Celtic Legend Ltd Reviews 

1,618
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently share that the staff members are extremely helpful, friendly, and entirely professional throughout every single step of the rental process. Travelers truly appreciate the prompt communication, clear explanations, and wonderfully smooth pick-up procedures arranged at the various busy airport locations. A few other people also felt that the pricing was exceptionally competitive, offering amazing value for money without any unexpected extra charges or hidden fees. Consumers frequently noted that the vehicles provided were nearly brand new, impeccably clean, and an absolute pleasure to drive on all their scenic holiday journeys.

What people talk about most

Service

Consumers find service to be positive, highlighting a smooth, seamless, and well-organized rental experience... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently... See more

Product

Customers had positive experiences with product, noting that the vehicles were clean, modern, and in... See more

Price

People report positive experiences with price, highlighting very competitive and fair rates compared to other... See more

User experience

Clients share positive opinions on user experience, highlighting how everything from start to finish is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We hired our car through Celtic Legends who's staff were helpful and professional during the whole process which helped to make our tour of Scotland perfect. They organised everything including a smo... See more

Rated 5 out of 5 stars

Highly recommend Celtic Legend for your car rental. Pick up and drop off was quick and easy. Our vehicle was upgraded at no additional cost. We had no issues during our 3 week hire period and will d... See more

Rated 5 out of 5 stars

Another incredible experience dealing with Celtic Legend. I cannot praise the service enough - it is a rare thing in today's world. The communication process throughout was seamless and without hass... See more

Company replied

Rated 5 out of 5 stars

Booked from Australia a couple of months before our trip. Seamless pickup from Arnold Clark at Manchester Ringway Trading Estate on a Sunday morning. Walked there from Premier Inn Heald Green. Very fr... See more

Company replied


Company details

  1. Car rental company

Information provided by various external sources

We are dedicated to showing visitors to Scotland, England & Ireland the best of these beautiful countries. Contact us for car rental and small group tours.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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5.0

All reviews

(1,618)

186 reviews in the last 12 months

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Rated 5 out of 5 stars

Renting our car through Celtic Legend…

Renting our car through Celtic Legend prepared us for the easiest experience of car rental we've had. The kindness and hospitality of both the women who signed us in (Arnold Clark, Dundee) and then at Arnold Clark Edinburgh Airport signed us out, set up the journey and ended the journey beautifully. It proved to us that professionalism can be married to a caring manner. The car was near new and a dream to drive. We thoroughly recommend Celtic Legend!

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Best car rental company

Highly recommend Celtic Legend for your car rental. Pick up and drop off was quick and easy.
Our vehicle was upgraded at no additional cost.
We had no issues during our 3 week hire period and will definitely use these guys again for our next trip.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Top-Quality Vehicle

I had a fantastic experience renting a car here recently and couldn't be happier with the service. The booking process was seamless from start to finish—smooth, quick, and completely hassle-free.

What truly set this experience apart was the outstanding customer service. The staff member who helped me was exceptionally courteous, attentive, and really took the time to listen to my specific needs. Before I hit the road, they conducted a thorough walkthrough of the car and explained all the features in detail, which gave me total confidence driving off.

The car itself—an automatic—was in very good condition, spotless, and ran perfectly throughout my trip. It is rare to find a rental service that combines high-quality vehicles with genuinely thoughtful, customer-first staff.

I will definitely be booking with them again and highly recommend their team to anyone looking for a reliable, stress-free car hire!

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Best car hire in the UK

This was my second time hiring a car from Celtic Legend, and once again, it was a superb experience. Pick-up and drop-off were quick and easy, and the vehicle was exactly what we requested.

We purchased the excess insurance and, thankfully, didn’t need to use it, but I highly recommend it. It’s a small price to pay for peace of mind especially when driving on the left side of the road and sharing the narrow, twisting roads with wildlife.

The staff are efficient, professional, and friendly, and they make the entire car-hire experience enjoyable and stress-free. I would definitely use Celtic Legend again and highly recommend them.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

From the first moment everything was…

From the first moment everything was perfect.
Pick up at Edimburgh airport by a celtic legend (arnold Clarck) bus and in five minutes we were in their office.
The check in was very quick and everyone was very polite. They offered us a coffee and water during the check in.
The car was almost new and they explained very well every aspect of the car.
Same things when we bring back the car.
Great job.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Smooth sailing... or better yet, driving!

