CBB Mobil Reviews 65,873

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Gik relativt hurtigt, brokker mig ikke! :) var dog en liile fejl på hjemmesiden under Xiaomi 14, Der står skrevet under kamera & Video!"30-960 fps" men den kan optage optil "1920 fps" en lille po... See more

Company replied

Rated 5 out of 5 stars

Jeg fik en rigtig god service af Phillip som hjalp mig med at gennemgå mine abonnementer (mobil og internet) så det kom til at passe til mit behov. Tusind tak for fantastisk service : )

Company replied

Rated 3 out of 5 stars

Not sure what is happening but telephone numbers that call me often, e.g. family members, come through. Phone numbers that are unknown to me, like the bank or hospital, almost never ring. I have taken... See more

Company replied

Rated 5 out of 5 stars

I was recently approached by a young support representative who made a great offer. She was incredibly professional, kind, and even offered to switch from Danish to English to better assist me. I felt... See more

Company replied

Company details

  1. Mobile network operator
  2. Internet provider

About CBB Mobil

Written by the company

Har du spørgsmål eller måske brug for en generel vejledning til et af dine produkter, vil vi gerne hjælpe dig med at løse problemet
  1. Find svar på dine spørgsmål på
    Hjælp
  2. Kontakt vores kundeservice
    cbbmobil

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Danmarks stærkeste netværk

Hos os får du Danmarks stærkeste netværk. Vi bruger Telenor og Telias netværk, der dækker 99 ud af 100 danskere. Vi tilbyder desuden 4G, så du kommer markant hurtigere på nettet med din smartphone.

Se vores mest populære produktkategorier og mobiltelefoner her.

Produktkategorier

Mobiltelefoner

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Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

66K reviews

5-star
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1-star

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Rated 5 out of 5 stars

Good customer care

Good customer care. Quick service. All is best.

16 January 2025
CBB Mobil logo

Reply from CBB Mobil

Woow Dilru. What a fantastic review.

All in on stars og great words.
I like it 💛

Thank you, and have a great day.
Cecilie, CBB

Rated 5 out of 5 stars

Super service and hurtig backup.

20 January 2025
Unprompted review
CBB Mobil logo

Reply from CBB Mobil

Juhuuu 🥳 Frem med fyrværkeri og den helt store champagne 🥂
Fuldt hus på stjerner og skøn ros - dét er værd at fejre.

Tusind tak for det Pang
Må du få verdens bedste dag 💛

Cecilie, CBB

Rated 3 out of 5 stars

Not much good

hello You wrote on your site that your internet will be activated one day after purchase, but today we only received the wireless router, and we still have to wait for the SIM card.

10 January 2025
CBB Mobil logo

Reply from CBB Mobil

Hello Saeid 😊

There is a reason for this. Let me tell you: The SIMcard arrives by post, separately, and it takes a couple og days extra.

It will arrive soon, do not worry 😊🤝

Do not hesitate to call us, if you have any questions 📱

CBBest regards,
Linda

Rated 2 out of 5 stars
CBB Mobil logo

Reply from CBB Mobil

t’s totally okay if the prices don’t meet your needs. If you need us to find another subscription for you, I would be more than happy to assist💛

You can contact me at trustpilot@cbb.dk – I look forward to hearing from you✨

Thank you so much for your feedback, and have a wonderful weekend!

Kind regards,
Camilla, CBB

Rated 5 out of 5 stars

Great pricing

The process was straightforward and all worked well, pricing is great compared to the rest.

One thing that I noticed is for someone new moving to Denmark, i had to put in a Danish phone number in order to go through the process, so I had to use someone else's number as I didn't have one, this process could be tweaked slightly to accommodate people who have just moved over here.

7 January 2025
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Reply from CBB Mobil

Wauw Chit 🤩 I'm glad to hear, that you experienced a process that was straightforward, along with some great prices 👌

Thank you very much for the lovely review and great feedback! I hope you'll be satisfied with your subscription🙏

Have a great weekend!

Kindest regards
Aksel, CBB

Rated 1 out of 5 stars

Bad experience

My 30 gb eu data didn’t work today while I was in malmö Sweden. I called CBB mobil representative he also couldn’t solve the problem. Bad experience

5 January 2025
CBB Mobil logo

Reply from CBB Mobil

I fully understand your situation, and I sincerely apologize for the experience you’ve had😕

Unfortunately, we cannot look into errors at foreign masts. We can only guide you and ensure that roaming is enabled on your phone and that your settings are correctly configured. It seems that our guidance did not meet your expectations – and I am truly sorry for that.

I will take your feedback with me and wish you a wonderful day💛

Kind regards,
Camilla, CBB

Rated 1 out of 5 stars

worst company for sim cards.

i bought a esim card and it gave me a qr code but it was only a website that doesnt even exist! i dont trust cbb, im going back to labara

23 December 2024
CBB Mobil logo

Reply from CBB Mobil

I'm so sorry for the trouble with your new esim😕 I would like to find out what I can do for you.

Please send me an email to trustpilot@cbb.dk💛 and I will take a look at your account.

Have a great weekend.

Kind regards,
Camilla, CBB

Rated 5 out of 5 stars

God information.

