D N M Plumbing & Heating Services Ltd Reviews 

102
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A very efficient, helpful and good good service service always come on time and the day they say they will pleasant staff excellent office staff highly recommend them if you want a job doing well get... See more

Rated 5 out of 5 stars

Annual reminder for my boiler service then service arranged quickly and easily. Plumber arrived at the time predicted and quickly completed the service of the boiler whilst also answering a couple... See more

Company replied

Rated 5 out of 5 stars

Great service. Very knowledgeable staff both on phone and in person. Person on phone vet friendly and was comfortable speaking with here. Jackson came on service call. Polite and personable. Has great... See more

Rated 5 out of 5 stars

Have used this N M plumbing for the last 16 years on moving to newark and knowing nobody They have serviced my Hastings system throughout this time Also any plumbing issues I’ve had they have al... See more

Company replied

Company details

  1. Plumber

Information provided by various external sources

Has your boiler stopped working? Do you require a new central heating System? Call DNM Plumbing & Heating Services today!


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

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4.9

All reviews

(102)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast and efficient service

29 May 2019
Unprompted review
D N M Plumbing & Heating Services Ltd logo

Reply from D N M Plumbing & Heating Services Ltd

Dear Peter,

Thank you for taking the time to leave great comments and a 5 Star Review

I am pleased we were able to meet your requirements and look forward to working with you in the near future!

Kind regards

Suzanne
DNM Plumbing & Heating Services

Rated 5 out of 5 stars

Toilet Flushing

Flushing of toilet difficult. Flushing made normal again through a replacement of syphon. Also fitted was a large rubber washer item between cistern and drainage pipe. Whole operation took about 45 minutes.

15 April 2019
Unprompted review
D N M Plumbing & Heating Services Ltd logo

Reply from D N M Plumbing & Heating Services Ltd

Dear Customer,

Many thanks for the review & 5 Stars!

Kind regards

Linnea

DNM Plumbing & Heating Services

Rated 5 out of 5 stars

Good and efficient customer service.

28 March 2019
Unprompted review
D N M Plumbing & Heating Services Ltd logo

Reply from D N M Plumbing & Heating Services Ltd

Dear Miss Walker,

Thank you for taking the time to leave us a 5 star review.

We look forward to working with you in the future.

Kind Regards

Linnéa

DNM Plumbing & Heating Services

Rated 5 out of 5 stars

A good job done

A good job done. Your plumber was very clean and cleared up after completing job. Very satisfied.

18 March 2019
Unprompted review
D N M Plumbing & Heating Services Ltd logo

Reply from D N M Plumbing & Heating Services Ltd

Dear Customer,

Many thanks for the great review & 5 Stars!

Kind regards

Linnea

DNM Plumbing & Heating Services

Rated 5 out of 5 stars

Good prompt service

Good prompt service, was given advice about flue needing more clips than were fitted by original fitter. Will definitely use again and recommend to friends and family.

16 March 2019
Unprompted review
D N M Plumbing & Heating Services Ltd logo

Reply from D N M Plumbing & Heating Services Ltd

Dear Mr Clarke,

Thank you for taking the time to leave us a 5 star review.

We are glad to hear we meet your needs and we look forward to working with you in the future.

Kind Regards

Linnéa

DNM Plumbing & Heating Services

Rated 5 out of 5 stars

First time I have used DNM and was very…

First time I have used DNM and was very impressed with both the service provided and the charges applied. Will use them again.

12 March 2019
Unprompted review
D N M Plumbing & Heating Services Ltd logo

Reply from D N M Plumbing & Heating Services Ltd

Dear Colin,

Thank you for taking the time to leave great comments and a 5 Star Review

I am pleased we were able to meet your requirements and look forward to working with you in the near future!

Kind regards

Linnéa

DNM Plumbing & Heating Services

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly guy who came to do our annual gas inspection.

8 March 2019
Unprompted review
D N M Plumbing & Heating Services Ltd logo

Reply from D N M Plumbing & Heating Services Ltd

Dear Mr Gilbert,

Many thanks for the great review & 5 Stars!

Kind regards

Linnea

DNM Plumbing & Heating Services

Rated 3 out of 5 stars

DNM are usually efficient and prompt…

DNM are usually efficient and prompt in their service. On this occasion, however, a blocked heat exchanger was not detected and DNM had to call Bosch engineer who found this fault quickly. DNM could have saved me the extra cost if they had diagnosed the fault themselves.However I have paid for the work as I am pleased to have the boiler working again.

27 February 2019
Unprompted review
D N M Plumbing & Heating Services Ltd logo

Reply from D N M Plumbing & Heating Services Ltd

Dear Joan,

Thank you for leaving a review. Our engineer was unable to detect the blocked heat exchanger as he was booked in only to re-pressure the boiler, which on this occasion the boiler did not need re-pressuring but presented a fault code indicating that the electrodes were faulty. As our office explained to you prior to the appointment we do not carry out fault finding on Worcester boilers and if this was required we advised using Worcester's 'one off' repair service, where they have their own Bosch engineers who carry all the relevant parts required and are specialized in repairing Worcester Boilers. As this was the case our office advised that we could sort the appointment out with Worcester on your behalf including paying their 'one off' fee of £275.00 and that this cost would be passed onto you, with no additional charge, to which you agreed. This charge was not an extra cost, it was the cost to have your boiler repaired as promptly and efficiently as possible.

Kind regards

Suzanne Mayfield
DNM Plumbing & Heating Service

Rated 5 out of 5 stars

Very happy with their boiler…

Very happy with their boiler installation and their follow up support/service.

