Cayman Auto Services Reviews 

517
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic from the first contact through to paying the bill. Friendly, respectful, polite and most of all know their stuff. Diagnostic’s first, followed by a breakdown of what is needed and costs.... See more

Company replied

Rated 5 out of 5 stars

I live over in Jersey channel island and it’s hard to find people with roof experience, so I googled and came up with these guys on the mainland UK,and I’m so glad I did as they have completely ende... See more

Company replied

Rated 5 out of 5 stars

I had problems with My BMW Z4 metal folding roof not operating and getting stuck partly open. I live in north Kent and found out about Cayman autos in Redhill on Z4 websites, and booked my car in f... See more

Company replied

Rated 5 out of 5 stars

Brilliant all round! We live in Devon and couldn’t find anyone to fix roof problem on my c200in the county except a Mercedes main dealer at three times the cost charged by Cayman! Courteous, thorough... See more

Company replied

Company details

  1. Vehicle repair shop

Written by the company

We are the experts in mechanical hood repairs and Cayman Autos is one of a kind in the UK. We will find the most cost-effective and practical solution to the mechanical roof repair on your convertible hood or Panoramic sunroof. We also specialise with water ingress issues. If water is a problem with your convertible roof or sunroof, we will locate the point of entry and carry out repairs to resolve. We have a huge customer base from all over the country and further. We are happy to discuss and suggest options available to you if you are not local to Redhill. Please call to discuss.


Contact info

4.9

Excellent

TrustScore 5 out of 5

517 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(517)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

No more leaks in my Eos

From the first contact made, I felt confident to drive from Essex to Surrey. Upon arrival I was warmly greeted. The technician was very knowledgable and he demonstrated his many years experience by completing a fantastic job to my VW Eos. No more leaks.

4 March 2020
Unprompted review
Cayman Auto Services logo

Reply from Cayman Auto Services

Thank you for taking the time to leave your review - roll on summer!!

Rated 5 out of 5 stars

Fixed my Audi A5 cabriolet with zero hassle.

I’ve got a 10 plate Audi A5 cabriolet. It had a massive leak where the soft top roof had become detached from the rear windscreen and had a load of water inside the car. I’d been to one garage who quoted more than £3000 to replace the roof. Cayman fixed it, dried out the car and they were also very patient when it took me ages to pick it up. Price was pretty reasonable too for the amount of work. Very impressed and would have no hesitation in recommending them.

4 March 2020
Unprompted review
Cayman Auto Services logo

Reply from Cayman Auto Services

Lovely to meet you - thank you for taking the time to leave your review

Rated 5 out of 5 stars

Highly professional bunch

Highly professional bunch, trustworthy and honest. Extremely knowledgeable roof specialists.

4 March 2020
Unprompted review
Cayman Auto Services logo

Reply from Cayman Auto Services

Thank you Adam for leaving your review!

Rated 5 out of 5 stars

Great service, as always!

Great friendly service and very knowledgeable. For anything roof related, I would not take my car anywhere else.

4 March 2020
Unprompted review
Cayman Auto Services logo

Reply from Cayman Auto Services

Thank you so much for leaving a review!

Rated 5 out of 5 stars

Superb service

Fixed my VW Eos in a morning as promised and for the price quoted.
No easy task as my insurance company had written the car off.
Fabulous, friendly service. Highly recommended.

4 March 2020
Unprompted review
Cayman Auto Services logo

Reply from Cayman Auto Services

Hi Bea - thank you for your reviews !

Rated 5 out of 5 stars

VW Eos

staff very polite work and advice from technicians very professional our VW Eos is now working better than it has it has ever done before

27 February 2020
Unprompted review
Cayman Auto Services logo

Reply from Cayman Auto Services

Thank you Norman for your kind review!

Rated 5 out of 5 stars

These guys are truly amazing and a…

These guys are truly amazing and a credit to the motor industry world. I initially took my car somewhere local just because of distance to travel but I urge everyone else out there not to make the same mistake as it's way worth travelling. My car went into a local garage and came back out to me after four days still with the same fault and a bill of £600 with them asking for a further £2000 to repair the fault.

