Gik relativt hurtigt, brokker mig ikke! :) var dog en liile fejl på hjemmesiden under Xiaomi 14, Der står skrevet under kamera & Video!"30-960 fps" men den kan optage optil "1920 fps" en lille po... See more
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See what reviewers are saying
Jeg fik en rigtig god service af Phillip som hjalp mig med at gennemgå mine abonnementer (mobil og internet) så det kom til at passe til mit behov. Tusind tak for fantastisk service : )
Company replied
Not sure what is happening but telephone numbers that call me often, e.g. family members, come through. Phone numbers that are unknown to me, like the bank or hospital, almost never ring. I have taken... See more
Company replied
I was recently approached by a young support representative who made a great offer. She was incredibly professional, kind, and even offered to switch from Danish to English to better assist me. I felt... See more
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Company details
About CBB Mobil
Written by the company
Har du spørgsmål eller måske brug for en generel vejledning til et af dine produkter, vil vi gerne hjælpe dig med at løse problemet
Danmarks stærkeste netværk
Hos os får du Danmarks stærkeste netværk. Vi bruger Telenor og Telias netværk, der dækker 99 ud af 100 danskere. Vi tilbyder desuden 4G, så du kommer markant hurtigere på nettet med din smartphone.
Se vores mest populære produktkategorier og mobiltelefoner her.
Produktkategorier
Mobiltelefoner
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Written by the company
Contact info
4.5
Excellent
66K reviews
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Reply from CBB Mobil
Og sådanner skal det altså bare være, Steffen 🤩💛
Let og nemt, dejligt og bekvemt, vi er sikre på vi ej vil blive glemt🤩
Tusind tak for de flotte stjerner!✨
Små hilsner
Mathias, CBB 💛
Reply from CBB Mobil
Selvfølgelig, Sarita💛✨
Tusind tak fordi du rakte ud - bliv endelig ved med det, når det brænder på🔥
Ha' en dejlig weekend.
CBBedste hilsner,
Camilla
I find every time i talk to a CBB…
I find every time i talk to a CBB staff, they are kind and helpful. Thank you.
15 July 2025
Reply from CBB Mobil
Thank you for the very kind words, Shirley!
They mean a lot to us 💛
Have a nice evening.
Kind regards,
Anne, CBB
A very pleasant conversation with the customer support
A very pleasant, patient and informative conversation with the customer support for buying a new ESIM, which I eventually purchased. The ESIM activation was quickly and easy and I've been able to use the service worry-free.
10 July 2025
Reply from CBB Mobil
Yay, James 🤩🙌
This makes me so happy 💛
You are so right! eSIM is pure magic, when you need to get going on that connection 💥
I cannot wait to share your stars, and great feedback, with the rest of my colleagues 🥰👌
Have a great summer - and never hesitate to reach out, if you have any questions 📱
CBBest regards,
Linda
Reply from CBB Mobil
Actually there's a really good reason for that, Ashesh ☝️😉
The router is sent by packaged post, and the SIMcard is sent separately in letter post 📦
So! It should arrive soon, but feel free to reach out to us on 50 50 50 50, if it's been more than 5 working days 📱
We will gladly help 🤝😊
CBBest regards,
Linda
Hi Trustpilot,
Hi Trustpilot,
Yesterday I ordered a new phone for my father and typed his phone number into cbb and clicked on a 3 month credit and in the end my account was leeched with an overpayment of 149kr and he has an overpayment of 119kr per month. I wrote to them I think CBB/Telenor in both Copenhagen and Aalborg and they told me that they could not correct the mistake that was made on their website.
14 July 2025
Unprompted review
Reply from CBB Mobil
Hi Miro 😊
I know, that my colleagues have answered you thoroughly (and many times) on this matter, several times, so I must refer to their e-mails.
You are welcome to contact our complaint department again, if you need more information 📧
Linda, CBB
I'm just happy with cbb services and…
I'm just happy with cbb services and discounts always cbb gives the customers
30 June 2025
Reply from CBB Mobil
I'm so happy for your kind words, Leah🥹
It's also wonderful to read that you're satisfied with our campaigns and discounts😍👏
Have a nice weekend!
Eva, CBB
Bad services
Bad services, bad prices and bad staff…
This is my conclusion after being their customer for over 7 years…
If details are needed: everything started with a call from them offering me “better” abonament… after the call I ended up with worse abonament…
Also they stated that their 5g routers would get speed around 300mbps…
Best I’ve seen within a week was 70mbps download and 1mbps upload… 🥹 not even close to their statements…
Then in order to cancel the abonaments… oh that was fun… I needed to call them like 3-4 times in order to get everything in order…
I moved to another provider and now I am much happier with what I get for what I pay…
19 November 2024
Reply from CBB Mobil
Man, it's never great to hear that this is where we part ways, Darius 😕
The expected cell service and mbit possible will always be a theoretical measure due to various variables affecting the signal from the cell tower to the unit.
With that said, we are always willing to find and test measures to improve the mbit you receive, in order to get the best possible experience with our products at your address.
In order to do that, we need to talk to you, and I hope you have and all measures have been tested.
But we absolutely can agree on having the best possible experience at your address according to the cell towers in your areas, and if you get that with another provider, I can only wish you the best with them 💛
Thanks for the feedback. Have a good day 🌞
Julie, CBB
I suggest 2 things to improve your…
I suggest 2 things to improve your sales service for people that are trying to become your customer for the 1st time, as me:
1) be explicit if the mobile subscription offers include or not the EU / international package. You mention different terms in different sections of your website and we end up by not being sure of what we are buying (by the way, I hope I bought what I do wanted to buy);
2) You don't accept non-Danish numbers at the moment of purchasing a Danish number with you! It does make much sense to me. If I want a Danish number for the 1st time, how come can I provide a Danish number? You don't accept international numbers when someone is making a purchase.
