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Certini Bicycle Co. Reviews 

1,195
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 835 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often receiving their orders quicker than expected. Many people highlight the excellent quality of the products, noting items arrive in pristine condition and are well-packaged. Consumers also appreciate the very competitive pricing, finding great value for money on a wide range of items, alongside an overall outstanding service from helpful and knowledgeable staff. However, some customers also noted occasional issues with delivery times, including delays in dispatch or problems with courier scheduling, leading to unexpected waiting periods.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping and prompt... See more

Product

People report positive experiences with product, often highlighting the great stock, competitive pricing, and... See more

Price

Customers had positive experiences with price, often highlighting that products were offered at very good or... See more

Service

Clients share positive opinions on service, consistently describing it as brilliant, excellent, and great... See more

Order

Users describe positive interactions with order, highlighting the ease of ordering and quick delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a newly established bicycle repair shop, I don't have the luxury of having the money to go to the big distributors or store a lot of stock. I came across Certini Bicycle Co on the Internet with re... See more

Rated 5 out of 5 stars

Recently bought a rear shock mounting hardware kit that is fairly hard to find somewhere else, and the price is incredibly lower compared to another online shops. Fast shipping too.

Rated 5 out of 5 stars

Bought my Specialized Roubaix from Certini about a year ago, went back in for a few services and to buy parts and it has always been a good experience. Friendly staff who know all about bikes and are... See more

Rated 5 out of 5 stars

The bike I bought was ex-demo and arrived in excellent condition, pristine clean and came with all of the manuals and fittings you’d expect with an off the shelf new bike. The bike was also expertly p... See more


Company details

  1. #8 of 96 best companies in Bicycle Shop
  2. #10 of 62 best companies in Bike accessories store

Written by the company

Family owned and run Bike Shops in Plymouth, Bristol, Birmingham and Stafford. Representing the best bike brands both in store and online.


Contact info

Promotion box for Certini Bicycle Co.

Certini Warehouse Clearance

Your last chance to grab these bargains before they sell out.

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,195)

815 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought online for pick up at the…

Bought online for pick up at the Saltash branch, really speedy service & the guy at the counter went to the trouble to make sure that I had ordered the correct part for my 2012 Levo.
Outstanding customer service as always from Saltash Certini.

18 April 2026
Rated 5 out of 5 stars

Great price with fast delivery

Great price with fast delivery

22 April 2026
Certini Bicycle Co. logo

Reply from Certini Bicycle Co.

Thank you for your kind reply. We are glad you are pleased with our service, and that your purchase arrived so swiftly. Happy riding.

Rated 5 out of 5 stars

Good price

Good price. Prompt despatch.

22 April 2026
Certini Bicycle Co. logo

Reply from Certini Bicycle Co.

Thank you for your kind review. We are glad you are happy with our service and that your items arrived so quickly. Wishing you happy riding.

Rated 5 out of 5 stars

Great service, delivery and staff

Great service, fast delivery, knowledgeable staff.

Bought a bike recently, everything went smoothly. I phoned a few times with questions and they always knew their stuff. Bike was delivered with 2 days, fantastic!

1 May 2026
Unprompted review

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