22 February 2019
Unprompted review
D N M Plumbing & Heating Services Ltd logo

Reply from D N M Plumbing & Heating Services Ltd

Dear Mr Martin,

Thank you for taking the time to leave great comments and a 5 Star Review

I am pleased we were able to meet your requirements and look forward to working with you in the near future!

Kind regards

Linnéa

DNM Plumbing & Heating Services

Rated 5 out of 5 stars

Excellent service

Excellent service
& have customers in same street happy with work.

John Newark

21 February 2019
Unprompted review
D N M Plumbing & Heating Services Ltd logo

Reply from D N M Plumbing & Heating Services Ltd

Dear Mr Nevin,

Many thanks for the great review & 5 Stars!

Kind regards

Linnea

DNM Plumbing & Heating Services

Rated 5 out of 5 stars

Quick and efficient service

14 February 2019
Unprompted review
D N M Plumbing & Heating Services Ltd logo

Reply from D N M Plumbing & Heating Services Ltd

Dear Customer,

Thank you for taking the time to review the service you have received with 5 stars.

We look forward to working with you in the near future.

Kind regards

Linnéa

DNM Plumbing & Heating Services

Rated 5 out of 5 stars

Well-established, reliable firm.

They came round as soon as they could to diagnose my heating problem and gave me a fair quote for the job to fix it, which I have accepted. They have been sorting my plumbing and heating needs for over 20 years now and I have always been very pleased with their work.

12 February 2019
Unprompted review
D N M Plumbing & Heating Services Ltd logo

Reply from D N M Plumbing & Heating Services Ltd

Dear Mr John,

Thank you for taking the time to leave great comments and a 5 Star Review

I am pleased we are able to meet your requirements we look forward to working with you in the near future!

Kind regards

Linnéa

DNM Plumbing & Heating Services

Rated 5 out of 5 stars

Brilliant friendly service and good…

Brilliant friendly service and good price

2 February 2019
Unprompted review
D N M Plumbing & Heating Services Ltd logo

Reply from D N M Plumbing & Heating Services Ltd

Hi,

Thank you for taking the time to review the service you have received with 5 stars.

Kind regards

Linnéa

DNM Plumbing & Heating Services

Rated 5 out of 5 stars

Excellent

I expected good and got great. Helpful and flexible.Nigel was clearly able and willing to fit a complicated toilet with an internal macerater.

29 January 2019
Unprompted review
D N M Plumbing & Heating Services Ltd logo

Reply from D N M Plumbing & Heating Services Ltd

Dear Bobby,

Thank you for taking the time to leave us a 5 star review.

We are glad to hear we meet your needs and we look forward to working with you in the future.

Kind Regards

Linnéa

DNM Plumbing & Heating Services

Rated 5 out of 5 stars

Speedy response polite service

Speedy response polite service, friendly engineer explained exactly what he was going to do.
Overall very pleased

17 January 2019
Unprompted review
D N M Plumbing & Heating Services Ltd logo

Reply from D N M Plumbing & Heating Services Ltd

Dear Mr Knowles,

Thank you for taking the time to leave great comments and a 5 Star Review

I am pleased we were able to meet your requirements and look forward to working with you in the near future!

Kind regards

Linnéa
DNM Plumbing & Heating Services

Rated 3 out of 5 stars

Very friendly and helpful

Very friendly and helpful, went out of his way to source parts for us, only complaint is he left us with a leaking pipe under the sink which we had to sort out ourselves.

In response to us not making you aware.. That's because it was 4pm the day before you closed down for Christmas for almost 2 weeks, we couldn't wait to fix the leak we were left with, thanks

27 December 2018
Unprompted review
D N M Plumbing & Heating Services Ltd logo

Reply from D N M Plumbing & Heating Services Ltd

Dear Customer,

Thank you for taking the time to leave a review,

We are very pleased that the engineer was able to repair & resolve the leak to the expansion vessel on the cylinder and that you found our services friendly & helpful.

It is unfortunate we were not made aware of the additional works required and that you had to sort the leak under the sink yourselves.

Once again thank you for your comments.

Kind regards

Suzanne
DNM Plumbing & Heating Services

Rated 5 out of 5 stars

Very satisfied customer

I have used DNM for a number of years both at home and my place of work. I have always been one hundred percent satisfied with the service, the friendly office staff and their willingness to do their utmost best for their customers.

27 December 2018
Unprompted review
D N M Plumbing & Heating Services Ltd logo

Reply from D N M Plumbing & Heating Services Ltd

Dear Ms Maxwell,

Thank you for taking the time to leave great comments and a 5 Star Review

I am pleased we were able to meet your requirements and look forward to working with you in the near future!

Kind regards

Suzanne
DNM Plumbing & Heating Services

Rated 5 out of 5 stars

I have used DNM plumbing for many…

I have used DNM plumbing for many years, and have always found them a good reliable company.

20 December 2018
Unprompted review
D N M Plumbing & Heating Services Ltd logo

Reply from D N M Plumbing & Heating Services Ltd

Dear Ms Taylor,

Thank you for taking the time to review the service you have received with 5 stars.

We look forward to working with you in the near future.

Kind regards

Linnéa

DNM Plumbing & Heating Services

Rated 5 out of 5 stars

Couldn’t ask for a more reliable…

Couldn’t ask for a more reliable service.

11 December 2018
Unprompted review
D N M Plumbing & Heating Services Ltd logo

Reply from D N M Plumbing & Heating Services Ltd

Dear Mr Harris,

Thank you for taking the time to leave us a 5 star review.

We are glad to hear we meet your needs and we look forward to working with you in the future.

Kind Regards

Linnéa

DNM Plumbing & Heating Services

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