Catapult Services Ltd - First Aid Training Reviews 

174
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the trainers for their exceptional knowledge, engaging teaching methods, and ability to make everyone feel welcome. People found the courses highly informative and interactive, leading to a strong sense of confidence in their newly acquired skills. The overall service and training were frequently highlighted as excellent, with many consumers appreciating the clear explanations and practical elements that made the learning process enjoyable and effective. Reviewers often expressed their intention to use the company again and highly recommended its services, noting the professional and helpful approach of the staff.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently highlighting their engaging and... See more

User experience

Clients share positive opinions on user experience, with many feeling confident and having learned valuable... See more

Service

Customers consistently note positive experiences with service, with many expressing enjoyment for courses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kirsti was so amazing she kept us engaged at all times x her knowledge and teaching methods were outstanding

Company replied

Rated 5 out of 5 stars

Kirsti was amazing! She made the whole process engaging with both the theory and the practical aspects. The second day was more theory heavy but still managed to keep in interesting. She made everyone... See more

Company replied

Rated 5 out of 5 stars

This course has been excellent I’m gonna use my knowledge and hopefully use it in the future shout out to Kirsti for being very supportive with me

Company replied

Rated 5 out of 5 stars

Kristie was Bang on the course all the way given real life examples. The information was a lot for the 2 days..I go away with a munch better knowledge of how to do a CPR.


Company details

  1. First aid station
  2. Class
  3. Emergency training school
  4. Training Centre
  5. Training school

Written by the company

We are an independent training organisation delivering the full range of first aid and health and safety training throughout Hertfordshire and London. Our trainers provide medical event cover so we practice what we teach. We are based in Chorleywood and provide training on site or from our designated training space in Chorleywood. We are available to provide medical event cover ranging from film and production sets to sporting events such as rugby cover. Please contact us to discuss your requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

174 reviews

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4.9

All reviews

(174)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kirsti was a fantastic trainer

Kirsti was a fantastic trainer, very informative and with a teaching manner that immediately made the course engaging and relaxed.

13 September 2023
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Joe,

Thank you for taking the time to write such a kind review. We are glad that you found the course engaging and were able to relax into your learning. It was a pleasure teaching you and hope to see you on one of our courses again in the near future.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

Kev and Christie have been amazing…

Kev and Christie have been amazing trainers!

13 September 2023
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Ellie,

Thank you for your positive feedback on our trainers - it was a pleasure teaching you and hope to see you on one of our courses run at the hospital again in the future.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

Kev lead a great course I recommend!

Kev was very informative, his knowledge and passion gave me great confidence and has massively minimalised the concerns I faced. I feel much more comfortable having had this course and will be looking to learn more on first aid as Kev was inspiring.

11 May 2023
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Aitch,

It was a pleasure training you. Hearing how confident you now feel and how much more inspired you are to learn more first aid is music to our ears :)

Thank you for taking the time to leave us your kind review - if we can help further in any other way, please do not hesitate to get in touch.

With very best wishes,

Catapult Services

Rated 5 out of 5 stars

The instructor was very engaging and…

The instructor was very engaging and enthusiastic throughout the whole course held at Watford family centre on the 27th March 2023 at 6:30pm. She oozed good energy and was very informative. Thank you

27 March 2023
Unprompted review
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Reply from Catapult Services Ltd - First Aid Training

Hi Aishah,

What a kind and lovely review you have posted for us - the instructor enjoyed training you and the group very much and wishes you all the very best.

Thank you for taking the time to leave us your review - we are really glad you found the course helpful and enjoyable.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

I attended a 2 hour baby first aid…

I attended a 2 hour child first aid course taught by Kirsti. One of the best trainers I have ever met - passionate about her work, very funny and I genuinely learned so much from the course and was kept engaged throughout. 10/10.

2 February 2023
Unprompted review
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Reply from Catapult Services Ltd - First Aid Training

Hi Sanjeev,

It was a pleasure training you recently - we take great pride in engaging our learners so that the learning experience is as positive as can be, so it is always great for us to read and receive feedback such as yours and learn that we are getting it right :)

Thank you for taking the time to leave us your kind review, it is very much appreciated.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

Both Trainers worked beyond and above…

Both Trainers worked beyond and above for me... so very much appreciated.

