Cellification Reviews 202

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers had a great experience with this company. Customers are consistently satisfied with the products, often highlighting the quality and accurate descriptions. Many appreciate the competitive pricing and the reliability of the delivery service, with several mentioning fast shipping and timely arrivals. People also praise the helpfulness of the staff and the ease of the ordering process. However, some people were dissatisfied with their orders, citing issues such as receiving incorrect items or items not matching the description. There were also instances where customers experienced unexpected order cancellations without clear explanations. A few reviewers also mentioned slow shipping procedures.

What people talk about most

Product

Users describe positive interactions with products. Many customers praise the accurate product descriptions,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and reliable... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers praise the easy ordering process, quick... See more

Quality

Clients share positive opinions on quality, with many praising devices arriving brand new, unlocked, and... See more

Price

Reviewers mention positive feedback about price. Many customers found great deals and excellent prices, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got a phone recently from here. Experience using this device has been smooth. It connects quickly on my carrier and signal strength stays stable indoors. The screen buttons and speaker feel well balan... See more

Rated 5 out of 5 stars

very good knowledge reps placed an order they deliver the same day using local delivery service. same day shipping only cost $10 they also helped me to setup the phone very happy with my purchase and... See more

Rated 5 out of 5 stars

Found exactly what I needed for my elderly father who wanted a simple flip phone. The Verizon unlocked device works perfectly and the price was significantly lower than retail stores. Shopping experie... See more

Rated 5 out of 5 stars

This is my 2nd experience with buying from them. They offer good deals and their shipping is reliable. I would recommend doing business with them. Their catalog is big and they are very helpful and co... See more


Company details

  1. Mobile Phone Shop
  2. Electronics store

Written by the company

Cellification.com | Cellular Gratification - Unlocked Cell Phones T-Mobile ATT GSM IDEN CDMA Apple Blackberry Sprint Verizon (Canada) Rogers (Canada) Bell (Canada) Telus Alltel Casio HP HTC MetroPCS USCellular Cricket Nextel Boost Kyocera LG Motorola Nokia Palm Panasonic Pantech PCD Samsung Sanyo Sidekick Sony Ericsson ZTE Wireless Accessories ZZZdec09 unlocked cell phones, cellular, mobile, wireless, alltel, att, cricket, tmobile, verizon, sprint, nextel, us cellular, gsm, cdma, unlocking, no contract


Contact info

4.0

Great

TrustScore 4 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 41% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

They fixed my issue

I purchased a phone from them but decided to return it. There was an issue with my refund but the team sorted it out very quickly and we came to a reasonable solution. I appreciate the care they gave to my concern. They have a good selection with good prices, and good customer service to go along with it.

19 January 2025
Unprompted review
Rated 1 out of 5 stars

Beware!!!!

Advertised UNLOCKED phone, but it turned out to be a T-Mobile phone, no apology, no prepaid return, BS!!!!!

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Great store I had issue ordering but I…

Great store I had issue ordering but I contacted customer service by phone they placed the order for me they also help me to understand the difference between unlocked and locked cell phones I purchase Samsung s23 from they also added a coupon for me I paid 490 for new Samsung s23

12 January 2025
Rated 1 out of 5 stars

have not received the item

have not received the item. i am looking into filling a fraud complaint.

3 January 2025
Cellification logo

Reply from Cellification

Hello

your order was delivered by usps tracking # 9400111206206840693103 please see www.usps.com

Rated 5 out of 5 stars

They are an extremely reliable company…

They are an extremely reliable company that offers good deals and most of all great customer service. I have had an issue finding the phone i wanted and i was very happy with the representative i spoke with through the chat on their website. They explained everything thoroughly and politely and i was glad to make my order online. I would buy from them again in the future just because of their excellent customer service and prices. Product also game as advertised with the right shipping method i selected.

3 January 2025
Rated 1 out of 5 stars

Never got my phone you got the money I…

Never got my phone you got the money I ant got shit

26 December 2024
Cellification logo

Reply from Cellification

Thank you for your recent order. We regret your dissatisfaction and any confusion. It looks like you made the order on Dec 26th this order was shipped on Dec 27th the shipping selected for this order is free that's takes 7-8 business days for delivery this item was shipped by usps tracking #9400111206206889726404 it was delivered

Rated 5 out of 5 stars

Phone arrived quick and as described

Phone arrived quick and as described, had little issues setting up Bluetooth I contacted customer service they very nice and polite. I spoke to Jill and Steve both helped me a lot fix my phone. Good company will purchase again very recommended

16 November 2024
Rated 5 out of 5 stars

Bought an unlocked Kyocera phone

Bought an unlocked Kyocera phone, and it's fantastic. Easy to order, fast shipping, and I had no issues setting it up. Great experience and reliable for mobile phone purchases.

15 October 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

Worst experience ever, horrible customer service, talking over me when trying to explain what was going on and then rudely said I don't get paid enough for this. Adam Roy was the person I spoke with and got nowhere, he then ended up cancelling my order without notice
A manager called back and apologized and got my situation handled professionally

9 October 2024
Unprompted review
Rated 5 out of 5 stars

The experience with cellification.com…

The experience with cellification.com has been pretty swiftly. From making an order to getting exactly what was advertised. Cant thank them enough for their efficiency when they shipped my order literally the morning after i placed mine.

27 September 2024
Rated 5 out of 5 stars

I was looking for a contract-free…

I was looking for a contract-free phone, and this store turned out to be the perfect place to shop. The selection of unlocked phones is huge, and their prices were better than any other online retailer.

24 September 2024
Unprompted review

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