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CEL Solicitors Reviews 

11,510
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,509 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism, understanding, and helpfulness of the staff, who are praised for being sympathetic and putting people at ease. Many appreciate the patient and empathetic approach of the team, noting their clear explanations of processes and excellent communication throughout their interactions. The service provided is consistently described as excellent, with many people appreciating the clear guidance and support offered throughout their claims. Consumers frequently report successful outcomes in recovering money or resolving issues, highlighting the efficiency and dedication of the solicitors.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, helpfulness, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that agents are often helpful,... See more

Service

Customers consistently note positive experiences with service, often praising the professionalism,... See more

Claim

People report positive experiences with claim processes, often praising the professionalism and support... See more

Customer communications

Consumers find contact to be positive, with many reviewers reporting good first contact experiences and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted CEL solicitors in January to help claim so money. I must say that I was allocated Thomas Mellish. He has been absolutely brilliant, I have been able to contact him whenever I've had to, h... See more

Company replied

Rated 5 out of 5 stars

Initially I was really nervous to talk to someone but Matthew put me at ease and encouraged me to tell him exactly what happened to me. I felt like a huge weight had been lifted now that I’m getting h... See more

Company replied

Rated 5 out of 5 stars

I was recently scammed and my bank said they couldn't help me get my money back. I then contacted CEL SOLICITORS. The person in charge of my case is Ciaran Sharkey.He is friendly, understanding and v... See more

Company replied

Rated 5 out of 5 stars

As I had been the victim of a fraud, I contacted CEL Solicitors who I found on Google. They called me shortly thereafter and I spoke to Callum Williams. He was very reassuring about the case after I h... See more

Company replied


Company details

  1. #36 of 80 best companies in Law firm
  2. #1 of 6 best companies in Civil Law Attorney
  3. #4 of 5 best companies in General Practice Lawyer
  4. #27 of 56 best companies in Lawyer
  5. #56 of 151 best companies in Legal Services
  6. #18 of 36 best companies in Personal Injury Lawyer

About CEL Solicitors

Written by the company

CEL Solicitors is a nationwide, family-run law firm with a strong reputation for excellence in civil litigation. Our mission is to provide expert legal services that are accessible to everyone on a no-win, no-fee basis. We are proud to have helped thousands of clients across the UK secure the justice they deserve.

Our Areas of Expertise

At CEL Solicitors, we specialise in a wide range of services, including:

Fraud and Scam Claims
We are dedicated to helping victims of fraud and scams recover their losses. Our team has extensive experience in handling cases involving online scams, investment fraud, and more.
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Housing Disrepair Claims
We fight for tenants' rights to live in safe and habitable conditions. If your landlord has neglected essential repairs, we can help you hold them accountable.
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Tenancy Deposit Claims
If your landlord hasfailed to protect it in a government-approved scheme, our team can assist you in making a claim.
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Personal Injury Claims
Whether you've been injured at work, in a public place, or due to a defective product, we can help you seek compensation. Our personal injury expertise includes workplace accidents, slips, trips, falls, road traffic accidents, and product liability claims.
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Professional Negligence Claims
We hold professionals accountable when their negligence results in harm. Whether you've suffered due to poor advice, misconduct, or other professional failures, we are here to advocate for you.
Learn More

Medical Negligence Claims
If you have suffered harm due to medical malpractice, our dedicated team can help you pursue a claim. We understand the complexities of medical negligence cases and will work tirelessly to secure the compensation you deserve.
Learn More

Japanese Knotweed Claims
This invasive plant can cause serious damage to properties. Our team can assist you in making a claim if your property has been affected by Japanese knotweed.
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Life and Critical Illness Claim Appeals
If your life or critical illness insurance claim has been unfairly denied, our experts can help you appeal the decision and fight for the benefits you're entitled to.
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Commercial Litigation
Our team has a wealth of experience in resolving commercial disputes, from contract issues to partnership disputes, ensuring that your business interests are protected.
Learn More

Our Commitment to Clients

At CEL Solicitors, we understand that legal issues can be stressful and overwhelming. That's why we are committed to making the legal process as straightforward and accessible as possible. We believe in providing clear, honest advice and will keep you informed at every stage of your case.

Where possible, we operate on a no-win, no-fee basis, ensuring that everyone has access to the legal support they need. This approach means you can pursue your claim with confidence, knowing that you won’t be out of pocket if your case is unsuccessful.

Why Choose CEL Solicitors?

  • Nationwide Reach: We serve clients across the UK, bringing our expertise to people in need of legal assistance, no matter where they are located.
  • Family-Run Firm: As a family-run business, we value the relationships we build with our clients and treat each case with the care and attention it deserves.
  • Proven Track Record: Our team has a strong history of success in recovering significant compensation for our clients, helping them move forward with their lives.

