CDON Sverige - Nordens största marknadsplats! Reviews 

65,292
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Very bad experience.Because of late delivary i cancelled my product and now they are charging me 389dkk shipping charge where the prodcut price is 1285dkk.Its really sad and bad experience

Company replied

Rated 4 out of 5 stars

As previously, shopping from CDON was a good experience. Unfortunately one of me items, a film, was damaged in the cover. Nothing special, but for someone like me that collects films, it was a bit an... See more

Rated 2 out of 5 stars

The worst service ever. No accurate updates on when the item will arrive. Late and no correct answers from customer service. Even the Chinese companies are better than Cdon. They should be better than... See more

Rated 5 out of 5 stars

I took a chance with this product, and fortunately it turned out to be nice. These days, it's hard to know what quality you're getting by buying “phone supplies” on CDON. Fortunately, it was good... See more

Company replied

Company details

  1. Online marketplace
  2. Appliance shop
  3. Book shop
  4. Electronics store
  5. Game Shop
  6. Music shop

Written by the company

Vi finns där för de små ögonblicken i vardagen. En glödlampa som behöver bytas. Ett verktyg för den lösa skruven.  En ny vattenslang till trädgården. Och vi finns där för de stora ögonblicken, när drömmar slår in.  Soffan till den första gemensamma lägenheten. Spelkonsolen som stått högst upp på önskelistan. Den första mobilen - någonsin. Vi är en shoppingdestination där utvalda säljare erbjuder dig miljontals produkter inom olika kategorier. Du hittar allt från gaming, leksaker och elektronik till trädgård, skönhet och produkter för dina husdjur. Prylar för livet helt enkelt.  Vi är inte bara en marknadsplats. Vi är en del av din vardag.


Contact info

3.0

Average

TrustScore 3 out of 5

65k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

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3.0

All reviews

(65,292)

606 reviews in the last 12 months

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Rated 1 out of 5 stars

Stole my money

I ordered a 4K ultra HD movie that CDon after 2 months was unable to deliver. I got an excuse from CDon and a promise of getting back the money - but about 1 month later I have still not gotten any refund. Feels like a scam.

I've spent a lot of money on CDOn the last 10-15 years, but I'm considering never going back with such completely unacceptable service.

10 November 2024
Unprompted review
Rated 1 out of 5 stars

Waiting, waiting, and more waiting.

It is now 2 weeks since I ordered some items, and I have still not received them. Neither did I receive a tracking link. There is no phone number to contact them, so I sent them an email a week ago, an I have still not received any reply. This webshop has to be the most useless I have ever shopped at. Never ever again.

5 October 2024
Unprompted review
Rated 1 out of 5 stars

falsely advertisement

Purchased what looked to be a great deal on a Dell display, turns out it was falsely advertised and was a lesser model. Been trying to get a hold of customer support but it's been almost a month and nobody has answered the phones...

23 September 2024
Unprompted review
Rated 1 out of 5 stars

No more tracking order option....

Its amazing, but CDON removed the your order tracking option !!!!
Now you can not follow your bought product status.
Which company do something like that ?
For sure I will prefer to buy in a place where I can make follow up about my product status.
To be worst , their client support is terrible, so if something went wrong with you product, you will be in a bad situation....

16 September 2024
Unprompted review
Rated 1 out of 5 stars

Don’t buy anything from here if you…

Don’t buy anything from here if you don’t have the patience for a company that gives absolutely no cute ducks about you or communication. I contacted them to 30 seconds after I ordered something to cancel it, after 4 days I got a reply the person said they cancelled one of them so I was like alright great. Then they sent me some documents about the products like you can send those but you can’t reply to customers if you are thinking of going AI you to save money you are imps. And the fact that people have to wait 4 days for a reply is cute ducks up the bridge. I done with you guys I will return the products or just won’t collect it tbh. Long story short I wrote them 3 times again within 4 days and it’s been a week no reply from them to confirm I actually cancelled anything.

23 September 2024
Unprompted review
Rated 1 out of 5 stars

They removed the login button I don't…

They removed the login button I don't know if it's by mistake or they have a really bad website. They didn't send my order and I contacted to the customer support multiple times. Customer support gives no helpful information. I asked about my order that I didn't receive. What they told me is that my order is in the pickup point and if it's not correct contact us again. There is no tracking number since I can't login to their page and what should I do with the information which has no particular pickup point.

Never again.

18 September 2024
Unprompted review
Rated 1 out of 5 stars

My delivery was set to September 2:nd

My delivery was set to September 2:nd. Today is September 12:th and still no phone. I never got a tracking number for my order so I have no idea of its current location. I get no answer to my mails and getting in touch with them on the phone is impossible. Called last Tuesday when they were supposed to be able to call but a voice instantly said they were closed. Been trying to call them today but get a voice saying "there are a lot of people calling so they can't take my call". Left a message with my order number and such (as they said I should do) and now I'm waiting to see if they'll call back. I'm already prepared that they won't...

12 September 2024
Unprompted review
Rated 2 out of 5 stars

The worst service ever

The worst service ever. No accurate updates on when the item will arrive. Late and no correct answers from customer service. Even the Chinese companies are better than Cdon. They should be better than Amazon as they are much smaller and should easily out compete the big companies.

22 August 2024
Unprompted review
Rated 1 out of 5 stars

Untrustworthy

I purchased a trampoline through CDON from Springos, but the experience has been disappointing.

1) It took more than 30 days for all the parts to arrive, which is more than three times as long as the maximum delivery time advertised on the website.
2) Although home delivery was promised, the product never arrived at my home. Instead, it was delivered twice to a package collection center in my city and once to a collection center in a different city.
3) Throughout the process, Springos was unresponsive, often taking more than three days to reply to my inquiries.

We chose this product because it was supposed to be delivered within 3-7 days and directly to our home, but our experience was completely the opposite.

4) To add to the frustration, the quality of the trampoline is not worth the price.

I'm really disappointed!

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Love it

Love it, super fast delivery was exactlly what I ve needed! :D Haven't expected that honestly, so it's a cool surprise to have my stuff before weekend.

25 July 2024
Unprompted review
Rated 1 out of 5 stars

The last 3 times i have ordered stuff…

The last 3 times i have ordered stuff it says they have but they dont have it in stock. Had to wait months and sometimes they dont even send out a notification that i can pick it up in stores. I know its Cdon , but the companies work for Cdon. It was so very good before, but the last years its just worse and worse. Last time i bought something.

24 June 2024
Unprompted review
Rated 5 out of 5 stars

electric bicycle

I bought an electric bicycle and the seller was very attentive and had a good attitude when sending and receiving the product. the product exceeded my expectations
GUNAI E-BIKE the store is highly recommended

22 May 2024
Unprompted review
Rated 1 out of 5 stars

I think its just another cheap marketplace

I think its just another cheap marketplace. Late deliveries. At the time of order it was 10-14 days, now when I am trying to contact them (no contact number only online form), it says, I can't start a claim before 24 days. That is just crap. Last order ever.

31 May 2024
Unprompted review

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