Chancellors - Aylesbury Reviews 

1,037
TrustScore 5 out of 5

4.8

13 Market Square, HP20 1TB Aylesbury, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Lillie was a pleasure to deal with, she was friendly and professional. Would recommend to anyone looking for a place in Aylesbury.

Company replied

Rated 5 out of 5 stars

Thank you Chancellor's Aylesbury A massive thank you to Chancellors for guiding us and helping us find our dream home! We are truly grateful for all your support in making this possible. A special... See more

Company replied

Rated 5 out of 5 stars

We’ve recently been looking to rent in the Aylesbury area but we currently live over an hour away so it makes viewing properties difficult. James has been very supportive and ensured we still were abl... See more

Company replied

Rated 5 out of 5 stars

Our experience with Pharez the estate agent who dealt with our property purchase was excellent. He was professional, helpful and thoughtful. He kept in touch at regular intervals and tried his best to... See more


Company details

  1. Estate Agent

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 13 Market Square, HP20 1TB, Aylesbury, United Kingdom

  • 01296 381111

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,037)

1,573 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I have being looking to rent

I have being looking to rent, James and Pat has been amazing in the support they provided, very professional in approach. Consistent and good time keeping.

I appreciate both of them

4 February 2023
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you for leaving us this great review Olugbenga, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Professional and friendly service, highly recommend!

After a challenging round of viewings with other letting agencies, I came to Chancellors in the hope I could find a suitable property when one came on the market. I completed the contact us form and within a matter of minutes, I had an email from James who had sent me a link to a property that matched everything I was looking for. I was brave and put in an offer without viewing and the offer was accepted the next day.

I then arranged a viewing with Patrycja the following week and she was incredibly friendly and professional. She made me feel at ease instantly which helped!

Since then, the communications from both James and Patrycja have been wonderful and nothing feels too much for them. The process of the application and references is good as you can track your progress without having to chase for updates.

A shout out to Jamie in head office too for all her help with the agreement and referencing side. The process with her has been smooth and quickly responds to emails.

I'll be moving in 2 weeks, starting a new life in Aylesbury and I can't thank the team enough for everything they've done. Together, they've made this normally stressful, scary experience, very pain free and enjoyable. I would highly recommend letting your property or finding your home with James and his team.

18 January 2023
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you for leaving us this great review Sian, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

I am very happy to rent property from…

I am very happy to rent property from Chancellors because all team show respect, and I want mention about Mandeep Singh as he is very good man and he know how to do his job with professoonalism.

Thanks all Chanellors team

30 January 2023
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you for leaving us this great review Mr Constantin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Great communication from James.

James was always on hand from booking the viewing appointment to the viewing day to follow up after.
Great communication and transparency.

28 January 2023
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you for leaving us this great review Mrs Mumbi, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

James has been very helpful and has…

James has been very helpful and has thought of us when properties have become available!

24 January 2023
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you for leaving us this great review Miss Chambers, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Patrycja Eichstadt was great!

Patrycja Eichstadt was efficient, really helpful and friendly; called us with regular updates, feedback and appointment times; knew all about the local area and was honest in her appraisal of Aylesbury - which we didn't know at all. Would highly recommend.

20 January 2023
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you for leaving us this great review Andre, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Responded to all my enquiries

Responded to all my enquiries. Was on the viewing place on time and showed me the premises. Felt comfortable with the ones I was communicating with although it was my first experience looking for a house in a foreign country. You are the best. Keep it up.

17 January 2023
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you for leaving us this great review Miss Hove, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you for leaving us this great review Mrs m Amin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

I am delighted with the service from Chancellors Estate Agents

I am delighted with the service provided by Chancellors from the initial meeting back in June 2022 and the completion in January 2023.
James Green, who valued the flat and provided the valuable advice on how the process of sale would proceed, I cannot praise him enough.
His advice on price of sale was excellent and his communication and his his weekly updates on viewings was invaluable.
I cannot praise enough his sale team, they have offered their guidance and help from the start to completion.
Having, received the offer and the Chancellors Sales Progression Team have been very professional and kept me informed throughout the sales process until completion.
Chancellors, have been excellent and I cannot praise them enough for making the process so easy.

12 January 2023
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you for leaving us this great review Mr F Thomas, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Chancellor's Aylesbury

Very helpful from start to finish. Highly recommended for all of your moving needs.

10 January 2023
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you for leaving us this great review Mr Thornton, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Patrycja is the best agent.So…

Patrycja is the best agent.So professional and polite.She truly cares about what you need.I would highly recommend her to anyone who is looking to rent or buy.

9 January 2023
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you for leaving us this great review Miss Dobrushi, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Chancellor Aylesbury staff are…

Chancellor Aylesbury staff are professional and friendly. They keep to time and provide professional advice at all time.

14 December 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you for leaving us this great review Mr Oladepo, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Amazing and Helpful

They had excellent communication skills, and helped me complete all my tasks, while giving me advice and regularly updating me.

5 December 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you for leaving us this great review Mr Parvez Khan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

James Livingstone (Aylesbury branch)…

James Livingstone (Aylesbury branch) provided a fantastic service from start to finish. As I couldn't get to see the rental property in time, James very kindly sent me a short video and documentation to enable things to move forward quickly. He regularly kept in contact with me with frequent updates. James was polite, friendly and professional every time we spoke and handled everything very efficiently.

3 December 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Hi Miss Chrrtham, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Thank you Sales team!

James in the sale team has been great. I have accepted an offer on my property that has exceeded my expectations. James has kept me updated with all viewings on the property and was very professional.

25 November 2022
Rated 5 out of 5 stars

Fantastic James Green Service

James was fantastic at guiding myself through the process and his explanations on the various stages in purchasing the property were fantastic.

24 November 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you for leaving us this great review Mr Patel, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

James was very helpful…

James was very helpful in help us get our rental house and always squared us away if we had any questions.

19 November 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you for leaving us this great review Mr Shoring, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

Prompt efficient service

Promptness of response.

17 November 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Thank you for leaving us this great review Brinda, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Prompt responses + willing to put in…

Prompt responses + willing to put in the effort to fit viewings in at short notice. Good communication so I could easily fit house viewings into a difficult schedule. Polite and helpful at the house viewing and was able to find very appropriate properties. I am sure I would have rented a property through him had I still been interested in the area.

11 November 2022
Chancellors - Aylesbury logo

Reply from Chancellors - Aylesbury

Hi Matt, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look