Apart from that, the rest of the purchase was easy to be done. I hope anyway that your client service center give me a call so I can be reassured I bought what I wanted to buy. I left my phone on your chat service.
21 June 2025
Reply from CBB Mobil
Thanks a ton for sharing your thoughts - it's super helpful to hear what things look like from a fresh pair of eyes👀
We hear you on the EU/international info - it's definitely something we’ll take a closer look at. Clarity is key, especially when you're trying to figure out if your mobile plan will follow you on holiday 😎✈️
And yes, that bit about needing a Danish number to get... a Danish number. We get how that sounds a little like a chicken-and-egg situation 🐣📱
We're really glad the rest of the process went smoothly, and fingers crossed you’ll hear from our team soon to make sure everything is just the way you want it🙌
Thanks again for the feedback - and welcome aboard💛
Camilla, CBB
Reply from CBB Mobil
Perfekt service siger du? Din søde anmeldelse får et smil frem over hele femøren✨
Tusind tak for rosen, Mehran. Vi gør alt for, at det føles nemt, hurtigt og rart at være kunde hos os💛
Ha' en dejlig weekend.
Små hilsner,
Camilla, CBB
Reply from CBB Mobil
YES YES YES! 🤠
I love most experiences but some are better than others, and those experiences really matters for me!
Therefore I'm happy that you've had such a good experience at us!
Hopefully you know where we are in the future so that 4 ⭐-s can become 5 ⭐-s
Have a great day! 💛🎉
Mathias, CBB
Reply from CBB Mobil
I'm really happy to read that💛👏
Thank you so much for the sweet words!
Have a lovely evening😍🤞
Eva, CBB
Gik relativt hurtigt
Gik relativt hurtigt, brokker mig ikke! :)
var dog en liile fejl på hjemmesiden under Xiaomi 14, Der står skrevet under kamera & Video!"30-960 fps" men den kan optage optil "1920 fps" en lille posetiv fejl :)
CBB: Caliente's Beautiful Bodies
2 June 2025
Reply from CBB Mobil
Årh, det er altså godt at høre du havde en god oplevelse, Alexander! 🤗 Og altid dejligt med positive overraskelser!
Tusind tak for lige at hoppe ind og anmelde os her på Trustpilot🙏
Rigtig go' weekend!
Små gule hilsner
Aksel, CBB
Fantastic
Great price, great service. I have used both mobile subscriptions and 5g WiFi internet services. Both work perfectly fine.
1 June 2025
Reply from CBB Mobil
Yay! That is great to hear, Ginny 🤩👏
Thank you for taking the time to give us a review on Trustpilot ⭐
It simply means the world to us, when you share your feedback 💛
Have a great weekend ☀️
CBBest regards,
Linda
Reply from CBB Mobil
Thanks a lot for the lovely review, Jan 🤩
I hope you have a great weekend!
CBBest wishes
Aksel, CBB
Reply from CBB Mobil
Hey there! 👋 We're sorry to hear that your experience didn’t quite take off. If you're up for it, we’d really appreciate it if you shared a bit more about what happened – or didn’t happen – so we can improve 🚀💬
We’re all ears and ready to help if you give us the chance!
Wishing you a great day ahead! 🌞😊
Kind regards,
Rosa
the most terrible service that…
the most terrible service that constantly tries to pull money from you for services not provided, charging fines, justifying this with instructions on the site, which does not say anything specific. I do not advise contacting them if you do not want to find yourself in a sudden fine.
31 May 2025
Unprompted review
Reply from CBB Mobil
Hi there,
We’re really sorry to hear about your experience – that’s definitely not the kind of service we want to provide 😞 We understand how frustrating unexpected charges can be, and we take your feedback very seriously.
If there’s something specific you’re unsure about or feel hasn’t been handled correctly, we’d really like to take a closer look and help clarify everything. Please don’t hesitate to give us a call – we’re here to assist and want to make sure you get the support you need 💛
Wishing you a good day!
Kindest regards,
Rosa
trash
I just transferred my service to CBB a few days ago and I've been attacked with telemarketing calls, texts as if my uncle lives in India and he's just trying to check-in and ask for some blockchain money.
I've NEVER had this problem on my other network and I've had my phone number for over 10 years. WOW so did you sell my personal-information or do you just not have a secure enough infrastructure??
27 May 2025
Unprompted review
Reply from CBB Mobil
Hi Kelly 😊
I am sorry, if you find CBB to be trash. I am also sorry that you are experiencing spam calls. Those are never a nice thing to get 🤔
However! I can guarantee, that nobody is selling any informations here, and we have a very safe security in our systems. These spam calls are not due to us. Scammers try everything, and the try everywhere. Sadly, nobody is safe from this happening, since they call all kind of digits - without having any of your personal informations, but that's what they are trying to get.
Please reach out to us on 4 x 50, if we can assist you in any way 💛
CBBest regards,
Linda
Reply from CBB Mobil
Yes, Yes Yes! Muhammad 🤩
I think we are the perfect match made in heaven!💛
Have a great day!
Mathias, CBB
Reply from CBB Mobil
Yaaas 🙌 Thank you for the kind words – you’re awesome!
We’re doing a little happy dance over here 💃🕺 and sending good vibes your way – always here if you need us again!
Hope your evening is as great as your review 🌟
Kindest regards,
Rosa
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