Catapult Services Ltd - First Aid Training Reviews 

174
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the trainers for their exceptional knowledge, engaging teaching methods, and ability to make everyone feel welcome. People found the courses highly informative and interactive, leading to a strong sense of confidence in their newly acquired skills. The overall service and training were frequently highlighted as excellent, with many consumers appreciating the clear explanations and practical elements that made the learning process enjoyable and effective. Reviewers often expressed their intention to use the company again and highly recommended its services, noting the professional and helpful approach of the staff.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently highlighting their engaging and... See more

User experience

Clients share positive opinions on user experience, with many feeling confident and having learned valuable... See more

Service

Customers consistently note positive experiences with service, with many expressing enjoyment for courses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kirsti was so amazing she kept us engaged at all times x her knowledge and teaching methods were outstanding

Company replied

Rated 5 out of 5 stars

Kirsti was amazing! She made the whole process engaging with both the theory and the practical aspects. The second day was more theory heavy but still managed to keep in interesting. She made everyone... See more

Company replied

Rated 5 out of 5 stars

This course has been excellent I’m gonna use my knowledge and hopefully use it in the future shout out to Kirsti for being very supportive with me

Company replied

Rated 5 out of 5 stars

Kristie was Bang on the course all the way given real life examples. The information was a lot for the 2 days..I go away with a munch better knowledge of how to do a CPR.


Company details

  1. First aid station
  2. Class
  3. Emergency training school
  4. Training Centre
  5. Training school

Written by the company

We are an independent training organisation delivering the full range of first aid and health and safety training throughout Hertfordshire and London. Our trainers provide medical event cover so we practice what we teach. We are based in Chorleywood and provide training on site or from our designated training space in Chorleywood. We are available to provide medical event cover ranging from film and production sets to sporting events such as rugby cover. Please contact us to discuss your requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

174 reviews

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4.9

All reviews

(174)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kev was excellent

Kev was excellent, very knowledgeable and great delivery and tailored it well to our surroundings

21 October 2020
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Alistair,

Thank you for taking the time to post a positive review, it is such appreciated. We are pleased that you found the training beneficial, and that you appreciated Kev being able to tailor the learning to your particular circumstances.

Best wishes and stay safe,

Catapult Services

Rated 5 out of 5 stars

Informative & Professional

I found the training incredibly informative and it covered all the areas I had hoped. The fact it was delivered by a trained paramedic reassured me the techniques were current and made me more confident in using them myself. The PPE used and social distancing measures implemented meant I felt safe throughout the duration of the course. Highly recommend.

8 October 2020
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Vikki,

We are really glad you found the course helpful and felt safe throughout during these COVID-19 times. Thank you for taking the time to leave us this helpful review.

Take care and stay safe,

Catapult Services

Rated 5 out of 5 stars

A fantastic day of training

A fantastic day of training. Trainers Kirstie and Kevern were fantastic, they made the day so interesting and interactive. They gave valuable information about the “why” we do certain aspects of first aid. Thank you!

12 February 2020
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Sarah,

Thank you for your positive review - we are really glad you enjoyed the training. It was a pleasure teaching you.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

VERY HELPFUL SESSION

It was extremely informative but not threatening. Our instructor was excellent and answered questions eagerly. The evening was peppered with fun but that did not detract from the learning experience. Thank you.

28 January 2020
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Anne,

We appreciate you making time to leave us your helpful and positive review. We are glad you found the session useful but also had fun - we strive to make sure our courses are not dull so our learners can take as much out of our sessions as possible :)

With best wishes,

Catapult Services

Rated 5 out of 5 stars

Excellent course

Excellent course. Lots packed in. Perhaps the leaders spoke a little too fast at times so I didn't catch every word - but there were time constraints!

24 January 2020
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Susie,

Thanks for your feedback, much appreciated - we are always looking at ways we can improve our learners' experience so we will definitely take this on board.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

Best First Aid Training I have…

Best First Aid Training I have attended. Keverne and Kirsti covered everything in great detail and made the training interesting and fun. Thank you!

13 January 2020
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Alison,

We really appreciate you leaving us such a nice review - we are glad you found the training useful and fun. We really enjoyed teaching you.

With thanks and best wishes,

Catapult Services

Rated 5 out of 5 stars

Excellent Personable First aid Training

I really gained so much from the personable style to the level of clear communication when undertaking this First Aid training. I felt that the trainers were very approachable and friendly. They made it very applicable to real life scenarios and tailored it well to my work place and occupation and the situations we are likely to come across here. Thank you so much it was really engaging and excellently delivered.