We are very thankful to have had a rented car to explore more of this beautiful country. It was very easy to arrange the rental, the site is user-friendly and the team is organized and with great communication (between Celtic Legend and Arnold Clark). And the people we met to pick up the car and then to drop off were very nice too.
We picked the car in the outskirts of Edinburgh, which was good to get to know the car and get used to driving on the left for a little bit and then we crossed the bridge towards north. We dropped it in the airport, just before our flight home. Because it was different points but within the same city we didn't pay extra - it was great!
The car itself was amazing: clean, modern, safe, comfortable. It was brand-new, had a panoramic ceiling which was our favourite feature (we loved having the sky above us) and a big screen to view maps, which was also a plus. Lots of space for luggage as well.
Overall, we only have the greatest compliments and we would definetely use this again and recommend it to others.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Very good

Nothing to say negative. The car was clean and pretty new, very efficient to pick and to return. It was very pleasant to interact with the people who worked there. They also sent us a few emails to be prepared for the trip, which was unusually useful because I didn’t know that we have to do UK ETA. 5/5 from me.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Smooth, professional service

We hired a small car from Arnold Clark in Inverness via Celtic Legend for our trip to Skye, and we will definitely use them again in the future. Why? Very quick, professional communication via email, using the online booking system; decent price, no hidden costs and the free additional driver was very much appreciated. Everything from start to finish was excellent.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Driving in the left lane with right lane thinking.

Let me start this review by addressing anyone who has been driving in the US for more than 30 years and has not yet visited Europe or driven a right-hand drive car on the left side of the road. After researching numerous rental car company reviews on Reddit, Rick Steves’ forums, and Google, we decided that Celtic Legend was our best choice. Now, after three weeks in Scotland, our experience has proven to be everything we hoped for and more.

Our positive experience began with the Celtic Legend staff, who promptly answered our initial questions via email. They also recommended an online course through Tripiamo for understanding local driving rules, signage, and traffic flow. I strongly suggest this course to any US driver—don’t skip it; it is well worth the investment.

When we arrived in Edinburgh, the staff picked us up from the tram stop; they were helpful, professional, and ensured we were comfortable with the car before we departed. My only complaint involves the provided dash cam. Despite being told it was user-friendly, we could not get it to function properly. It was swapped out twice before we left, yet we still faced issues with a lack of instructions, limited menu functions, and no audio recording despite multiple attempts to enable the microphone. This was our first trip to Scotland in 30 years, and we were disappointed that we couldn't capture the scenery as intended. Lesson learned: if you want to record your drive, bring your own reliable dash cam.

That said, the vehicle we selected—a compact executive car—was a pristine BMW Series 1 provided by Arnold Clark, Celtic Legend’s partner. Everything went smoothly from pickup to drop-off. The car had 12,000 miles on it with only a few minor scuffs, and it drove like a dream. The built-in sat-nav worked flawlessly, locating every address we entered with the exception of one minor dead-end road. I highly recommend opting for the sat-nav if it is offered.

We returned the car to Aberdeen after driving over 1,000 miles across Scotland, and the Arnold Clark team dropped us off at the airport as promised, right on time. All in all, this was a very satisfying experience, including the different pickup and drop off locations. We highly recommend Celtic Legend to anyone looking for a reliable car rental, and don't forget the Tripiamo course to ensure you're prepared for the roads!

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Scotland Adventure

This is the second time we’ve hired a car for 10 days. Picking up from Inverness, dropping off in Glasgow and couldn’t fault the customer service. Great communication from the very beginning to dropping off and ordering us a taxi back to our accommodation. Would highly recommend

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Personal customer service from start to finish

