Catapult Services Ltd - First Aid Training Reviews 

174
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the trainers for their exceptional knowledge, engaging teaching methods, and ability to make everyone feel welcome. People found the courses highly informative and interactive, leading to a strong sense of confidence in their newly acquired skills. The overall service and training were frequently highlighted as excellent, with many consumers appreciating the clear explanations and practical elements that made the learning process enjoyable and effective. Reviewers often expressed their intention to use the company again and highly recommended its services, noting the professional and helpful approach of the staff.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently highlighting their engaging and... See more

User experience

Clients share positive opinions on user experience, with many feeling confident and having learned valuable... See more

Service

Customers consistently note positive experiences with service, with many expressing enjoyment for courses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kirsti was so amazing she kept us engaged at all times x her knowledge and teaching methods were outstanding

Company replied

Rated 5 out of 5 stars

Kirsti was amazing! She made the whole process engaging with both the theory and the practical aspects. The second day was more theory heavy but still managed to keep in interesting. She made everyone... See more

Company replied

Rated 5 out of 5 stars

This course has been excellent I’m gonna use my knowledge and hopefully use it in the future shout out to Kirsti for being very supportive with me

Company replied

Rated 5 out of 5 stars

Kristie was Bang on the course all the way given real life examples. The information was a lot for the 2 days..I go away with a munch better knowledge of how to do a CPR.


Company details

  1. First aid station
  2. Class
  3. Emergency training school
  4. Training Centre
  5. Training school

Written by the company

We are an independent training organisation delivering the full range of first aid and health and safety training throughout Hertfordshire and London. Our trainers provide medical event cover so we practice what we teach. We are based in Chorleywood and provide training on site or from our designated training space in Chorleywood. We are available to provide medical event cover ranging from film and production sets to sporting events such as rugby cover. Please contact us to discuss your requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

174 reviews

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4.9

All reviews

(174)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is my 3rd time using Catapult services for my paediatric first aid training They are so professional yet make me feel very comfortable and I really enjoy the training .

This is my 3rd time I have used catapult services to do get my paediatric first aid training . The staff are very knowledgeable, professional but make me feel very comfortable, confident and I always enjoy the training . The whole experience is top class from the information to the comfortable venue . I can’t recommend enough . Woukd only use this company .

18 June 2022
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Ali,

Thank you for your continued custom over the years - it is always a pleasure and privilege to be able to train yourself and your staff members again and it is really comforting to know that your experience is always a positive one, from your learning to our training venue. We very much look forward to training you and your staff again in the future.

With thanks and very best wishes,

Catapult Services

Rated 5 out of 5 stars

Can't wait till my next training with Kirsti

This is the third time i have had training with this company and they have taught me something new. It's not just the same course taught three years apart. There is always new content and relevant to me in my preschool setting
The materials they give you are good quality and easily read and your able to follow them and there is also access to a learning zone with more information there
The training room is welcoming and has everything you need to be comfortable while your being taught for my 2 day course

18 June 2022
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Pauline,

It is always such a pleasure to teach you and all of your wonderful staff within your New Road Preschool. It is always good to hear that even though we have had the privilege of training you all for the third time now, that there is always something new from our teaching that is relevant for your Early Years setting and that your find our training space welcoming and comfortable. Thank you for taking the time to leave us your kind review and for your continued custom, it is much appreciated.

With thanks and very best wishes,

Catapult Services

Rated 5 out of 5 stars

The Best Trainer ever

The Best Trainer ever. She was very knowledgeable and humble. She carried out her training very swiftly and encouraged everyone as we were practising CPR.

13 June 2022
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Vishwas,

Thank you for your kind feedback and for taking the time to leave us your review, it is much appreciated. It was great to train you and we wish you all the very best with your family.

With thanks,

Catapult Services

Rated 5 out of 5 stars

Hi Kirsti

Hi Kirsti,

I would just like to say i can not thank you enough for what you have taught us. This was definitely the best first aid training I have been on. I feel you have gone above and beyond to ensure we learn the most from you.

I definitely will be recommending you to everyone. Thank you so very much.

Look forward to seeing you again for the refresher.

Kind Regards
Lisa

17 April 2022
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Lisa,

You are most welcome - it was a pleasure teaching you and your colleagues. We really appreciate the time you have taken to leave us your kind review and thank you in advance for your recommendations to others. We look forward to teaching you again in the near future.

With thanks and best wishes,

Catapult Services

Rated 5 out of 5 stars

An excellent delivery of essential 1st…

An excellent delivery of essential 1st Aid Training

11 April 2022
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Richard,

Thank you for taking the time to leave us your review. We are really glad you left happy with the teaching experience you had. It was a pleasure training both yourself and your colleagues.

With very best wishes,

Catapult Services

Rated 5 out of 5 stars

I would like to say a massive thank you…

I would like to say a massive thank you to both of you for the 3-day training course I attended last Friday, and Thursday and Friday just gone
My fiancée fainted at the weekend and even though it was an extremely scary circumstance I felt confident in my ability with everything that you have taught me
She is fine and still is now, but I knew exactly how to handle the situation and that is all thanks to you both
Thank you!!!

14 March 2022
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi John,

Thank you for taking the time to leave us your review. We are so glad to hear that your fiancée is ok and that you were able to apply the first aid skills you learnt on our course first hand with such confidence and skill. It really is great to hear :)

Sending well wishes your way.

