CRC was the first online store for bicycle products that I met many years ago. I have bought many times at CRC and the experience has always been satisfactory. Perhaps... before... they had a large... See more
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They cancelled the whole shipment because "there was a food item" with problems in exporting. They refunded a week after it but it took several mails to customer service to find out what happened. Bad... See more
Company replied
It would have been a 5 star experience if the website/app had saved correctly the items from my wishlist. Nevertheless, evetything else from the shopping experience was very smooth. Thanks!
Excellent product! Fast shipping, even internationally! Would suggest, more wrapping for delivery since some areas can still come in contact with the box and be damaged.
Company details
Information provided by various external sources
Nuestro desafío es extender nuestros estándares de calidad a todo el mundo ciclista ofreciendo los mejores precios en todo lo que necesitas para tu deporte haciéndote llegar todo sin problemas.
Contact info
United Kingdom
- www.chainreactioncycles.com/es
4.1
Great
8k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent
Excellent, the product arrive in 4 days nin Perfect conditions
15 February 2018
Unprompted review
Perfect the return politics
Perfect the return politics
Not so good the 5 minutes you have after to place an order. I would give 20-30 minutes
After that, everything looks good
15 February 2018
Unprompted review
Very Good!!!!
15 February 2018
Unprompted review
Everything worked fine
14 February 2018
Unprompted review
good service
14 February 2018
Unprompted review
The tires are dead in my first ride …
The tires are dead in my first ride (FRONT AND REAR) :( BAD EXPERIENCE
13 February 2018
Unprompted review
Reply from ChainReactionCycles.com
Hi Marcelo,
Thanks for your feedback.
I am sorry to hear that you are having problems with your tyres. So that we can investigate this further could you please send an email directly to our Spanish Customer Service team: ventas@chainreactioncycles.com and they will be able to assess the issue and offer you a solution.
Regards,
CRCPaula
Perfect buy!
13 February 2018
Unprompted review
I dont reveived the order
10 February 2018
Unprompted review
Reply from ChainReactionCycles.com
Hi Gianluca,
I am sorry to hear that your order did not arrive within the estimated delivery timeframe. Our Shipping advisors work hard to ensure all parcels arrive safe and sound so I can assure you that delays are a rare occurrence.
Having reviewed your order details I can confirm your order has arrived at destination and is now being processed by local Customs office. I would kindly ask that you contact your local customs authority directly as there may be customs fees to pay before the parcel progresses through the postal system.
If you require further assistance with this, please reach out to our Shipping Team, via our Contact Us form (http://www.chainreactioncycles.com/customer-service/email-or-phone-us).
Regards,
CRCPaula
Very happy with the prices and the …
Very happy with the prices and the shipping. It has been a great discover
10 February 2018
Unprompted review
all ok like always .
9 February 2018
Unprompted review
Very happy with CRC
Very happy with CRC. Good products, competitive prices and short delivery times.
9 February 2018
Unprompted review
Fast and reliable
9 February 2018
Unprompted review
I did no have proper info to follow the …
I did no have proper info to follow the order. Put in contact 3 times Witherspoon ChainReaction but info provided was por.
7 February 2018
Unprompted review
Reply from ChainReactionCycles.com
Hi Endika,
Thanks for your feedback.
According to the tracking details, your parcel arrived safe and sound on 07/02/2018 (5 working days), meaning that it was delivered within the timescale offered for the shipping method selected (3-5 working days).
Regards,
CRCPaula
fantastic!!!
6 February 2018
Unprompted review
Great but the delivery times are too …
Great but the delivery times are too long.
5 February 2018
Unprompted review
Purchase of Diadora Gym mens cycling shoes
This is my second purchase at ChainReactionCycles.com and as my first one everything was up to my expectations. The product came on time and could not get a better deal for the product I bought. I would recommend to anyone... in fact, I have recommended to several friends already.
2 February 2018
Unprompted review
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