Chancellors - Henley on Thames Reviews 

272
TrustScore 5 out of 5

4.9

17 Hart Street, RG9 2AR Henley-On-Thames, GB


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Rated 5 out of 5 stars

Whenever I've needed to rent out my flat, I've always chosen Chancellors in Henley-on-Thames, and Katie is a big reason why. Katie has been professional, approachable and supportive throughout... See more

Company replied

Rated 5 out of 5 stars

We used Chancellors Henley branch whilst looking for a house in Henley-on-Thames. In general, they were extremely responsive to our questions and helped us explore our options. One Sales Agent in... See more

Company replied

Rated 4 out of 5 stars

Sam has always kept me up to date with information on potential tenants and marketing updates. When I have had any queries he has answered promptly. Have also enjoyed dealing with him in the past.... See more

Rated 5 out of 5 stars

Steven Morris at Chancellors has been fantastic to work with. We are tenants and Steven has been communicating with us about an issue that needed to be fixed by the landlord. He checked in with us mul... See more

Company replied


Company details

  1. Estate Agent

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 17 Hart Street, RG9 2AR, Henley-On-Thames, United Kingdom

  • 01491 571157

4.9

Excellent

TrustScore 5 out of 5

272 reviews

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4.9

All reviews

(272)

1,573 reviews in the last 12 months

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Rated 5 out of 5 stars

Very responsive and with clear…

Very responsive and with clear information. Amy is very helpful.

10 June 2021
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Reply from Chancellors - Henley on Thames

Thank you Richard for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

A true professional

Natalia was very professional. She answered our questions and had good knowledge of the property. Any questions she couldn't answer she found the answer for us and called us a few days later which was greatly appreciated. She let us take our time to explore the flat and was not pushy for the sale which we have had when looking at other properties in the past.

8 June 2021
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Reply from Chancellors - Henley on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

I would definitely recommend Chancellor’s Estate Agents in Henley on Thames

I would definitely recommend Chancellor’s in Henley on Thames if you’re looking to sell or buy a property. They are super professional, friendly and helpful and have a great feedback service from prospective buyers if you are selling a property. Natalia is dealing with the sale of our house and nothing is too much trouble, calls are returned really promptly and she has gone out of her way to find the right buyer for our house. Excellent service.

4 June 2021
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Reply from Chancellors - Henley on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Natalia was very professional during my…

Natalia was very professional during my house viewing and all correspondence since. She was very helpful and obliging and I look forward to finalising the purchase with her.

4 June 2021
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Reply from Chancellors - Henley on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Nathalia was very helpful when taking…

Nathalia was very helpful when taking us on a viewing.. thank you

28 May 2021
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Reply from Chancellors - Henley on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

Helpful staff.

Natalia has been helpful reliable and enthusiastic.
Hard to give 5 stars due to the pandemic.

28 May 2021
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Reply from Chancellors - Henley on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Fantastic, will use again!

Natalia had great communication during my whole process, from viewings, to making an offer, to closing the deal.
She was always very happy to chat things through if I needed to and made it feel very personal!
Thank you!

19 May 2021
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Reply from Chancellors - Henley on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Just sold subject to contract & so far…

Just sold subject to contract & so far there has been excellent communication from Natalia in Henley ! never have we witnessed such fantastic support from an Estate agent & Massive understanding from her when we have had stressful moments .Natalia always returns my calls ! Always keeps us updated . & is currently helping us to secure our next property . Excellent & highly recommend !

19 May 2021
Unprompted review
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Reply from Chancellors - Henley on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent service

Excellent service from Natalia helped to sell my property,
Kept me well informed regularly with updates very professional.

19 May 2021
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Reply from Chancellors - Henley on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Natalia has been very helpful and…

Natalia has been very helpful and responds very quickly with updates

19 May 2021
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Reply from Chancellors - Henley on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great service from the chancellors team…

Great service from the chancellors team from the first enquiry phone call through to moving in and beyond. A particular thank you to Simon who has been so attentive and helpful throughout the whole process. It could not have gone smoother!

18 May 2021
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Reply from Chancellors - Henley on Thames

Thank you for leaving us this great review Ms Cantwell, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

A pleasure to deal with

A pleasure to deal with, both helpful and informative.

13 May 2021
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Reply from Chancellors - Henley on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

Finding a new tenant

Sam found us a tenant within 10 days of initial marketing and only 3 viewings. He kept us informed on a daily basis.

10 May 2021
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Reply from Chancellors - Henley on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

I always find Chancellors Henley to be…

I always find Chancellors Henley to be very professional, responsive and polite. This is no different in the recently agreed property purchase dealing with Natalia and Robert, I look forward to working with them and completing the sale and would always consider them in buying, selling or renting a property!

6 May 2021
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Reply from Chancellors - Henley on Thames

Thank you HT for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Natalia was incredibly friendly

Natalia was incredibly friendly, knowledgable and helpful when I was searching for a new home. She made the process easy and actually quite enjoyable.

5 May 2021
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Reply from Chancellors - Henley on Thames

Thank you for leaving us this great review Kerry, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

Natalya from Chancellors was…

Natalya from Chancellors was professional, informed ,helpful and has a lovely manner.

4 May 2021
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Reply from Chancellors - Henley on Thames

Thank you Nick for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars
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Reply from Chancellors - Henley on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 3 out of 5 stars

My negotiator was great- very polite

My negotiator was great- very polite, enthusiastic and able to point out the positive features of the houses I viewed. She also phoned before to check that I was still wanting to view the properties.
She had not visited the houses before as was working in a different area to normal and was unable to give much background info on the house such as previous offers, etc. I feel that Chancellors could of helped both myself and the negotiator by giving her the opportunity to view the houses and be fully briefed before the viewing.

28 April 2021
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Reply from Chancellors - Henley on Thames

Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? We are however delighted that you had a positive experience with one of our negotiators. Many thanks.

Rated 5 out of 5 stars

Excellent

Efficient, knowledgeable and courteous service with a smile

28 April 2021
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Reply from Chancellors - Henley on Thames

Hi Mr Webb, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

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