With thanks,
Catapult Services

Rated 5 out of 5 stars

An absolutely brilliant service

An absolutely brilliant service. Very thorough, knowledgeable, professional, helpful, and friendly. The individuals that delivered the service were interactive and supportive from start to finish. A huge thumbs up.

20 December 2021
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Nitina,

Thank you for your helpful review - we are really glad you felt supported throughout your learning. It was a pleasure teaching you.

Have a great Christmas and stay safe.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

Very nicely done

Very nicely done
Very clear presented
Straight to the point

6 December 2021
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi,

Thank you for taking the time to share your review - it was a pleasure teaching you.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

Great course presented by Kirsti…

Great course presented by Kirsti peppered with real life anecdotes which brought the scenarios to life. i would absolutely recommend this to others interested in emergency first aid at work.

11 November 2021
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Isabelle,

It was a pleasure teaching you - thank you for taking the time to leave your kind and helpful review. We are glad the real life anecdotes aided your learning experience.

With very best wishes,

Catapult Services

Rated 5 out of 5 stars

an excellent basic first aid course…

This was an excellent basic first aid course provided by a perfect instructor who presented the training in an easily understood manner at a pace that suited the attendee's so thank you

21 October 2021
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Stephen,

It was a pleasure teaching you the other day and we are glad the pace of the course suited you well.

Thank you for taking the time to leave us your review, it is much appreciated.

Take care and continue to stay safe.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

I cannot recommend catapult highly…

I cannot recommend catapult highly enough! Done a 2 day course last week. Kirsti delivered the course brilliantly. She is welcoming, friendly, inclusive and really captures the attention of the room. She also has a way of making you retain the information. Loved this course and feel confident with the knowledge that I now have in first aid. Thank you Catapult.

13 September 2021
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Jeanette,

Thank you for taking the time to leave us your feedback, it is much appreciated. It was great teaching you again - it is always a pleasure and I'm really glad you feel more confident in your first aid knowledge.

Wishing you all the best - stay safe and hope to see you again for further training or at a family centre soon.

With thanks,

Kirsti

Rated 5 out of 5 stars

Fantastic Training

Fantastic Training. Very engaging and informative.

25 March 2021
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Hayley,

Thank you for taking the time to leave us your helpful review, it is much appreciated. We are glad you found the training enjoyable and helpful.

Continue to take care and stay safe,

Catapult Services

Rated 5 out of 5 stars

Very informative

Very informative, visual and hands on course. Covered every thing I needed to know about CPR, Defib, and how to administer drugs. Also found the dummy helpful for the choking procedure.

21 December 2020
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Karen,

We appreciate you taking the time to leave a positive review.

We are delighted to hear that the course covered all the aspects that you were looking for and that the first aid equipment improved your learning experience.

Stay safe during these difficult times.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

Very relaxed and friendly atmosphere…

Very relaxed and friendly atmosphere created. Highly recommend.

23 November 2020
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Rej,

Thank you for taking the time to leave us a review, it is much appreciated. We are really glad you enjoyed the course and found the positive atmosphere created conducive to your learning.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

Excellent instructor

Our instructor Kevin, was brilliant and full of knowledge and experience, he made the course flow really well. Before we knew it, we had completed the course.

18 November 2020
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi A,

Thank you for taking the time to post a positive review for us, we greatly appreciate your time in doing so.

We are pleased that you found the course enjoyable, and that our instructor was able to make the course interesting, as well as informative and relevant.

Take care during these difficult times.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

Our trainer was engaging

Our trainer was engaging, knowledgeable and made us feel at ease. He was open to questions and did not make us feel like our questions were pointless.

16 November 2020
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Amy,

Thank you for taking the time to write a positive review, it is very much appreciated.

We are pleased that you found your trainer both engaging & knowledgeable, and that there was a freedom to ask questions to enhance your understanding.

Take care during these difficult times.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

A worthwhile course

Had the parent and carer session with Kevin, he was very practical and gave clear guidance. I feel much more confident now.
Thank you

5 November 2020
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Charlotte,

I’m pleased that you benefited from the parent & carer session and now feel more confident. If we can be of further assistance, please let us know.

Thank you for taking the time to leave us your review and take care during these difficult times,

Catapult Services

Rated 5 out of 5 stars

Kevin provided an excellent refresher…

Kevin provided an excellent refresher course. As ever, he was a clear communicator and often challenged the participants, which was welcomed.

30 October 2020
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Tom,

Thank you for taking the time to write such a positive review. We are pleased that you found the refresher course beneficial and welcomed the degree of challenge to aid learning.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

Excellent first aid refresher course

Excellent first aid refresher delivered by Kev . Very relevant subject matter for the rugby coaches and excellent presentation .

29 October 2020
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Stephen,

Thank you for taking the time to post your positive review, it is much appreciated. I’m pleased that you found the refresher course beneficial and am glad that the rugby coaches could relate directly to the learning/training being delivered. Take care during these difficult times.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

A great course

A great course. Kev cuts through all of the confusion around First Aid and makes sure you understand the relevant stuff to your sport or specific requirements. I am now confident with the knowledge I have gained. Highly recommend.

23 October 2020
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Matt,

We appreciate your time in leaving us such a helpful review. We are pleased that you found the course beneficial and that Kev was able to clarify matters and tailor his responses to your specific circumstances.

With thanks,

Catapult Services

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