Solid product quality, tiny imperfections(can be ignored however) If I lived in the UK I had given 5 stars but sadly, since UK is not part of the EU anymore, shipping takes a bit longer and has to... See more
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Excellent bit of kit, I use it for running custom macros in CAD drafting to speed up my workflow. Fast delivery & good quality keys. The only issue I have is with the software; it's the tiny, non-... See more
Very disappointed, so much so, I've just replaced it. Keys, specifically the space bar, frequently either gave no space, or two spaces, needing me to go back over my work and correct. Very frustrating... See more
Company replied
Products were in stock, customer service were very fast and friendly replying to my enquiries, even put special instructions to the factory to swap keys around on the keyboard before shipping so it wa... See more
Company replied
Company details
Written by the company
Ceratech is a British registered manufacturer of computer input devices and peripherals, with over 40 years experience, and now has over 500 different models available. In 1981, Ceratech began to manufacture and distribute products within the UK, Europe and the United States before opening a branch office in Paris. The main product portfolio covered EPOS, Industrial and Office peripherals. Over the following years, Ceratech developed and registered the brand name Accuratus to cater for consumer products whilst launching a number of products into the retail sector. In the 1990’s, Ceratech developed a range of products for the OEM channel and still continues to partner with some of the top global manufacturers today.
Contact info
Units 3 - 4 Ashridge Business Park, GU35 9LW, Kingsley, United Kingdom
- 01420 85470
- sales@ceratech.co.uk
- www.ceratech.co.uk
4.0
Great
44 reviews
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Hasn’t replied to negative reviews
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Reply from Ceratech Accuratus Limited
Hi Aidan,
Sorry to hear you were waiting longer than expected for your delivery. Having looked at your order, I can see it was ordered at 21:14 on July 1st. This was then despatched from us the next day via Evri (the selected delivery method at checkout). I can see that this was then marked as delivered on the 8th.
Apologies for the wait with the delivery, we will raise this with the courier as a 6 day wait is longer than we would expect.
Kind regards,
Ceratech
Great price and service
Great price on mouse and keyboard I bought with clear details on the product so I knew I was getting a wired version with USB-C connection. Had an initial problem that the next-day tracking didn't show, but this was only due to a wrong link, after contacting Charlie he resolved it and my product arrived within 24 hours anyway.
7 June 2024
Unprompted review
Very fast and prompt delivery
13 February 2024
Excellent and speedy service
Excellent and speedy service - They did not have one of the items I ordered but were able to offer a satisfactory replacement. Thank you
29 January 2024
Replacement part
Customer service was amazing when i had a slight problem. Sorted it out very quickly just in time for Christmas.
19 December 2023
Fantastic customer service
Fantastic customer service. I made an error with the order and Ceratech rectified this so quickly & made sure I received the order. The mouse I ordered works well, glides easily and is very responsive. Looks great on my desk too. Thank you Ceratech 🤩
30 November 2023
Very very helpfull team
21 August 2023
The item arrived very quickly
The item arrived very quickly. I have macular degeneration so this type of keyboard means that I can see the keys easily.
2 May 2023
My keyboard does what it said on the…
My keyboard does what it said on the website and was delivered efficiently
1 May 2023
The mouse is great but the keyboard is…
The mouse is great but the keyboard is quite hard to use as the keys are very close together
1 March 2023
Good Customer Service
There was a delivery problem and they solve it at short notice. Great experience.
4 October 2022
Very understanding and helpful
Very understanding and helpful.
Went above and behond to help us out with an issue
3 November 2022
Lovely to have environmentally friendly…
Lovely to have environmentally friendly trainers!
20 October 2022
Quality merchandise
Quality merchandise, I was kept informed about my order. Took a little bit longer than I would have liked to be delivered.
9 August 2022
Shipped the order very quickly
Shipped the order very quickly! Would not hesitate to order again :)
5 May 2022
Reply from Ceratech Accuratus Limited
Hi Trevor, that's great to hear, thanks for leaving your feedback!
Amazing customer support, service and delivery
Products were in stock, customer service were very fast and friendly replying to my enquiries, even put special instructions to the factory to swap keys around on the keyboard before shipping so it was Mac layout. They even confirmed despatching it in a follow-up personal email reply, and sent it next day DPD as a complimentary gesture. Fantastic service. Hope to support Ceratech again in future.
21 February 2022
Reply from Ceratech Accuratus Limited
Hi Paul, that's great to hear! Thank you for your comments, this has been passed on to our team.
One very happy consumer!
Ordered the digital flask and its such a great product, delivery was so much faster than expected and customer service was fantastic. Will definitely be ordering more items again!
31 January 2022
Unprompted review
Reply from Ceratech Accuratus Limited
Hi Bethany, great to hear about your positive experience! Your comments have been passed along to the team.
Very disappointed
Very disappointed, so much so, I've just replaced it. Keys, specifically the space bar, frequently either gave no space, or two spaces, needing me to go back over my work and correct. Very frustrating. The keyboard didn't even sit flat on my desk, it rocked, clearly being something wrong with it either having warped, or from manufacture. I actually suspect it had previously been returned and then sent out to the next customer - me.
30 January 2022
Reply from Ceratech Accuratus Limited
Dear Paul,
Thank you for allowing us to resolve this issue and once again we are sorry the keyboard was damaged in transit.
A full credit has now been issued to your account and we will report this unacceptable issue to our couriers.
Thank you
Excellent selection of keyboards at…
Excellent selection of keyboards at great prices.
11 January 2022
Exactly what I needed and delivered…
Exactly what I needed and delivered well packaged and on time.
20 December 2021
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