Chancellors - Henley on Thames Reviews 

If you want a wonderful new home, and to be guided through the process, Chancellors Henley and Simon Swanson are the team for you! Simon was lovely to work with, attentive, responsive, amazing communicator and negotiator. He thought about our family situation, what would work best for us, explained local laws and customs, helped us settle into the area and sort every last detail. The execution was flawless. Please give Simon a call!

Natalia has been very helpful on both occasions when she has given me access to the flat I am buying. She has been punctual at the venue & unobtrusive while I've taken measurements or talked to friends who have accompanied me. She has a pleasant & friendly manner & I'm sure she will be an asset to Chancellors.

We have been shown two properties now by Natalia who on both occasions has proven to be extremely friendly and knowledgeable about the properties we are looking at.
She was on time which is always a good start to a busy schedule and was able to provide us with all information requested. If she was unable to answer anything in particular then she made sure she found out the answer and relayed that to us at a later date. We would highly recommend the service provided by chancellors Henley

Natalia Kubinska Thought out of the box - when I asked her about a bungalow to view she asked me whether I’d considered another one also on with yourselves. She booked both in one after another - saving me two journeys.
She said she’d wait for me if the traffic was bad. Which took stress and pressure off me giving me a clear head to think when I arrived and looked around.
She is a polite professional girl, not pushy like some. Some talk at you and you don’t have head space and time to process the property. Refreshing to meet an estate agent like her.

I had the pleasure of dealing with Chancellors and in particular Simon Swanson for my recent house rental.
I was selling my previous property and moving into a rented property for the first time in a long time and Simon made sure that the process of doing so went very smoothly. Keeping me up to date with all developments – which I found very useful in minimising the stress that exist around moving homes.

I had dealt with several other letting agents in Henley and my experience with Chancellors was superior. The viewings were swiftly organised, punctual and informed – which lead to swift decision making on my behalf – and I believe the landlord’s too.

This was largely down to Simon’s attention to detail and knowledge of what people need/want from this experience- he goes beyond what I would have expected.

Perhaps this is best illustrated with an example. On my moving in day (which was stressful enough), I was unfortunate to lock myself out of my new rental property with the keys left inside – this threatened to delay the ‘delicate’ timing of moving day. I called Simon and explained my situation and he was kind enough to walk the office set of keys to me himself – in the rain!

Great work.

Natalia was very professional, very positive and listened as well as guiding. Pleasure to deal with.

Great enthusiastic service provided by Simon. Has been very helpful from the start in the search for a property to let and was very pro active in sourcing suitable places. Was very accommodating to providing viewings. He has been very efficient in processing the tenancy agreement and been very informative on what is needed from all parties.
Throughout the process Simon has always been on the end of the phone to answer any questions and is quick to resolve any issues.

A great service and found him very approachable and easy to deal with. Most importantly he responds to emails and calls without having to chase him which is invaluable.

Natalia was very friendly and helpful, she was professional and rearranged her schedule to accommodate showing us around a house. She was knowledgeable about the property we viewed and it was a pleasure to meet her.

Natalia was very professional at all times using the correct covid measures. We were very late for our appointment due to accidents on the M25. She could not have been more patient or helpful. Yours sincerely Mrs Mandy Delaforce

Very good initial introduction from Amy, with such assistance.
Thank you.

i found using chancrllors to sell my property in sonning extreemly good . they kept me well informed and were very helpful and understanding of my lack of IT knowledge.thank you all so much and i would certainly recomend you. Carole Ellis

Natalia provided excellent support, was very responsive and professional.

Great service,
Natalia was extremely helpful, polite and professional. We have had other viewings booked with other estate agencies and we were happy with the service but Chacellours was the most easy to deal with from top to bottom.
Thank you

We dealt with a very nice lady Natalia Kubinska. the property we were interested in was shown to us twice infact by Natalia. she was very professional and friendly. Unfortunatly the offer on the property that we made was not accepted.. I would look forward to having dealings again with Natalia should another property come along.

I have used Chancellors as my letting agent for many years now. Sam Hinton has been my account manager during this time and has always offered sound advice, with consistent support and service. He is always prepared to go the extra mile and will always return calls and emails. Great service Sam. Well done!
Michael T - landlord

My husband and I have had an excellent service from Chancellors in Henley to date. Natalia Kubinska has displayed a high degree of professionalism, and we have been impressed by her friendly and helpful manner. We look forward to receiving further properties from her which match our requirements.
Brenda Cole

Simon and Sam from Chancellors were extremely helpful, friendly and efficient in assisting me with my application and any questions that needed answering. I would definitely recommend and use Chancellors in the future.

The Pandemic has delayed the sale of our retirement property. We now have a new team in Chancellors, Henley who are very bright, keen and working hard to find a buyer. Amy informs us of all activity on a weekly basis and responds quickly to any requests.