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Certini Bicycle Co. Reviews 1,103

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 837 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the efficiency and smooth process from ordering to delivery. Many people praise the fast delivery, with items often arriving sooner than expected and well-packaged. Reviewers also appreciate the competitive pricing and the quality of the products, especially for specialized components. The staff are consistently described as helpful, knowledgeable, and going above and beyond to assist customers. However, some reviewers were not happy with the delivery process, experiencing delays and missed appointments from the courier. A few other people also felt that a bike they received was not properly checked by a mechanic, leading to issues like a short chain, a cross-threaded bolt, and the need for personal repairs.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Product

Customers had positive experiences with product, often highlighting the quality and competitive pricing of... See more

Price

Users describe positive interactions with price, frequently highlighting competitive and reasonable pricing... See more

Service

Customers consistently note positive experiences with service, often describing it as great, excellent, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a specialized Rockhopper for my son. Communication about delivery was great and bike arrived really swiftly. It was really well packaged within the bike box and not difficult to build. Really... See more

Rated 5 out of 5 stars

Great Sales Experience with Certini. Spotted a Range Extender and Connecting Cable for my Creo. Website information was spot on and delivery communication very accurately detailed through emails.... See more

Rated 5 out of 5 stars

Quick helpful advice with the provision of the correct part number based on a photograph of the faulty part. A quick link within the email to enable trouble free ordering. Very quick delivery.

Rated 5 out of 5 stars

Very fast delivery from Certini. Think I even received it within 24 hours, impressive. I mean, it's £9.50 for a bit of rubber so I'm not going to go nuts about it but it's the perfect like for like... See more


Company details

  1. #9 of 95 best companies in Bicycle Shop
  2. #10 of 62 best companies in Bike accessories store

Written by the company

Family owned and run Bike Shops in Plymouth, Bristol, Birmingham and Stafford. Representing the best bike brands both in store and online.


Contact info

Promotion box for Certini Bicycle Co.

Certini Warehouse Clearance

Your last chance to grab these bargains before they sell out.

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

New crank shimano 105

First the price was really good and the delivery came so fast I was so happy
Now my bike fitter has fitted the new crank and im really enjoying it
Thank you Certini team

8 May 2026
Rated 5 out of 5 stars

Reliable seller

Reliable seller, fast delivery for quality products.

I bought a Specialized S241400001 Turbo 44T 11/12-Speed 104 BCD 1x Chainring Praxis from them - Certini is one of the online stores that offers original-made parts at a competitive price. It was dispatched very promptly and arrived within 2 days.

12 March 2026
Rated 5 out of 5 stars

Great value and fantastic service

Cheapest around for the bits I was after, so ordered from Certini instead of my usual retailer. Bought through the app for the additional discount and even using the standard shipping the products were dispatched that afternoon and with me the following morning. Great service, I'll definitely be using again in the future.

12 May 2026
Rated 5 out of 5 stars

Great company to deal with

After much searching I bought my bike online as Certini were offering the best price for delivery to my area.
Communication was excellent, with updates on tracking when needed.
The bike arrived in great condition with only the handlebars and front wheel needing attached. A few tightening checks later, it was ready to ride.
I would highly recommend them.

9 May 2026

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