It was a great 3 days training. Special thank you for your supporting me to complete this training😊

18 January 2023
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Alison,

We are really glad you enjoyed your training and felt that we accommodated your needs well - it was a pleasure training you.

Thank you for taking the time to leave us your kind review.

With very best wishes,

Catapult Services

Rated 5 out of 5 stars

The First Aid training

The training was well organised and the way explained was such a way anyone would understand.
The trainer’s were amazing .
Thank you

13 January 2023
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Jayesh,

It was a pleasure training you this week - thank you for taking the time to leave us your positive review, it is much appreciated. We are glad that you found the course easy to follow and the trainer's engaging - this is always our aim in a bid to make the content as memorable as possible.

Wishing you all the very best,

Catapult Services

Rated 5 out of 5 stars

What a great day of training

What a great day of training! Kirsti was a joy to learn from. She kept me engaged the entire time and was able to cover a huge amount of information in a way that I could take in and remember. The setting was a great space and comfortable for the training. I would highly recommend Catapult Services and will definitely be going back to them when I need a refresher course. Thanks again.

14 November 2022
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi there,

We had a great time training you and are glad you found our training space welcoming. We look forward to training you again when it comes to your refresher course. Thank you for taking the time to leave us your kind review, it is much appreciated.

Wishing you all the very best until we get to train you again,

Catapult Services

Rated 5 out of 5 stars

Great First Aid at Work training

Great First Aid at Work training, engaging and highly knowledgable trainer - Kirsti - who had/has the ability to deliver, summarise and consolidate the material to NHS staff. Top rating.

10 November 2022
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Shanta,

It was a pleasure having the privilege of training you once again - we are glad you enjoyed the training and found it engaging.

Thank you for taking the time to leave us your review - it is much appreciated.

Wishing you all the very best - hope to see you again on another training course in the future.

Catapult Services

Rated 5 out of 5 stars

Attended a days First Aider training…

Attended a days First Aider training course, which I had been dreading and putting off for ages.
I found it very informative with lots of content and great tips by Kirsti who is clearly very experienced. She was engaging and made us all feel very relaxed and welcome.
As a business owner I have already signed my senior manager up for a course and will look into other courses that Catapult hold to see if there is anything else we can attend,

6 October 2022
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Lisa,

We know that learners can be apprehensive when attending first aid courses so we are really glad that the trainer was able to make you feel more relaxed so you could maximise your learning and find it beneficial. We are looking forward to teaching your senior manager in due course and hope to have the pleasure of teaching you again in a future course.

Thank you for taking your time to leave us your review, it is much appreciated.

Wishing you all the very best and continued success in your business.

Catapult Services

Rated 5 out of 5 stars

It was a fabulous experience from start…

It was a fabulous experience from start to end, very well taught session, help if you needed to understand anything. I would highly recommend

6 October 2022
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Danielle,

It was a pleasure teaching you and we are really glad you enjoyed the course.

Thank you for taking the time to leave us a review, it is much appreciated.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

Engaging, interactive training

Had a great first aid refresher training 2-day course with the trainer Kirsti. The training was extremely engaging and really improved my understanding of first aid theory and instigating decision making.

20 September 2022
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Caroline,

Thank you for leaving us your positive review, we appreciate it very much. It was a pleasure teaching you - we are glad the course increased your first aid understanding even further and wish you all the best for the future.

With thanks,

Catapult Services

Rated 5 out of 5 stars

First Aid Refresher

Fantastic trainer and excellent refresher course

25 July 2022
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Ms Zagradski,

It was a pleasure training you - thank you for taking the time to leave us a review, it is much appreciated.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

Highly Recommend

Kirsti was fab. I’ve previously done first aid courses where I get so overloaded with information but Kirsti is so engaging and makes first aid fun to learn. Her sense of humour hooks you in but also her knowledge and experience of all things first aid was first class. The facilities were amazing too. Would highly recommend doing any first aid course with Catapult Services.