Get in Touch

If you believe you have a claim, don’t hesitate to reach out to CEL Solicitors. Our friendly, knowledgeable team is here to listen to your concerns and provide the guidance you need to achieve the best possible outcome.

Contact Us Today


Contact info

4.8

Excellent

TrustScore 5 out of 5

12k reviews

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4.8

All reviews

(11,510)

1,436 reviews in the last 12 months

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Rated 2 out of 5 stars

I Had a case with CEL solicitors about…

I Had a case with CEL solicitors about a crypto fraud, but they only managed to recover about 60% and even after recover 60% they charged me over 50% in fee, which is didn't know or explained properly that includes premium insurance that i was told over the phone after about three different Solicitors that took my case changed over from one into nother! And even after the claim was very quick I haven't got a report that they done a search on crypto trace that deducted from my claim £1800, how do I know that they did that!!? Like I said as well as the premium insurance i was told that I won't have to pay over the phone!! I did expect to be paying them between 25-30% not over 50% of the claim! Very disappointing and not very clear how did they recover my money!! I had to accept as I was in very bad situation financially! As soon as I did accept i never even had an email as they normally do ask for a review!! Hope it will help the others! Well if your staff can't do there job properly why should I pay for it!

26 March 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for sharing your feedback. We’re genuinely sorry to hear you were disappointed with your experience, and we understand how stressful it can be to deal with the aftermath of crypto fraud.

We always aim to provide clear information about our fees, including any deductions for insurance or third-party services such as crypto tracing. We appreciate that changes in your case handler may have made things feel less straightforward, and we’re sorry for any confusion this may have caused.

If you would like further clarification, please feel free to contact our team directly. We’re here to answer your questions and offer any support you may need.

Rated 5 out of 5 stars

So far so good

So far so good, in particular , Paul Carson has been professional, courteous and attentive.

18 May 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for your great feedback.

Rated 5 out of 5 stars

Paul Carson

I spoke to Paul Carson this morning. He was very polite and patient with me. His information was clear and concise.

18 May 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for your fantastic feedback, we will be sure to share your kind words with Paul and the team.

Rated 5 out of 5 stars

Faye Hornsby excellent

I spoke to Faye Hornby regarding a new claim she could not be more friendly and helpful put my mind at rest a little she took the time to explain all the procedures I would have to face and then she said if there is anything I can do going forward to contact her.
I don’t think you can get any better thankyoub

15 May 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for your great feedback about Faye, we will be sure to pass your kind words to her.

Rated 5 out of 5 stars

My conversation with Callum made me…

My conversation with Callum made me feel at ease. He made me feel comfortable and explained everything in detail and the whole process felt very quick and efficient. Callum was very professional and listened to all my concerns. One of the most easy going conservations I’ve had with someone who I felt confident sharing my story with. Thank you Callum

14 May 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for your great feedback, we will be sure to share with Callum and the team.

Rated 5 out of 5 stars

Helpful Paul Carson

I spoke with Paul Carson today, who was very helpful and helped eased my worries about my situation. He made me feel like there was light at the end of the tunnel after I thought I had no chance of sorting the situation out.

14 May 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for your great feedback, we will be sure to pass your kind words to Paul.

Rated 5 out of 5 stars

Informative

Beverly was very helpful and professional. Thank you!

14 May 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for your great feedback.

Rated 5 out of 5 stars

Great service!

Faye Hornby from the start was sweet, kind, considerate and helpful in my possible claim.

She understood everything clearly and was very precise in her note taking! Thank you so much

14 May 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for taking the time to leave your feedback, we will be sure ti pass this on to Faye and the team.

Rated 5 out of 5 stars

I spoke to Jack today regarding a scam…

I spoke to Jack today regarding a scam I had fallen for. He was professional and empathetic. I would recommended a phone call to this company if you find yourself in the same situation.

12 May 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for your great feedback, we will be sure to share your kind words with Jack and the team.

Rated 5 out of 5 stars

Paul provided me with excellent

Paul provided me with excellent, courteous and useful information to take my fraud case further.

11 May 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for taking the time to leave your feedback, we really appreciate it.

Rated 5 out of 5 stars

Wendy Houghton was assigned to my case

Wendy Houghton was assigned to my case. Everything was efficiently requested by her and as I sent the relevant information to her it was immediately actioned.

7 May 2026
Unprompted review
CEL Solicitors logo

Reply from CEL Solicitors

Thank you for your brilliant feedback, we will be sure to share your kind words with Wendy and the team.

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