Castle Green Homes Reviews 

Heather was incredible, welcoming, knowledgeable and respectful.Thanks Heather.

We reserved our new home with Castle Green Homes in January, and although the process took around seven months due to delays further down the chain, the whole team made what could have been a stressful experience so much easier.

Rhianna, Pam, Ellis and site team were incredibly supportive throughout. They kept us updated, reassured us when things were delayed, and were always understanding that the hold-ups were completely out of our control as we were relocating.

On completion day, we didn’t complete until later in the evening, but Rhianna went above and beyond by giving up her own time to wait until 8pm so we could collect our keys for our home. That level of dedication meant so much to us, and we’re incredibly grateful.

They also recommended an excellent solicitor PLS, which made the legal side of our purchase much smoother.

We can’t thank the team enough for all of their support, professionalism and kindness throughout the purchase of our second home. We would highly recommend Castle Green Homes to anyone looking for a development and team that genuinely cares about their customers.

Also our home was absolutely stunning and just how we imagined.

Highly recommend always

Pam ⭐️⭐️⭐️⭐️⭐️⭐️
yes I can count I have given 6 stars to Pam, that is the easy bit of the review, the hard bit is explaining in a few words why.
Pam is Cool, calm and helpful and patient taking time to fully explain the house buying process
Your houses are your asset, but your best asset is Pam, ensuring the house and the people fit, is a skill, other house builders take note

Really friendly staff, especially Heather at Rydal View, who took the time to talk us through everything and explain the whole process. She wasn't pushy with the sales pitch either, which we really appreciated. We'd visited the site several times before deciding to reserve our plot, and we always felt welcome and never under any pressure. Heather made the whole experience relaxed, informative, and enjoyable.

Great staff clear information helpful

Extremely informative, covered everything thoroughly and answered all questions/concerns. Very happy with our purchase.

All in all a great experience.

Sally has been great from the start.

I can't wait to complete on my new home.

The design of the house is perfect for me.
Kelly from Castle Green Homes in Rossett was so friendly , helping me choose the plot, new kitchen, worktops, wardrobes and tiles for the bathrooms.

Gethyn has been fantastic since we moved into our new home at the Swn Y Mor Development. He’s friendly, attentive and will go out of his way to help. We had a few snags initially which Gethyn remedied promptly.

We recently moved into our new Castle Green home at Trevalyn Place and couldn't be happier with the whole experience.

From our very first visit, Kelly was great. She took the time to help us find the right home and patiently talked us through all the different fixtures and fittings. When our previous house sale unfortunately fell through after we had reserved, Kelly and the team were understanding and never made us feel under any pressure while we found new buyers. That support was much appreciated during what could have been a very stressful time.

Since moving in, Andy, the Site Manager, has been brilliant too. As with any new build, there were a few small cosmetic snags, but every single one has been sorted quickly and professionally, with no pushback. It's been really reassuring to know that any issues have been taken seriously and resolved without fuss.

Buying a house can be stressful, but Kelly and Andy have made the whole process feel smooth and straightforward. We'd happily recommend Castle Green to our family and friends, and we're so pleased we chose them for our new home.

Very helpful and good communication skills

Very impressed - built quality and design appears excellent. Their snagging list had more items on it that my surveyor found! After moving in, spotted a few issues and reported via their app. A day or two later the ‘handover manager?’ came over to have a look and then various trades arrived to fix the issues. One or two comms issues during the conveyancing but I guess you have to expect that.

Hilary has been very professional, patient, and responsive. Kirsten also provides seamless support while Hilary's away. Excellent service and great team at the Bridgewater View!

Reservation process was lovely and smooth. Rhianna was great, explained everything clearly and even stayed late so we could get everything sorted. Thank you!

Reserving a new home is a huge milestone, and Hilary at Bridgewater View (Daresbury Garden Village) made it an absolute pleasure.

From our initial inquiries all those months ago to officially reserving, she went above and beyond to make sure every single requirement we had was met with patience and care.

Fantastic service from Hilary, thank you.

Carl came to do a few jobs in the property. He was really efficient, polite, did a great job of tiling in the bathroom and refitting a utility cupboard with lots of pipework. He left everything spotless. Thanks Carl.

Thoughout the whole process all the staff from various departments, both office & onsite are pleasant, helpful, and efficient. We had lots of questions before deciding to buy and then during the process and staff were patient and understanding. We never felt under pressure to rush into any decisions.
Communication is excellent.
Also when we moved in, staff were welcoming and genuinely keen to assure us to let them know if we had any questions or issues that they needed to deal with.
A big thank you to all the staff☺️

Kirsten and the sales team at Bridgewater Gardens have been fantastic! We have been here a year now, and they have always been very friendly and helpful whenever we nip in with any questions.