19 July 2022
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Ruth,

Thank you for your kind feedback - it is really rewarding to hear that your first aid training experience with us as a company was more engaging and fun compared to your previous first training experiences with other companies. We always aim to train with a bit of humour where possible as students who are enjoying themselves are more likely to learn more effectively so we are glad this helped and this feedback is very much appreciated.

It was a privilege and pleasure to train you.

Wishing you all the best,

Catapult Services

Rated 5 out of 5 stars

Catapult Services First Aid Training - Review 2022

Our staff training day with Catapult Services, learning Paediatric First Aid was nothing but outstanding. Staff were incredibly friendly and engaging throughout the entirety of the course, whilst also creating a safe learning environment where we felt comfortable to ask questions.
All information was taught extremely effectively, giving us as a staff team a new found confidence when it comes to First Aid. The course setting was professional with the sessions starting and finishing on time. In conclusion we are extremely thankful for Catapult Services and the exceptional training they provided.

19 July 2022
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Mr West,

We are really glad you and your team enjoyed the training and found the experience professional - it is always helpful to receive feedback like this and it is very much appreciated. The most rewarding piece of feedback is to hear you have all grown in confidence when it comes to first aid, which is our ultimate aim.

It was a pleasure and privilege to train you all.

Sending you the warmest of wishes,

Catapult Services

Rated 5 out of 5 stars

Awesome First Aid Learning Experience

Kirsti from Catapult services was amazing! She was clear and helpful, and provided a mix of theory and practical elements. She made learning first aid super engaging and interesting, also makes you feel super welcome the minute you walk in the door! Couldn’t of had a better experience and the teaching was absolutely excellent. I feel more confident now at using my first aid if I ever should need to. Thank you so much to all who work at Catapult!!

19 July 2022
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Brianna,

Thank you very much for taking the time to leave us such a helpful and kind review. We are really glad you felt welcome, comfortable in your learning and enjoyed the training. It was a privilege and pleasure to train you.

Sending you warm wishes,

Catapult Services

Rated 5 out of 5 stars

Lovely atmosphere for training.

Lovely atmosphere for training.
The Trainer is very knowledgeable encourages questions to be asked.

18 July 2022
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Tanya,

Thanks for taking the time to leave us your review - it was a privilege and pleasure to be able to train you and your colleagues again.

Take care and hope to be able to train you again in the future.

With very best wishes,

Catapult Services

Rated 5 out of 5 stars

Brilliant training!

Have just undertaken a Paediatric First Aid Course - and was a brilliant experience! The trainer, Kirsty, was engaging and a really good teacher, and the course enabled invaluable skills to be developed and practiced - I highly recommend!!

10 July 2022
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Benjamin,

Thank you for taking the time to leave us your review, it is much appreciated. We are really glad you enjoyed the paediatric training and found the trainer engaging - it was a pleasure to train you. We wish you all the very best in Three Rivers Play Rangers.

With thanks,

Catapult Services

Rated 4 out of 5 stars

Paediatric first aid training

The instructior was really nice and super helpful. The practical things like the cpr recovery position where better and easier to remember than the theory which was quite long.

10 July 2022
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Emily,

Thanks for your review. We are glad you found the instructor helpful and nice. Practical elements of the paediatric training do tend to be easier to remember than the theory elements due to the nature of how the practical is taught versus the theory - unfortunately the theory side of the course is mandatory in order for you to be appraised of all the paediatric ailments and illnesses which you need to be able to recognise and treat successfully. Congratulations again on achieving your paediatric qualification and all the very best for the future.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

The sessions were delivered very well…

The sessions were delivered very well and I thoroughly enjoyed both of them thanks to kirstie

18 June 2022
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Siddiqa,

It was lovely to train you recently. Thank you for taking the time to leave us your positive review, it is much appreciated. Wishing you all the best in your first aid journey and your netball hobby.

With best wishes,

Catapult Services

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