Challenge Fencing Ltd Reviews 1,748

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and friendly, often going above and beyond to assist with orders and provide advice. The delivery service is frequently highlighted as excellent, with many appreciating the promptness, good communication, and the helpfulness of the delivery drivers who often place items exactly where needed. Reviewers are also very satisfied with the quality of the products and the overall service, noting the ease of ordering and the competitive prices. However, some people mentioned that the order processing took a little more time, and a few found the delivery cost to be somewhat expensive compared to the value of the goods.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Service

Reviewers consistently report positive feedback about the service, often describing it as excellent,... See more

Product

Customers consistently note positive experiences with product quality, often describing them as first-class,... See more

Order

People report positive experiences with the ordering process, finding it easy and straightforward, whether... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant help from Challenge Woking....last minute on Friday before Christmas needed some sort of rustic panels to replace our broken forest school den in time for our Chrudtmas event 3 days later A... See more

Company replied

Rated 5 out of 5 stars

Staff are always helpful here. They take time to find a solution to your partuclar problem, helping the amateur like me to fix his fence. I've been using them for years, Downside included, and know wh... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing! After being let down by a well known store for fence panels, concrete posts and gravel boards I called Challenge. Super friendly and very knowledgeable lady on the phone - called F... See more

Company replied

Rated 5 out of 5 stars

Excellent delivered a day before actual delivery date.could of delivered the day before but sadly wasn't around. Excellent products no damage perfect even helped me put it where I needed it couldn't a... See more

Company replied


Company details

  1. #3 of 30 best companies in Fence Supply Shop
  2. #15 of 195 best companies in Garden centre
  3. #4 of 64 best companies in Landscaping Supply Shop
  4. #6 of 67 best companies in Timber merchant
  5. #1 of 3 best companies in Railway Sleepers Supplier
  6. #4 of 31 best companies in Wood Supplier

Written by the company

The easiest, friendliest & most modern way to buy a fence, deck or gate. At Challenge Fencing we’re here to offer help & advice on all of your garden fencing & wooden landscaping projects. We are a local business in Surrey & Kent under the same ownership since 1987 with a history dating back to the 1940s. We only sell premium quality garden fencing, decking, driveway & garden gates and landscaping products such as wooden sleepers. So whether you’re planning a new garden fence or deck, updating your garden furniture, or requiring the added security of a strong garden or driveway, our huge stock means we’ve always got exactly what you are looking for. Our friendly in-branch staff will help make your next garden project a little easier with professional advice & installation guidance. You can buy online & choose to collect at your local branch or have one of our helpful delivery teams drop off your order at home. If you have any questions please telephone your local branch or message us via our Facebook page @ChallengeFencingLtd.


Contact info


4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Reliable supplier

Good delivery of quality goods. The delivery lady was particularly pleasant.

17 November 2025
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, John Ellender, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Rich J

All good everything was ready for pick up, great customer service

31 October 2025
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Richard Jeffery, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Got to give 5 stars!

Easy to contact. Knowledgeable operative.
Kept fully upto date with delivery and all executed on time as arranged. Absolutely no hassle. Got to be 5 Stars

22 October 2025
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Reply from Challenge Fencing Ltd

Thank you, Brian West, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Easy to order, prompt delivery, good quality

Ordering was straight forward. Delivery was within 24hours. Driver and assistant were polite and co-opertaive with respect to where to store the panels and posts. Quality of what we were supplied was good.

23 October 2025
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Reply from Challenge Fencing Ltd

Thank you, HGB, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Very helpful team and super-efficient

Very helpful team and super-efficient. My online order was ready the same day!!

22 October 2025
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, T J, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

The delivery team were really helpful…

The delivery team were really helpful and very attentive. Would highly recommend Paul to others.

17 October 2025
Unprompted review
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Reply from Challenge Fencing Ltd

Thank you, Adam, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Website and ‘how to guide’ easy to use

Website and ‘how to guide’ easy to use, sales team prompt and accommodating, delivery driver on time and super friendly- overall a great experience…

23 September 2025
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Mark Gibbins, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Everything was great

Everything was great , service and products. Always great staff.

8 September 2025
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Chris Liddiard, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Fast and reliable delivery

Fast and reliable delivery. Excellent customer service👌

15 September 2025
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Vicky Fathers, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Fabulous service

Decided to extend the garden fencing, ordered online and the usual impressive service. We arrived to collect to be greeted by name by Leroy who brought the goods out ad put the timber in the car for us. Fabulous service once again.
Highly recommended

31 August 2025
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Dr. John Henley-Smith, for your kind review; it is very appreciated.

Rated 4 out of 5 stars

Helpful delivery driver

Minor miscommunication with the office but the lady who delivered went above and beyond to sort it out.

12 September 2025
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Cat Elysia Moss, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Brilliant

Third time using them. Simple to order, quick to deliver and good quality product. Clear communication and competitive prices.
Another 5 star review.

26 August 2025
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Reply from Challenge Fencing Ltd

Thank you, BA, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Helpful advice

They were really helpful in choosing the products I needed to complete the job.

5 September 2025
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Bob Mallett, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Absolutely Amazing!

Absolutely amazing! After being let down by a well known store for fence panels, concrete posts and gravel boards I called Challenge. Super friendly and very knowledgeable lady on the phone - called Friday pm and all delivered and taken into my garden by manager, on Saturday morning! Prices slightly higher but not significantly and for an amazing quality product that will last years longer and wonderful service, it’s worth every penny and more! Fence is up and looks incredible! Thank you so much Challenge Fencing.

21 August 2025
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Ella Tjaden-Thompson, for your kind review; it is very appreciated.

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