Challenge Fencing Ltd Reviews 1,748

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and friendly, often going above and beyond to assist with orders and provide advice. The delivery service is frequently highlighted as excellent, with many appreciating the promptness, good communication, and the helpfulness of the delivery drivers who often place items exactly where needed. Reviewers are also very satisfied with the quality of the products and the overall service, noting the ease of ordering and the competitive prices. However, some people mentioned that the order processing took a little more time, and a few found the delivery cost to be somewhat expensive compared to the value of the goods.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Service

Reviewers consistently report positive feedback about the service, often describing it as excellent,... See more

Product

Customers consistently note positive experiences with product quality, often describing them as first-class,... See more

Order

People report positive experiences with the ordering process, finding it easy and straightforward, whether... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant help from Challenge Woking....last minute on Friday before Christmas needed some sort of rustic panels to replace our broken forest school den in time for our Chrudtmas event 3 days later A... See more

Company replied

Rated 5 out of 5 stars

Staff are always helpful here. They take time to find a solution to your partuclar problem, helping the amateur like me to fix his fence. I've been using them for years, Downside included, and know wh... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing! After being let down by a well known store for fence panels, concrete posts and gravel boards I called Challenge. Super friendly and very knowledgeable lady on the phone - called F... See more

Company replied

Rated 5 out of 5 stars

Excellent delivered a day before actual delivery date.could of delivered the day before but sadly wasn't around. Excellent products no damage perfect even helped me put it where I needed it couldn't a... See more

Company replied


Company details

  1. #3 of 30 best companies in Fence Supply Shop
  2. #15 of 195 best companies in Garden centre
  3. #4 of 64 best companies in Landscaping Supply Shop
  4. #6 of 67 best companies in Timber merchant
  5. #1 of 3 best companies in Railway Sleepers Supplier
  6. #4 of 31 best companies in Wood Supplier

Written by the company

The easiest, friendliest & most modern way to buy a fence, deck or gate. At Challenge Fencing we’re here to offer help & advice on all of your garden fencing & wooden landscaping projects. We are a local business in Surrey & Kent under the same ownership since 1987 with a history dating back to the 1940s. We only sell premium quality garden fencing, decking, driveway & garden gates and landscaping products such as wooden sleepers. So whether you’re planning a new garden fence or deck, updating your garden furniture, or requiring the added security of a strong garden or driveway, our huge stock means we’ve always got exactly what you are looking for. Our friendly in-branch staff will help make your next garden project a little easier with professional advice & installation guidance. You can buy online & choose to collect at your local branch or have one of our helpful delivery teams drop off your order at home. If you have any questions please telephone your local branch or message us via our Facebook page @ChallengeFencingLtd.


Contact info


4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Ordered online

Ordered online, got a call back a few minutes later to confirm items in stock and agree delivery date which was next day.
Very nice delivery driver who carried items into driveway with me.
Thank you Challenge for excellent service!

4 July 2025
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Daren Chambers, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Don’t bother with the usual diy shops-…

Don’t bother with the usual diy shops- buy a quality product from a local company . Competitive prices snd fixed price delivery based on location. I’ve bought fencing supplies on the cheap in the past but from this company, they last.

7 July 2025
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Patrick Morgan, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff, good quality products and great delivery service. I would not use any other company.

5 July 2025
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Janet Miller, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Brilliant

Brilliant ! Counter service very helpful. Delivery lady amazing ! Phoned half an hour before arriving. Efficient, friendly, etc etc. great service - will definitely use again.

4 July 2025
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Mandy Voller, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, by very pleasant
Nt staff and good quality product

17 June 2025
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Jenny Wright, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Pricing is very competitive

Pricing is very competitive, quality of product top notch, customer service equally top notch! Nothing else to say really besides keep up the good work guys 👍

30 June 2025
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Keith Holdsworth, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Excellent Company

Excellent Company. Great delivery at agreed time and allowed me to add to the order. Thank You

14 June 2025
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Richard Almeida, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Great fencing

Quick easy and friendly service

26 June 2025
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Philip Eaton, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, as always.

5 June 2025
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Alistair, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Andy from the Woking depot should be…

Andy from the Woking depot should be congratulated for his work. He was very knowledgeable and helpful. He goes beyond professionalism and is much appreciated.
Please pass on my gratitude.
Kind regards
Going green landscapes ltd

18 June 2025
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Neil Douse, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Excellent price and service.

The fencing items were easy to order online at a very competitive price and even better were delivered free the next day! The delivery driver was professional and very helpful placing the items exactly where I wanted them. Highly recommended.

2 June 2025
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Roy, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Great all round

Easy to order, great customer service and delivery.

28 May 2025
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Amanda Saunders, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Andy and the Challenge Fencing team…

Andy and the Challenge Fencing team were outstanding. From the very beginning, Andy assisted me and my client in creating a beautiful set of three gates for a new driveway. He understood precisely what I required for the installation and what my client desired in terms of style and finish.
I will only turn to challenge fencing for future projects.

10 June 2025
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Cam Scott, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Great customer experience by Anne…

Anne phoned ahead of the delivery to check her route and that someone would be home to take the delivery. She was super helpful and polite and we worked together to unload the delivery. Anne was a pleasure to deal with.

30 May 2025
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Sarah Rosier, for your kind review; it is very appreciated.

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