Cell2Get Inc Reviews 

626
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the user-friendly website and the extensive selection of unlocked phones available without being tied down to carrier contracts. Many people also note that orders arrive quickly, and devices often function well right out of the box for daily use. However, some reviewers were not happy with delivery delays and receiving incorrect items or wrong colors. Additionally, a few customers experienced major issues with defective devices and encountered poor, unhelpful customer service responses when seeking assistance. Some people also mentioned unexpected repair fees and complications regarding returns.

What people talk about most

Product

Customers had mixed feelings regarding the product, with many praising the fast shipping, great condition,... See more

Customer service

Consumers find customer service to be mixed, as many reviewers praise helpful and responsive phone and email... See more

Order

People report ambiguous experiences with order, as some reviewers praised the user-friendly website, quick... See more

Delivery service

Reviewers mention mixed feedback about delivery service, with some consumers praising fast shipping times and... See more

Price

Users describe ambiguous interactions with price, as some consumers found pricing unbeatable and simple... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great product as described brand new but shipping took longer then expected also did not come with SIM card so I spoke with them they advise me SIM card is not included with unlocked phones so I conta... See more

Rated 4 out of 5 stars

Phone arrived missing charger but company made it right I called them and they overnight the charger. The phone work now placed another order from tbem for the same kyoucera e4811 phone.

Rated 4 out of 5 stars

Four stars mostly for delivery and phone condition, minus a star for sending wrong item. They sent the phone out quickly, and it's in great condition. They even called first to confirm my provider wou... See more

Rated 5 out of 5 stars

I had a fantastic experience at Cell 2 Get. If you’re looking for a new or refurbished phone without being tied down to a carrier contract, this is the place to go. Their selection of unlocked pho... See more


Company details

  1. Mobile Phone Shop
  2. also in
  3. Electronics store

Written by the company

Cell2Get – Serving You Since 2005 Cell2Get has been a trusted source for affordable unlocked cell phones, accessories, and wireless devices since 2005. We offer competitive pricing on both new and refurbished phones—often lower than what major carriers charge.


Contact info

3.3

Average

TrustScore 3.5 out of 5

626 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 31% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(626)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great for the service and price

Great for the service and price! You definitely get what you pay for here. Cell2get are the best company that knows how to do business olnine and sell good quality phones for the lowest price as possible! I myself used to work as a manager at a retail phone seller and i ask myself for real how do these guys make a profit from selling them so cheap? Overall i really recommend them!

30 October 2019
Unprompted review
Rated 5 out of 5 stars

Honesty and trust is key word with…

Honesty and trust is key word with these people. I could only say that my whole experience with them after getting the wrong phone and replacing it with them was very quick and simple. I'm glad I made business with these people!

24 October 2019
Unprompted review
Rated 1 out of 5 stars

Don't waste your time

Don't waste your time. I placed an order first thing Monday morning with express shipping. waited two days for them to tell me that the item was out of stock and now, 3 days later, I'm still waiting for the $700 to be re deposited into my account

23 October 2019
Rated 5 out of 5 stars

I bought a LG Flip phone from them and…

I bought a LG Flip phone from them and my husband did not want to use it right away. I forgot to check it and to my horror it was not TMobile compatible. They were very kind and were able to give me a code to unlock the phone so it was usable. Most companies would have blown me off as I had purchased it 7 months ago. They were very quick and got us up and running with the phone in just a few days. I much appreciate the great customer service. Would buy from them again!

12 October 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding support and customer…

Outstanding support and customer service! I ordered a phone from them about 2 weeks ago I have placed the order over the phone with them and the representatives are super nice and helpful. I went ahead with my purchase and got what I wanted on time. I am happy and thankful for them!

12 October 2019
Unprompted review
Rated 4 out of 5 stars

Good store overall but it's hard to…

Good store overall but it's hard to know what's refurbished or new on their website. So far if youre going to take your time and ask them which Is which then it'll be safe. So far I'm happy with my purchase and will be recommending these guys!

4 October 2019
Unprompted review
Rated 5 out of 5 stars

Would say that they are great but there…

Would say that they are great but there are some flaws. If you order on weekends prepare to wait a long time till they ship your order because no one is in the offices to ship your package. So if you order on weekends you'll wait 4 days till they ship your package if you played for overnight. But at least they are cheap and the merchandise came in good condition.

1 October 2019
Unprompted review
Rated 3 out of 5 stars

These guys are somewhat good but its…

These guys are somewhat good but its like that they are asking to get a bad score. I will agree that this place is a fair 3 star place and why? Well i ordered a phone from them it arrived as expected and i got the wrong phone. I sent it back to them for an exchange (i have to mention that the representatives were nice) but it took them a week and a half to actually send my exchange!

20 September 2019
Unprompted review
Rated 3 out of 5 stars

Good website and happy with what I got…

Good website and happy with what I got but it could be better. After you replace your order with them you get an email confirmation but they never update you on the package or give you any tracking information. When you call them up they don't always answer but when they do they give the best service! Overall I could recommend them but it's a shame that they don't update the customer.

5 September 2019
Unprompted review
Rated 4 out of 5 stars

Promising website with great potential…

Promising website with great potential but yet I wish they could've done more... the website has high potential with loads of different phones around the market for such a low end price for a new original phone. The con about them is that they take 2 business days for order processing before they ship it out, I paid for 3 day shipping and I got my phone a week later (they even mention their processing on their policy so I highly recommend you read it before making any purchases). So far I got what I wanted and I'm happy with my new Google pixel 3.

30 August 2019
Unprompted review
Rated 3 out of 5 stars

Great company for buying cellphones

Great company for buying cellphones! Great customer service and great prices yeah they aren't the best around when it comes to shipping and some representatives really dont wanna talk but at least they get the job done 👍

29 August 2019
Unprompted review
Rated 3 out of 5 stars

Great store and item is as described…

Great store and item is as described though the shipping took some time even though they refunded me for it and i paid fir ground shipping but so far everything was great. 3 stars is a fair score for a fair company i hope they can do better

22 August 2019
Unprompted review
Rated 5 out of 5 stars

good relaible website

good store overall purchase few phones from them since 2012 and been pretty happy with the service from time to time had issue with the shipping but they always came thru and make it right good store honest people

15 August 2019
Unprompted review

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