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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with various products, reporting issues such as products not absorbing well, leaving white stains, or causing skin irritation like burning, stinging, itching, and redness. Some customers also found certain products ineffective for their specific skin concerns, like eczema or dry skin, and noted that some items had a chemical smell or a poor texture. However, some people were satisfied with the products, finding them effective for hydrating skin, clearing breakouts, or fading hyperpigmentation. A few other people also felt that certain products made their skin soft and helped with scars, with some even stating that these products were more effective than prescribed creams.

What people talk about most

Product

People report ambiguous experiences with product. While some consumers praise certain products, such as the... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers praised products for clearing skin,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

CeraVe skin renewing eye cream. I would like to know the percent of Vaseline is in this product. The ingredient list is very long for 15 ml tube. Won't repeat buy this. Just feels like petroleum jelly... See more

Rated 4 out of 5 stars

I love CeraVe's moisturizers and cleansers. I live in a desert climate, and these have saved my skin. However, their sunscreens are absolutely terrible. Thick, don't absorb well, leave white stains on... See more

Rated 4 out of 5 stars

Best moisturiser I have ever used for my acne prone, combination skin. The only problem is that it's not cruelty free so I no longer use it but if you don't mind that then I really reccomend


Company details

  1. Skin care clinic
  2. Beauty product supplier
  3. Cosmetic Products Manufacturer
  4. Cosmetics Industry
  5. Cosmetics shop
  6. Skin care products vending machine

Information provided by various external sources

Discover skincare developed with dermatologists to help restore skin's protective barrier. Explore cleansers, moisturizers, sunscreens and more, all containing essential ceramides.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

205 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

Chemical burns now require medical support

Due to poor and misleading labelling the product was incorrectly applied and has resulted in several GP appointments and facial burns/ scarring.
The NZ contact number is disconnected and CeraVe refuses to engage in conversation.
I 100% do not recommend this product while there is a chance you will use it wrong due to poor directions/ product labelling.
Edit: CeraVe contacted me: Attempted to lie by saying product is not sold in NZ so can not help. Don’t trust this company!

4 October 2024
Unprompted review
Rated 1 out of 5 stars

So disappointed to discover this creams…

So disappointed to discover this creams and lotions are not cruelty free, won’t buy again ,have found a good ceramide lotion in boots that is PETA approved. Such an out of date practice which is obviously not necessary as I easily found ceramide lotions in a few minutes on internet that are cruelty free. My big bottle I just purchased is straight in the bin .

9 April 2024
Unprompted review
Rated 5 out of 5 stars

CeraVe Blemish Control Cleanser

I don't usually write reviews but for this one, I must. It is one if the best Blemish Control Cleanser I have recently used. Moved from a different country and was looking for a product that understands my skin and would help me in clearing out the blemishes. I started using this 5 months back and I am amazed at the results. It is indeed the best one. Thanks to my colleague who recommended this. Super product.

11 December 2023
Unprompted review
Rated 5 out of 5 stars

My saviour

I only review when something astounds me or really annoys me. CeraVe astounds me. Here's my story...a year or so ago, my partner for 24 years started changing, you ladies will know, disappointing instances that were not your fault, if you know what I mean, visits getting fewer and fewer, then, suddenly 7 months ago he left me. After a while, I took a good look at myself, sun damaged crepey skin, galloping to my 78th birthday. Nothing I used helped, any results were very temporary. So my last resort, I bought CeraVe moisturiser. Blimey, it works, I'm not looking like a 20 year old, but my damaged skin is smooth, moisturised, and yes, looking nice again. My ex will never see it, but somebody who will appreciate it will, hopefully soon. I can't thank CeraVe enough. I use it at least twice a day, all over and I can't praise it highly enough. Now I look in the mirror and think......he should have waited!

28 February 2024
Unprompted review
Rated 5 out of 5 stars

Cetacean

This cleanser has made my skin feel soothing and nice with its hydration boost in my skin and I have used it for many years and it has never been a disappointment to me

8 February 2024
Unprompted review
Rated 5 out of 5 stars

Oh Lord where do I begin

Oh Lord where do I begin?
Confidence check✅
Self esteem✅
Boldness✅
Walk with a smile✅
And more confidence ✅. Been struggling with acne for year, and started using Cerave 3 months ago after a friend recommended it. And I don’t know how to thank her❤️ I have never been smooth for years😭😭😭😭

1 February 2024
Unprompted review
Rated 4 out of 5 stars

The facewash I use is very good and…

The facewash I use is very good and doesn't make my skin dry, and keeps my blemishes away. The 4 star is although the product is good their customer service is very slow at replying. An issue that could have been fixed in one email has taken over a month, due to them taking weeks to reply to each email

30 January 2024
Unprompted review
Rated 4 out of 5 stars

good

good cleanser for good price that makes your face look better

23 January 2024
Unprompted review
Rated 1 out of 5 stars

I wouldn't recommend this product to…

I wouldn't recommend this product to anyone. I developed an autoimmune disease in my 50s which caused my skin to break out in bumps and sores on my face. CeraVe facial wash was recommended as my daily cleanser. I used it for over a year not realizing it was the cleanser making my face even worse! My face felt slimy and greasy and I had bumps all over. My face looked "ruddy" with enlarged pores and overall just a mess. One day the store was out of my cleanser so I tried another brand. My face immediately cleared up! It's smooth, my pores have decreased in size. My daughter who is an estetician told me a while ago NOT to use CeraVe and that customers come to her with extremely clogged pores in which she extracts "goo" I will never use this again. I wish I would have listened to her sooner!

18 January 2024
Unprompted review
Rated 1 out of 5 stars

!!DO NOT BUY!!

!!DO NOT BUY!!
I bought the Cera Ve SA Smoothing cleanser and it’s literally burnt my whole face, had to hold ice cubes on my face because the burning was that bad for at least 30 minutes. It even says on the bottle suitable for sensitive skin, it’s absolutely disgusting

24 December 2023
Unprompted review
Rated 5 out of 5 stars

Engaged into skincare

I thought that all these moisturizers and other stuff was for the girls. But then my girlfriend hinted me that my skin looks so old, there are wrinkles and acne.
I decided to change the way I take care of the skin and she advised to buy CeraVe moisturizing foam cleanser as a kind of first step into normal skincare lifestyle, so to speak.
A month has already passed and I really noticed how my skin started to shine, wrinkles weren't smoothen out, but they became less noticeable. As for the acne, then I use another product, so everything is good so far.

20 December 2023
Unprompted review
Rated 1 out of 5 stars

Lies.

Says it helps with acne? Full of lies nothing but would just produce some more acne for you. This cream only acts as a barrier not as a moisturizer

3 December 2023
Unprompted review
Rated 1 out of 5 stars

Overpriced

Overpriced, heavy, tag says for dry skin condition, soap free with oil but actually my supermarket shower gel dries less my skin

1 November 2023
Unprompted review
Rated 1 out of 5 stars

Disappointing

Soo i got a cera ve product BLEMISH CONTROL GEL in farmacy and well if didn't work a was not going to write this negative review but that maked my face like i never seen before cuz i followed the instruction and i know my skin type very disappointed

10 October 2023
Unprompted review

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