Chancellors - Hampstead Reviews 

196
TrustScore 5 out of 5

4.9

55 Heath Street, NW3 6UG London, GB


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Rated 5 out of 5 stars

Ian has been a delight to work with in relation to the sale of my property. He has been very responsive, flexible and provided expert advice based on years of experience. Thanks to Ian and the team fo... See more

Company replied

Rated 5 out of 5 stars

Impressed with this branch of Chancellors. Manager Saam - always reachable, he was charming, patient, extremely helpful. Saam answered and returned calls quickly! Kept us up to date with viewings... See more

Company replied

Rated 5 out of 5 stars

I was selling my flat in Hampstead and, luckily, I contacted Mr Ian Newton from Chancellors over phone. I was convinced to list my flat with them for sale. I also shopped around at a few other estate... See more

Company replied

Rated 5 out of 5 stars

Abby is kind and soft spoken which is unusual and welcome trait for a lettings agent. Abby helped us find suitable rental homes, being available at the last minute and willing to show a variety of dif... See more

Company replied


Company details

  1. #22 of 50 best companies in Estate Agent

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

4.9

Excellent

TrustScore 5 out of 5

196 reviews

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4.9

All reviews

(196)

1,830 reviews in the last 12 months

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Rated 5 out of 5 stars

Ian has been a delight to work with in…

Ian has been a delight to work with in relation to the sale of my property. He has been very responsive, flexible and provided expert advice based on years of experience. Thanks to Ian and the team for their great work.

17 June 2026
Chancellors - Hampstead logo

Reply from Chancellors - Hampstead

We appreciate you sharing your positive experience. We are so pleased that our team's responsiveness, flexibility, and expert advice were helpful.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent Service from Bella Slade

Bella was an absolute pleasure to work with throughout our property purchase. She has a wonderful combination of professionalism, market knowledge, and exceptional customer service.

Bella has a pleasing personality, is charming, friendly, approachable, and always willing to help with a smile. She was responsive, proactive, honest, and highly efficient, making the entire process smooth and stress-free. Her attention to detail, positive attitude, and commitment to her clients truly set her apart.

It was a delight dealing with Bella, and we would highly recommend her to anyone looking to buy or sell property in London.

Thank you, Bella, for your outstanding support and excellent service.

4 June 2026
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Reply from Chancellors - Hampstead

We are so pleased to hear about your positive experience with our team member during your property purchase. We appreciate your kind words regarding their professionalism, market knowledge, and exceptional customer service. It is wonderful to know they made the process smooth and stress-free. Thank you for your recommendation!

Rated 5 out of 5 stars

Sagarika was incredibly helpful

Sagarika was incredibly helpful, friendly, and kept communication smooth and easy throughout the whole process. Highly recommend!

18 May 2026
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Reply from Chancellors - Hampstead

We appreciate your positive feedback! We are so pleased to hear our team was helpful, friendly, and kept communication smooth.

Rated 5 out of 5 stars

Ian was very helpful during my property…

Ian was very helpful during my property purchase. He kept his promises, and communication was clear throughout.

22 April 2026
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Reply from Chancellors - Hampstead

We're happy that the property purchase went smoothly for you. It's great to hear the communication was clear and promises were kept. Thanks!

Rated 5 out of 5 stars

Impressed with this branch of Chancellors. Highly recommend.

Impressed with this branch of Chancellors.
Manager Saam - always reachable, he was charming, patient, extremely helpful. Saam answered and returned calls quickly! Kept us up to date with viewings and what was going on at all times.
Bella also very helpful.
I must say, now our sale has successfully gone through - a pleasure to deal with.

17 March 2026
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Reply from Chancellors - Hampstead

We appreciate you sharing your experience with us. We're happy to hear that you found our team helpful and that you were kept informed throughout the sales process. It was a pleasure to work with you!

Rated 5 out of 5 stars

I was selling my flat in Hampstead

I was selling my flat in Hampstead and, luckily, I contacted Mr Ian Newton from Chancellors over phone. I was convinced to list my flat with them for sale. I also shopped around at a few other estate agents in the area, but was disappointed. Mr Ian and his team are highly professional and respectful, going above and beyond to assist you and doing their best. They also managed my flat for rent. I was happy from beginning to end. If you're selling or buying property, you can trust Mr Ian and his team at Chancellors—such smart and dedicated professionals. I wouldn’t hesitate to use them again in the future. Highly recommended!

24 February 2026
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Reply from Chancellors - Hampstead

We're happy to hear that you had a positive experience selling your flat. We appreciate your kind words regarding our team's professionalism and dedication in assisting you with both the sale and management of your flat. Thank you for recommending our services; we value your trust.

Rated 5 out of 5 stars

Great and smooth experience

Ian has been fantastic throughout the whole experience of buying a property. From start to finish he has been helpful, approachable and always on hand to support! Thanks again for all the help and making the process so smooth and straight-forward!

