,
Thank you for taking the time to leave us a 5-star review!
Reneiss,
Caspian Customer Care Team
Julie's doc
I was very happy with the phone call that i got today about my life insurance he was very polite and friendly
19 March 2026
Reply from Caspian Insurance
Hi Julie,
Thank you for taking the time to leave us a 5-star review!
Reneiss,
Caspian Customer Care Team
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