Fantastic customer service from friendly helpful team. Called to check stock availability before placing my order in case the website wasn't up to date and found it to be spot on when they checked. It... See more
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I absolutely love shopping at CC Hair and Beauty. The store is always clean, well organised, and fully stocked with a great variety of products. The fresh produce is excellent quality, and I can a... See more
Company replied
My ordered arrived so very carefully packaged which I appreciate. Dispatch was same day and I received my order within a few days. Love the extra touch of receiving an email thanking me for my purchas... See more
Company replied
I was skeptical of this company at first after ordering an items and seeing the reviews. However, despite myself living in Hong Kong it only took 9 days for shipping to arrive to my apartment, Packag... See more
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Company details
Written by the company
Welcome to CC Hair And Beauty, a cosmetic and beauty supply store located in Leeds, established in 1970. We have been proudly serving customers from the Chapeltown area for over 50 years. At CC Hair And Beauty, we offer a wide range of beauty products, including cosmetics, makeup, wigs, synthetic hair, and more. Our products are carefully curated to meet the needs of our diverse clientele, and we strive to provide the latest trends in the beauty industry. At CC Hair And Beauty, we are committed to providing our customers with exceptional service, quality products, and a comfortable and welcoming environment. We take pride in our long-standing reputation in the community and are dedicated to continuing to provide our customers with the highest level of satisfaction. Visit us today and experience the ultimate beauty destination in Leeds. Thank you for choosing [Your Company Name].
Contact info
119 Chapeltown Road, LS7 3DU, Leeds, United Kingdom
- orders@ccchairandbeauty.com
- www.cchairandbeauty.com
3.9
Great
43 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
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Worst company ever!
Worst company ever!
This company still owes me just over £57 in goods ordered, and never received.
Instead I received an insulting email, repramanding me for enquiring after my goods, then silence.
If I could this company would not received any stars from me, but to write a review, one must rate the company.
Horrible company, horrible service!
20 August 2020
Unprompted review
Reply from CC Hair And Beauty Leeds
Dear valued customer,
We apologize for the inconvenience you have experienced with your recent order. We understand that not receiving goods that you have paid for can be frustrating and we are sorry that our previous communication may have been perceived as insulting.
After reviewing the chat logs, we have found that a refund was processed for your order. It usually takes 3-7 working days (depending on bank) for the refund to show up on your bank statement.
We apologize if this information was not communicated to you clearly and for any frustration this may have caused. We strive to provide the best possible service to our customers and we are sorry that we did not meet your expectations in this instance.
If you have any further concerns or questions, please do not hesitate to reach out to us at orders@cchairandbeauty.com and one of our customer service representatives will be more than happy to assist you.
Thank you for bringing this matter to our attention and we apologize again for any inconvenience caused.
Sincerely,
Customer Service Representative
CC Hair and Beauty
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