I lost faith in that garage took it to Cayman autos and left the same day within 4 hours in fact with the roof fully working and functioning at a quarter of the price quoted by the other workshop.

Andy and the team are exceptional, the office staff were great and Andy himself really took the time to fully explain the faults and everything they have done.

Honest, genuine and an expert in their field which is rare these days. Thank you guys again.

26 February 2020
Unprompted review
Cayman Auto Services logo

Reply from Cayman Auto Services

Thank you Amar for your fab review!

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, gave me a full round down of what needed to be done without any pressure. They have made a great job and showed me what they did.

22 February 2020
Unprompted review
Cayman Auto Services logo

Reply from Cayman Auto Services

Thank you for your kind review!

Rated 5 out of 5 stars

Excellent customer service and all was…

Excellent customer service and all was explained about what was recommended as well as what they did. This will definitely be my go to convertible specialists even though they are far from where I live.

21 February 2020
Unprompted review
Cayman Auto Services logo

Reply from Cayman Auto Services

Thank you Marie for the great review!

Rated 5 out of 5 stars

Excellent service

Excellent service. Well worth driving from Nottingham.

21 February 2020
Unprompted review
Cayman Auto Services logo

Reply from Cayman Auto Services

Thank you Jack for the wonderful review!

Rated 5 out of 5 stars

Cayman's Karol to the rescue.

After three technicians and eight months later my BMW convertible roof was not working. After six hours later it was fixed. Karol an extremely helpful technician showed me the parts that went wrong and their located place. It hard been a difficult diagnosis due to previous incompetent technicians but Karol had the knowledge to find the fault and once found took little time to fix it. A high standard of workmanship probably the best in the UK, at a price you are willing to pay due to the frustration of others wasting your time.

20 February 2020
Unprompted review
Cayman Auto Services logo

Reply from Cayman Auto Services

Thank you Akram for the review - it is so nice to receive such a personalised recommendation

Rated 5 out of 5 stars

The service was absolutely amazing…

The service was absolutely amazing initially I was told that the earliest I could be seen was March due to schedules of work and my commitments, but Nicky said she would advise me of any slots that came available and she did. On the same day 👍 everybody was very attentive whilst I was there and nothing was to much trouble. The engineer also took the time to explain exactly what had been done and Sophie gave me a comprehensive break down of costs involved, couldn't ask for a better service. Amazing and will certainly recommend you.

19 February 2020
Unprompted review
Cayman Auto Services logo

Reply from Cayman Auto Services

Great to meet you - thank you for the fantastic review

Rated 5 out of 5 stars

Very impressed with knowledge and…

Very impressed with knowledge and professionalism. I really believe that they've fixed the leaks on my Eos. They even found a serious leak I never knew I had.

19 February 2020
Unprompted review
Cayman Auto Services logo

Reply from Cayman Auto Services

Thank you Adrian for taking the time to leave your review

Rated 5 out of 5 stars

Outstanding

Outstanding. Professional yet friendly, organised, punctual and trust inspiring. Great job.

18 February 2020
Unprompted review
Cayman Auto Services logo

Reply from Cayman Auto Services

Thank you Mr Blakeman for leaving a fabulous review!

Rated 5 out of 5 stars

Was feeling desperate that my Audi TT…

Was feeling desperate that my Audi TT was at the end of its life due to the soft top letting in water. This company gave me back a brand new car !
I could not recommend them highly enough

17 February 2020
Unprompted review
Cayman Auto Services logo

Reply from Cayman Auto Services

Great to meet you - thank you for leaving your review

Rated 5 out of 5 stars

saved me a fortune

saved me a fortune, garage told me i needed new motor for convertible roof, went to cayman who done a diagnostic test and found it to be boot sensors, saved me best part of £1500, very good company and done repair while i waited

17 February 2020
Unprompted review
Cayman Auto Services logo

Reply from Cayman Auto Services

Enjoy your roof - thank you for leaving your review

Rated 5 out of 5 stars

Very friendly

Very friendly, professional, helpful and cheerful

17 February 2020
Unprompted review
Cayman Auto Services logo

Reply from Cayman Auto Services

Thank you for the review - great to meet you

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