9 January 2020
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Catherine,

Thank you so much for taking the time to leave us such a positive and helpful review. We are really glad you found the first aid training useful and tailored to your workplace. It was a pleasure teaching you.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

A excellent course providing the…

A excellent course providing the Information and skills I could need. Kev made the course easy to understand bit still providing all the information:) I would highly recommend this to anyone needing/wanting to do a first aid course.

23 November 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Hayley,

Really appreciate you writing such a kind and helpful review. We are also glad you found the course easy to follow and engaging.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

very well explained and demonstrated

very well explained and demonstrated.
very reassuring for a gran about to look after my granddaughter on a regular basis.
Kev was a very good teacher/ instructor

20 November 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Betty,

Thank you for leaving us such a helpful review. It is great to see grandparents on our courses and we are glad the course has given you some extra confidence when looking after your precious granddaughter :)

With best wishes,

Catapult Services

Rated 5 out of 5 stars

Clear and informative

Clear and informative, friendly and knowledgeable trainer.
One of the best first aid courses I have done.

8 November 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Fiona,

Thank you for your great review - congratulations on your qualification once again. It was a pleasure teaching you and we are glad you enjoyed the course.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

An excellent course covering the basic…

An excellent course covering the basic essential first aid skills for babies and children. A really well structured couple of hours with just the right amount of information to leave you feeling very well informed but not overwhelmed. Really worth doing!

12 August 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Alexandra,

Thank you for your kind and helpful review, much appreciated. We are really glad you enjoyed and found the course helpful.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

The course was very good and a great…

The course was very good and a great experience.
A great atmosphere and friendly.

25 June 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Thanks very much for your review Tanya - we are really glad you enjoyed the course.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

Excellent course for parents. 5 stars!

Me and my partner just attended the first aid for babies and kids course and we honestly couldn’t have been more happier with it. The trainer explained everything in a very easy to understand manner and kept it simple so you’re more likely to remember what to do. It really was priceless what we learned over 2 hours and we feel so confident if we had to perform CPR or know what to do if someone is choking. We would have happily paid more for what we have just learnt. Thank you!

10 June 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Nish,

Thank you very much for taking the time to leave such a helpful and positive review, it is much appreciated. We are very glad you and your partner gained the skills and confidence to deal with emergency first aid scenarios as a result, although we hope you both will never be involved in one of those!

With very best wishes,

Catapult Services

Rated 5 out of 5 stars

Excellent training

Excellent training. Informative but not boring. Well paced and interactive.

18 April 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Katie,

Thank you for the positive review, much appreciated. We are really glad you enjoyed the training and we were able to hold your interest.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

Excellent

Excellent, informative antenatal first aid session with Kev, highly recommended for first time parents, also beneficial to anyone who cares for babies/young children.

17 April 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Kevin,

We really appreciate you taking the time to leave us such a helpful review and recommending us.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

Antenatal first aid

Antenatal first aid - really helpful and informative, great trainer, thank you very much!

16 April 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Katie,

Thanks for your kind and helpful review.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

Excellent anti-natal first aid course

Excellent anti-natal first aid course. Left feeling I would have the confidence to attempt first aid that I didn't have before.

16 April 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Paul,

We are really glad you have gained more confidence in first aid since attending our course. Thanks for your helpful review.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

Good all-round training.

Good all-round training.
Always good to refresh.
Good level of home work and practise.

15 April 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Julia,

We are glad you found the course helpful in refreshing your first aid skills and found the balance between home work and practice right. Thanks for taking the time to leave us your positive review.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

Fantastic and funny refresher course on…

Fantastic and funny refresher course on Basic First Aid

4 April 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Sara,

Thanks for leaving us your positive review.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

An excellent introduction to first aid

An excellent introduction to first aid for children and babies. Not massively in depth but gives you an excellent overview on how to deal with the main problems which could occur with your child/baby! Can't recommend attending this enough, even if it's to refresh previous knowledge or just to help put your mind at rest! Excellent course.

1 April 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Andrew,

Thank you for taking the time to leave us such a helpful and positive review, it is much appreciated. We’d love to welcome you onto one of our longer Paediatric courses where we would cover a lot more detail than in the 2 hour course you attended - very happy to talk you through the options if you’d like to contact us for more info.

With best wishes,

Catapult Services

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