Lillie was a pleasure to deal with, she was friendly and professional. Would recommend to anyone looking for a place in Aylesbury.
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See what reviewers are saying
Thank you Chancellor's Aylesbury A massive thank you to Chancellors for guiding us and helping us find our dream home! We are truly grateful for all your support in making this possible. A special... See more
Company replied
We’ve recently been looking to rent in the Aylesbury area but we currently live over an hour away so it makes viewing properties difficult. James has been very supportive and ensured we still were abl... See more
Company replied
Our experience with Pharez the estate agent who dealt with our property purchase was excellent. He was professional, helpful and thoughtful. He kept in touch at regular intervals and tried his best to... See more
Company details
Written by the company
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Chancellors
Written by the company
- About Us
- One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
- What We Do
- Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
- Our Service to You
- Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment
Contact info
13 Market Square, HP20 1TB, Aylesbury, United Kingdom
- 01296 381111
4.8
Excellent
1k reviews
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Would recommend
Staff are amazing and constantly working to ensure you have everything you need. Weekly calls to keep you updated make you feel reassured as to the fact that they are on top of your property and your concerns. Due to market conditions we were unable to complete the chain this time around, but we'll be going straight back to Chancellors when we are ready to put the property back on the market.
2 August 2023
Reply from Chancellors - Aylesbury
Thank you for leaving us this great review Natasha, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Reply from Chancellors - Aylesbury
Thank you for leaving us this great review Mrs Marza, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Chancellors do not respond to complaints
Despite an initial reply on trust pilot from Chancellors- no response to my email or question yet 1 week on.
So don’t be fooled into thinking that complaints here are progressed.
Shocking and unprofessional. As a paying customer/landlord this is disgraceful
Chancellors - you have both my number and email address - stop stalling - 3 months and no resolutions
1 August 2023
Unprompted review
Reply from Chancellors - Aylesbury
Hi Tony, thank you for taking the time to get in touch, we are disappointed to read of your concerns. However, we are aware that your situation is currently being dealt with and the hope is that we can resolve your concerns. You will be contacted soon. Please email directors@chancellors.co.uk with your email or phone number so we can provide further assistance if needed. Many thanks.
Rachel was excellent throughout the…
Rachel was excellent throughout the whole process, she made the journey of buying a home stress free, she was always just a phone call away, and she always replied very promptly, she really went the extra mile to make sure our needs were satisfied.
She made dealing with chancellors estate agents a pleasurable one, and we wouldn’t hesitate to use them again in the future.
19 July 2023
Reply from Chancellors - Aylesbury
Thank you for leaving us this great review Shahid, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Great service Rachael really went the extra mile.
Rachael was really helpful and responsive. A real asset to Chancellors. Thank you Rachael
17 July 2023
Reply from Chancellors - Aylesbury
Thank you for leaving us this great review Sarah, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
I was privileged to have Rachael as my…
I was privileged to have Rachael as my agent. Her calm aura was an additional benefit
Kept me updated on all progress, she was always patient with me and always got back to me as she promised.
I think she is a great asset to the company
Ans I am grateful to have dealt with her
Thank you Rechael
20 June 2023
Reply from Chancellors - Aylesbury
Thank you for leaving us this great review Ms Marfo, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Great customer service from Richard
Richard is always so friendly and helpful, and goes above and beyond in his customer service. He's really knowledgeable too so can always answer any question. His communication is great - he always keeps me informed and I can tell he's smiling - even when we're on the phone.
18 June 2023
Reply from Chancellors - Aylesbury
Thank you for leaving us this great review fabiankae, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
I really recommend this agency
I really recommend this agency, specially James he was very patient and helped us a lot with everything
1 June 2023
Reply from Chancellors - Aylesbury
Thank you for leaving us this great review Mr Stefan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Moving from London to Aylesbury
We’ve recently been looking to rent in the Aylesbury area but we currently live over an hour away so it makes viewing properties difficult. James has been very supportive and ensured we still were able to see the property we wanted and didn’t rush us like other estate agents have. He’s very efficient and helpful with replying to our queries.
31 May 2023
Reply from Chancellors - Aylesbury
Thank you for leaving us this great review Miss Mears, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Miss Rachel Clarke
Our experience of dealing with Rachel is why we have given a 5 star rating.We have found her knowledgeable,helpful and has a sympathetic ear. My wife and I think she is a star.
30 May 2023
Reply from Chancellors - Aylesbury
Thank you for leaving us this great review John and Mary, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
All very professional
All very professional, kept me up to date, very satisfied with the service
Martin
29 May 2023
Georgia burissa has been very helpful…
Georgia burissa has been very helpful all through out our stay at Tring Road and she has always done the follow ups very well,I appreciate and thank for looking after us when ever we called ,Also James has been wonderful and super helpful whenever we called chancellor's for anything
17 May 2023
Reply from Chancellors - Aylesbury
Thank you for leaving us this great review surekha, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Very helpful and spot on with provision…
Very helpful and spot on with provision and requirements, punctual and very good customer care.
Thanks james
10 May 2023
Reply from Chancellors - Aylesbury
Thank you for leaving us this great review Masood, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Assisted with all viewings timely and…
Assisted with all viewings timely and thoroughly. Felt a genuine effort was made to assist with finding a suitable place for me. Professional and proficient in all areas.
9 May 2023
Reply from Chancellors - Aylesbury
Thank you for leaving us this great review Mr Hornsby, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Cannot thank James enough for his help….
Cannot thank James enough for his help in our property search. Would highly recommend. So many agents don’t bother making contact or just let you slip through the net, but not James. Superb.
13 April 2023
Reply from Chancellors - Aylesbury
Thank you for leaving us this great review Ms Randall, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Excellent Experience with JL
James was amazing! He was very helpful and very hands-on to find us what we needed : )
13 April 2023
Reply from Chancellors - Aylesbury
Thank you for leaving us this great review Yetty, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
James was extremely helpful and really…
James was extremely helpful and really listened to what we needed from a property.
He really appreciated that it wasn’t just a rental property it was to be our home.
13 April 2023
Reply from Chancellors - Aylesbury
Thank you for leaving us this great review Dawn, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
James was an excellent agent sales…
James was an excellent agent sales letting through him was very effective he is very proactive, responding you on time, he makes all possible to find you the property which suits you and your budget
view was through a lady called Patricia she was very generous on time and make sure you are knowing possible available option with enough information overall i had very nice experience
10 March 2023
Reply from Chancellors - Aylesbury
Thank you for leaving us this great review Pawar, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Great experience overall
Great experience overall, James helped us a lot explaining all the confusing paperwork. This is our second time using Chancellors and it honestly couldn’t be any better thank you !
16 March 2023
Reply from Chancellors - Aylesbury
Thank you for leaving us this great review Jakub, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Great service
James has been great and really looked after us, always making sure that we are kept updated on everything.
15 March 2023
Reply from Chancellors - Aylesbury
Thank you for leaving us this great review Miss Bolba, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
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