2 January 2025
CBB Mobil logo

Reply from CBB Mobil

Tusind tak, Subagini💛

Det betyder meget, at du har lyst til at gøre min dag bedre med et spil 5 på stjerne-stribe✨

Jeg ønsker dig verdens bedste weekend🎀

Små søde hilsner,
Camilla, CBB

Rated 5 out of 5 stars

Cbb has best internet and Mobil service…

Cbb has best internet and Mobil service in Denmark. Quality and price are best and better than other brands.
The CBB team are helpful, friendly and they have respect to customers. I wish they open physically shop in Aalborg

19 December 2024
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Reply from CBB Mobil

Yay, Baxter 🤩👏

This is such a great review 📱

Thank you so much for sharing this with us! 5 stars is amazing with such great words attached 💛

I wrote down your wish for our CBB Santa 😉🤞

Have the CBBest day ⭐

Kind regards,
Linda

Rated 5 out of 5 stars

Easy to use, good speed

Easy to order and install, speed of Internet is really good

28 November 2024
CBB Mobil logo

Reply from CBB Mobil

Yay! That's great to hear, Andrii 😍👏

I hope you are enjoying streaming great movies and surfing around the world wide web 🎥

Happy new year 💥

CBBest regards,
Linda

Rated 5 out of 5 stars

Fri tale fri data

Meget for det

9 December 2024
Unprompted review
CBB Mobil logo

Reply from CBB Mobil

Dejligt at du er tilfreds🤩

Jeg håber, at glæden varer ved og at du får en virkelig god aften✨

Tusind tak for din anmeldelse!

Små hilsner,
Camilla, CBB

Rated 5 out of 5 stars

Good service

29 December 2024
CBB Mobil logo

Reply from CBB Mobil

Thank you, Abo! It means a lot to us 💛

Happy new year's 🌟

Best regards,
Anne, CBB

Rated 5 out of 5 stars

Nice billig mobiltelefon for 1200…

Nice billig mobiltelefon for 1200 Xiaomi note 13 pro plus super god og billig telefon service,♥️🙏♥️ tak CBB 😊🙃😊

13 December 2024
Unprompted review
CBB Mobil logo

Reply from CBB Mobil

De små gule priser elsker at forkæle jer! Så lækkert at du lige slog til der 🤩 God fornøjelse med den nye telefon 📱

Små gule hilsner,
Rosa

Rated 5 out of 5 stars

Ccb is the best

24 September 2024
Unprompted review
CBB Mobil logo

Reply from CBB Mobil

You are the best, Majid! Thanks for the review 🌟

Merry christmas 🎄

Kind regards,
Rosa

Rated 5 out of 5 stars

why CBB

Best Price
Easy to register
High speed access
easy peasy

23 December 2024
CBB Mobil logo

Reply from CBB Mobil

Thanks for the awesome review! 🤩

Best customers
Super easy to help
Always appreciated
easy peasy 😉

Cheers,
Rosa

Rated 5 out of 5 stars

Good network

Good network

20 December 2024
CBB Mobil logo

Reply from CBB Mobil

And a really good review here 🤩

Thanks a lot, for the shining stars and a wonderful review🙏

Kindest regards
Aksel, CBB

Rated 5 out of 5 stars

I START ONLY TODAY WITH

I START ONLY TODAY WITH
CBB.UNTIL NOW IT IS OK,AND FAST

11 December 2024
CBB Mobil logo

Reply from CBB Mobil

Zooom zooom zooooooom ⚡ What an amazing CBB-racing review 🏎

I'm a so excited to welcome you to our yellow pit, where you can always call us, if you need any help 💛

Please don't hesitate to do so 🙏

Thank you for your time, Eva 🤝 Have a marvelous day 😃

Julie, CBB

Rated 5 out of 5 stars

A truly peerless Help Desk

Although they were dealing with a somewhat confused elderly customer in an attempt to resolve a WIFI access problem that was beyond their control, the CBB help desk displayed great tact, persistence and patience in trying to resolve the problem. Furthermore, they reacted with genuine pleasure when – after several fruitless conversations with me – I informed them that I had managed reconnect with WIFI myself.

4 December 2024
CBB Mobil logo

Reply from CBB Mobil

I have to say, Graham 😍 I am thrilled to receive such a starry, heartfelt, and wonderful review, telling me all is worked out with your wifi connection 👌🥰

'Cause we do care, and I am so happy you felt that too 💛

Thank you so much for your time, your feedback, and your kind words. And please give us a call, whenever you need to 🙏

Have an amazing day!

Julie, CBB

Rated 5 out of 5 stars

Friendly and effective provider.

Friendly and effective provider.

5 December 2024
CBB Mobil logo

Reply from CBB Mobil

Aaw, it absolutely makes me very proud to receive this amazing review 😃

If you ever need anything, don't hesitate to reach out 📞 We're here to help!

Thank you so very much for your time to share your experience with us, Andrea 🙏

Have a great day 💛

Julie, CBB

Rated 5 out of 5 stars

Alt perfekt

5 December 2024
CBB Mobil logo

Reply from CBB Mobil

Adrian, du får altså lige en virtuelt klør fem! ✋ Tusind tak for din skønne anmeldelse 🙏💛

Du ønskes en rigitg dejlig aften! 💛

Mange små gule hilsner 🟡
Jonas, CBB

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