17 February 2026
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Reply from Chancellors - Hampstead

We appreciate you sharing your positive experience. We are so glad that the team member was helpful and supportive throughout your property purchase, ensuring a smooth process.

Rated 5 out of 5 stars

I had a great experience selling my…

I had a great experience selling my property with Ian Newton as my estate agent. He is a very responsible and professional man who kept me informed every step of the way.

Whether it was viewings or potential buyers showing interest, Ian always made sure I knew exactly what was going on. His communication was excellent throughout the entire process, which made everything feel much less stressful.

I really appreciated his reliability and support. A great guy, and I would highly recommend him.

12 February 2026
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Reply from Chancellors - Hampstead

We appreciate you sharing your experience selling your property. We're happy to hear that you felt well-informed and supported throughout the process. We value your recommendation.

Rated 5 out of 5 stars

It was great working with Ian and he…

It was great working with Ian and he gave me consistent updates and also got me a great offer.

4 February 2026
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Reply from Chancellors - Hampstead

We're happy to hear that you had a great experience and received consistent updates, resulting in a fantastic offer. Thank you for your feedback!

Rated 5 out of 5 stars

Saam Forouhar - A Professional Senior Sales Manager at the Hampstead Branch.

Saam Forouhar, Senior Sales Manager at the Hampstead Branch is an amazing person. When I stepped into the Branch, he made himself immediately available, came to me me and asked what Chancellors do to help me in either selling, renting or purchasing a property in this area. He immediately put me at ease, offered me a hot drink and asked me the reason for coming to Chancellors. Saam has been incredibly patient, kind, supportive and professional in his approach throughout our home sale. He truly listened to my needs and always responded with thoughtful options. He was always punctual when he had an appointment with his clients. His calm approach made the whole process feel easy and enjoyable. He was always there to answer my queries, responded to all my calls (even when he was on holiday) and I could not have asked a for a better 'Sales Manager'. A Big 'Thank you' from me for all your help and support.

9 February 2026
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Reply from Chancellors - Hampstead

We're so pleased to hear about the positive experience you had. It's wonderful to know that the support offered was so helpful during your home sale. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Very good experience again

Second time round, I've been very happy with Chancellors north Londons letting service. The lettings process was managed in a very professional way and led very quickly to an excellent outcome.

30 January 2026
Unprompted review
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Reply from Chancellors - Hampstead

We appreciate you sharing your repeat experience! We are happy to hear that our lettings service was managed professionally, leading to an excellent outcome for you. Thank you!

Rated 5 out of 5 stars

Thank you very much to Will for your…

Thank you very much to Will for your friendly, efficient and professional service.

2 February 2026
Chancellors - Hampstead logo

Reply from Chancellors - Hampstead

We appreciate you taking the time to share your positive experience. We're glad you were satisfied with the service you received.

Rated 5 out of 5 stars

Chancellors Hampstead - Lettings

My experience dealing with Chancellors in Hampstead was excellent. Reece Satnarine in particular went above and beyond to find good tenants for my flat and he kept in touch regularly, he was very helpful and good natured. He gave me useful advice in getting my flat ready for prospective tenants to view and succeeded in finding me tenants so quickly, I had less than a week between tenancies.

1 August 2025
Unprompted review
Chancellors - Hampstead logo

Reply from Chancellors - Hampstead

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

I had a complex personal situation…

I had a complex personal situation requiring a nuanced approach to letting a property. Louis worked with me throughout and provided excellent service.

20 November 2025
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Reply from Chancellors - Hampstead

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

Personalised service

Individualised service, nothing was ever too much trouble and nothing too minor to be explained. The service felt very secure and knowledgeable.

29 September 2025
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Reply from Chancellors - Hampstead

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Louis is fantastic

Louis is fantastic; a great communicator and a brilliant estate agent.

2 October 2025
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Reply from Chancellors - Hampstead

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Very thorough and seemed to go the…

Very thorough and seemed to go the extra mile

29 September 2025
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Reply from Chancellors - Hampstead

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Ian newton is brilliant

Ian newton at chancellors really made the buying process a breeze. Despite purchasing from abroad he was very accommodating and diligent with the purchasing process.

Couldn’t recommend more to anyone wishing to work with Ian.

12 September 2025
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Reply from Chancellors - Hampstead

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Expedite and Diligent Process thanks to Ian skills

Thank you very much to Ian for all his help from start to finish through the process of selling my home.
He secured buyers within a few weeks and the completion was settled within 3 months which is very fast in the UK.
Ian, called me very often to keep me posted and was great messenger between the two parties. I have faced many agent in my life and Ian is amongst the best in term of diligence.
Best,
Audrey

10 September 2025
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Reply from Chancellors - Hampstead

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Very responsive and flexible

Very responsive and flexible. I had the help of Louis to secure our new property and he has been very helpful. No complaints so far.

8 May 2025
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Reply from Chancellors - Hampstead

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

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