I had booked a rental car through another provider, but had seen many people online recommending Celtic Legend so I thought I'd contact them. From my very first contact with Laura, I felt the difference. Her communication was personal as to what we needed, and Laura was interested enough in my itinerary to offer solutions and ways to make the pick-up and drop-off easier for us. I cancelled my other booking and am so glad I did! When we collected our car (in Seafield, Edinburgh) the lovely staff member realised the car we were hiring already had a built in sat-nav and cancelled and refunded the one we'd paid for immediately. Every staff member we dealt with was friendly and efficient. The car itself was fabulous and never missed a beat - we drove from Edinburgh up to John O'Groats and Thurso, then all around the north east and back to Edinburgh. Honestly, I'll never use another hire company when we're next in the UK. Thank you all!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Fantastic Service, I met a lady several years ago in Europe and during our brief chat she mentioned that she had hired a car in the UK and driven around Scotland and Wales, I told her that was also on my future agenda and she said to use Celtic Legend’s that they were great.
That lady was not wrong the customer service was terrific, we originally booked the car pickup from Birmingham but due to the war in Iran we had to change our carrier from Qatar to Cathay Pacific , Cathay did not fly into Birmingham we contacted Archie from Celtic Legend’s and he said no problem, we changed the pickup from Birmingham to Manchester and 6 weeks later we dropped the car off in Liverpool, no issues what so ever.
Little things like no extra charge for an additional driver (my wife did not drive but it was great to have the backup option), no additional fee for drop off at a different location and no additional fee for the upgrade from Manual to Auto, these were very much appreciated.
I cannot speak highly enough of Celtic Legend’s, the service and vehicle was excellent.
Many thanks
Frank and Margaret

12 June 2026
Unprompted review
Celtic Legend Ltd logo

Reply from Celtic Legend Ltd

Thank you so much, Frank and Margaret — what a wonderful story to read. We’re delighted that a chance conversation in Europe all those years ago led you to us, and even more delighted that we lived up to the recommendation.

It was a pleasure helping you adjust your plans when your flights changed, and we’re glad the switch from Birmingham to Manchester (and later the drop‑off in Liverpool) was smooth and stress‑free. Archie will be chuffed to know his assistance made a difference.

We’re thrilled you appreciated the little things too — the flexibility, the upgrade, and the extra driver at no charge. Making travel easier is exactly what we aim for, and it means a lot to hear that it helped you enjoy your trip around the UK.

Thank you again for your kind words and for choosing Celtic Legend. We hope your next adventure brings you back our way.

Warmest regards,
The Celtic Legend Team 🚗✨

Rated 5 out of 5 stars

We had a great experience with Celtic…

We had a great experience with Celtic Legends. The team was extremely helpful with every question we had, always replying quickly and providing several different quotes so we could carefully choose the two cars that best suited our group. Their prices were very fair, and the whole booking process was smooth and stress-free. If I come back to the UK, I would definitely book with them again. Highly recommended!

18 July 2026
Unprompted review
Celtic Legend Ltd logo

Reply from Celtic Legend Ltd

Thank you so much, Matteo — we’re delighted to hear you had such a great experience with us. It was a pleasure helping you find the right cars for your group, and we’re really glad the quick replies and multiple quote options made the planning nice and easy.

We’re thrilled you found our prices fair and the whole booking process smooth and stress‑free. That’s exactly the kind of experience we want every traveller to have, so your feedback means a lot.

If your travels bring you back to the UK, we’d be absolutely delighted to look after you again. Thank you for the wonderful recommendation!

Warmest regards,
The Celtic Legend Team 🚗✨

Rated 5 out of 5 stars

This is our 3rd time renting from…

This is our 3rd time renting from Celtic Legend Ltd, and it won't be our last. On our most recent trip, we changed our itinerary several times, which changed our pick-up and/or drop-off location several times. They stayed positive and helpful, never getting frustrated with all of our changes. The pick-up was fast, friendly, and well-organized. We received a clean, nearly new, fuel-efficient SUV that handled narrow country lanes and fast motorways with total ease. The service is exceptional and the booking process super easy.

17 July 2026
Unprompted review
Celtic Legend Ltd logo

Reply from Celtic Legend Ltd

Thank you so much, Glena — it means the world to us that you’ve chosen Celtic Legend for the third time, and we’re absolutely delighted to hear your latest experience was just as smooth and enjoyable as the others.

We know travel plans can change, and we’re so glad the team could keep everything positive and easy while your itinerary shifted. Flexibility is a big part of what we aim to offer, so hearing that it helped you along the way is wonderful.

It’s great to know your pick‑up was fast and friendly, and that the nearly new SUV served you well — from narrow country lanes to busy motorways. We love matching travellers with the right vehicle, and your feedback is exactly what we hope for.

Thank you again for your continued trust and your lovely words. We can’t wait to welcome you back for trip number four.

Warmest regards,
The Celtic Legend Team 🚗✨

Rated 5 out of 5 stars

Reliability guaranteed

This is the second time we've trusted Celtic Legend for our UK trip, this time to the north of England, and once again, reliability was guaranteed. The car was perfect, and the pick-up and drop-off in Leeds were quick and hassle-free. The Arnold Clark's office in Leeds is in the city, not at the airport, which means a half-hour taxi/Uber ride from the airport. Nothing serious, though. We'll definitely be using them again.

22 July 2026
Unprompted review
Celtic Legend Ltd logo

Reply from Celtic Legend Ltd

Thank you so much, David — it’s wonderful to hear from you again, and we’re delighted you chose Celtic Legend for your second UK adventure. Reliability is exactly what we aim to deliver every time, so your feedback really means a lot.

We’re glad the car was perfect for your trip to the north of England, and that both the pick‑up and drop‑off in Leeds were quick and hassle‑free. You’re absolutely right that the Arnold Clark office is in the city rather than at the airport, and we appreciate you mentioning it — a short taxi or Uber ride is usually all it takes, and we’re happy it didn’t cause any inconvenience.

Thank you again for your trust and your kind words. We’ll be here and ready to help when you return for your next UK journey.

Warmest regards,
The Celtic Legend Team 🚗✨

Rated 5 out of 5 stars

Another satisfactory service

Another satisfactory service in Scotland. Will keep using them in the future. Thank you.

1 July 2026
Unprompted review
Celtic Legend Ltd logo

Reply from Celtic Legend Ltd

Thank you so much, Azzan — we’re delighted to hear you had another great experience with us in Scotland. It means a lot that you continue to choose Celtic Legend, and we’re really grateful for your trust and loyalty.

We’ll be here whenever you need us for future trips. Thank you again for your kind words!

Warmest regards,
The Celtic Legend Team 🚗✨

Rated 5 out of 5 stars

Another incredible experience with Celtic Legend

Another incredible experience dealing with Celtic Legend. I cannot praise the service enough - it is a rare thing in today's world. The communication process throughout was seamless and without hassles. Booking, selecting a car and payment details were all provided promptly and the Celtic Team were a pleasure to deal with. Car Pick up and drop off through Arnold Clark was also without issues - also great staff and service.

22 July 2026
Unprompted review
Celtic Legend Ltd logo

Reply from Celtic Legend Ltd

Thank you so much, Jennifer — it’s wonderful to hear you had another incredible experience with Celtic Legend. Your kind words truly mean a lot to us, especially your praise for the level of service. Providing genuine, seamless support is something we care deeply about, so knowing it stood out to you is incredibly rewarding.

We’re delighted that the communication throughout your booking was smooth and hassle‑free, and that choosing your car and finalising payment details felt easy and prompt. The team will be thrilled to hear they were a pleasure to deal with.

It’s also great to know that your pick‑up and drop‑off with Arnold Clark in the UK went just as smoothly. They work hard to deliver excellent service, and we’re glad your experience reflected that.

Thank you again for your trust and your lovely feedback — we’re already looking forward to assisting you on your next trip.

Warmest regards,
The Celtic Legend Team 🚗✨

Rated 5 out of 5 stars

Exceptional

I rented a car from Arnold Clark via Celtic Legend for the second year in a row, and I couldn't have made a better choice. The service was impeccable right from the online booking stage. The staff were extremely courteous, pricing was completely transparent, and there were no hidden costs. The unlimited mileage and free additional driver offer is a huge plus. The car was new and in perfect condition.

11 July 2026
Unprompted review
Celtic Legend Ltd logo

Reply from Celtic Legend Ltd

Thank you so much, Maurizio — we’re delighted that you chose Celtic Legend again this year, and even more delighted that your experience was just as positive as the first. Your trust means a great deal to us.

It’s wonderful to hear that everything felt impeccable right from the online booking stage. Transparent pricing, courteous staff, and no hidden costs are exactly the standards we work hard to maintain, so your feedback is incredibly rewarding.

We’re also glad the unlimited mileage and free additional driver were a real plus for your trip — they’re two benefits our travellers appreciate most. And receiving a new car in perfect condition is always a great start to any journey.

Thank you again for your kind words and for returning to us. We’d be thrilled to assist you for a third year in a row.

Warmest regards,
The Celtic Legend Team 🚗✨

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