Chancellors - Henley on Thames Reviews 

272
TrustScore 5 out of 5

4.9

17 Hart Street, RG9 2AR Henley-On-Thames, GB


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Rated 5 out of 5 stars

Whenever I've needed to rent out my flat, I've always chosen Chancellors in Henley-on-Thames, and Katie is a big reason why. Katie has been professional, approachable and supportive throughout... See more

Company replied

Rated 5 out of 5 stars

We used Chancellors Henley branch whilst looking for a house in Henley-on-Thames. In general, they were extremely responsive to our questions and helped us explore our options. One Sales Agent in... See more

Company replied

Rated 4 out of 5 stars

Sam has always kept me up to date with information on potential tenants and marketing updates. When I have had any queries he has answered promptly. Have also enjoyed dealing with him in the past.... See more

Rated 5 out of 5 stars

Steven Morris at Chancellors has been fantastic to work with. We are tenants and Steven has been communicating with us about an issue that needed to be fixed by the landlord. He checked in with us mul... See more

Company replied


Company details

  1. Estate Agent

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 17 Hart Street, RG9 2AR, Henley-On-Thames, United Kingdom

  • 01491 571157

4.9

Excellent

TrustScore 5 out of 5

272 reviews

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4.9

All reviews

(272)

1,573 reviews in the last 12 months

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Rated 5 out of 5 stars

Appointment!

Appointment on time, warm, cheerful greeting!
Excellent comprehensive professional, show round.
Good ambassador for Chancellors.
Unfortunately £150k overpriced otherwise interested. W.Moore

28 April 2021
Chancellors - Henley on Thames logo

Reply from Chancellors - Henley on Thames

Thank you for leaving us this great review Mr Moore, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Spot on from the start

Spot on from the start, Sam Hinton from Chancellor's Henley office has helped me with everything he could and more. Couldn't recommend him and the others at chancellor's enough.

15 April 2021
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Reply from Chancellors - Henley on Thames

Thank you for leaving us this great review Mr D, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

A very positive experience

Alexander was very helpful indeed, putting together a series of eight viewings for me and then repeating three of these over the Easter weekend for my father. Alexander was patient and gave us as much time as we needed to look round the properties, giving constructive suggestions about possible alterations we could make to improve layout for our particular needs.

6 April 2021
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Reply from Chancellors - Henley on Thames

Thank you for leaving us this great review Mrs Redley, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Chancellors has been fantastic…

Chancellors has been fantastic throughout the process of selling my terraced house in Henley, keeping in touch and always providing a reassuring voice at the end of the phone. I'm not supposed to name names in a review but he knows who he is. It was not the easiest place to sell - with tenants in situ and in a location less than ideal - but he made it happen and achieved the price which I had in mind from the beginning.

26 March 2021
Rated 5 out of 5 stars

Thanks Sam,

Thanks Sam,
For all the assistance you provided from your initial response to me moving in, resulting in a hassle free move into a new flat. most welcomed and appreciated.
Eugene O'Gara.

23 March 2021
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Reply from Chancellors - Henley on Thames

Thank you for leaving us this great review Mr Ogara, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Sam Hinton is both professionally very…

Sam Hinton is both professionally very competent and personally very likeable.
All dealings have been dealt with promptly and very satisfactorily reflecting his great knowledge and experience of the property market.

17 March 2021
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Reply from Chancellors - Henley on Thames

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Excellent service and great all round…

Excellent service and great all round experience. We dealt with the Henley branch to sell our home in 2020/21 and the sales manager there was really helpful. Considered and measured style throughout the whole sales process.

16 March 2021
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Reply from Chancellors - Henley on Thames

Hi Edd, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Sam has been totally 'on it' with…

Sam has been totally 'on it' with helping us let our house. He helped us manage the transition from old tenants to new tenants before the tenancy had ended and was extremely proactive in helping us find suitable new tenants so that the house would not be empty for very long. A pleasure to deal with and will definitely be using him in the future if necessary.

12 March 2021
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Reply from Chancellors - Henley on Thames

Thank you for leaving us this great review Daisy, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Excellent experience - Chancellors, Henley on Thames

Thank you to Sam who throughout the process was very patient in answering my questions / queries and kept me informed about developments or made suggestions. It was reassuring to know that he would always return my call.
Not been through a letting process before I had no knowledge and some degree of anxiety. Therefore extremely grateful for Sam’s input as he made it easy and straightforward for me.
Overall a friendly reliable efficient service. A service I would recommend.

6 March 2021
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Reply from Chancellors - Henley on Thames

Hi Rene, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

I was very impressed

I was really impressed with AJ from Chancelours, he was very prompt to meet to to show a property that I was interested at. AJ took the time to ask me key questions in order to help me in my search for the perfect home to me and my son, he was also very good at getting back in touch with a few queries I had. I highly recommend Chancelours, in particular AJ.

3 March 2021
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Reply from Chancellors - Henley on Thames

Thank you Pizycato for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Sam the Estate Agent

Sam the Estate Agent, was very welcoming! Very professional and knew all the details of the property! Me and my partner was impressed not to mention his great humour!
Thanks once again Sam!

24 February 2021
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Reply from Chancellors - Henley on Thames

Thank you Mr Ormerod for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

We have been using Chancellors Henley…

We have been using Chancellors Henley for a number of years now, and thanks to Sam we continue to have excellent service. Nothings appears to be too much trouble and you can always expect a return call no matter the time of day or the enquiry. What's more, he's personable and has an excellent knowledge of the area and likely tenants. As a landlord he provides the reassurance you seek in a lettings agent.

23 February 2021
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Reply from Chancellors - Henley on Thames

Hi AGB, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

I want to express how excellent and…

I want to express how excellent and professional Sam Hinton was during the letting period for my property. I was never in doubt regarding leaving him to deal with the viewings of prospective tenants as he showed an in depth knowledge regarding the property and surrounding area. He has successfully let for me in the past and I will always offer him the chance to let for me in the future .

9 February 2021
Rated 5 out of 5 stars

Great support in finding a new tenant

I instructed Chancellors to help with finding me a new tenant. I worked with Sam Hinton who was excellent throughout the process (as he had been on a previous occasion). He kept me up to date regularly and I always felt he was on top of the process and really working for me to find a tenant- which he did quickly, even securing a higher rental rate than I previously had. I would highly recommend Sam and Chancellors and look forward to working with them in the future.

7 January 2021
Rated 5 out of 5 stars

Great service

Great service, friendly and quick to respond. Sam was extremely helpful and got our property sorted fast and without problems

19 December 2020
Rated 5 out of 5 stars

Lettings team Chancellors Henley - Sam Hinton and Simon Swanson

I have been dealing with Sam Hinton and Simon Swanson about the letting of my property. They were extremely prompt in arranging viewings, took on board the sort of tenants who would be right for the property, and found good tenants. When my move to my new home was delayed for 4 months, Simon and Sam then kept the prospective tenants on board and explained the delay, fielding phone calls every week, and also keeping me updated. They have been extremely helpful with sorting keys, checking the professional cleaning was done well, and arranging details relating to the inventory clerk. I would definitely recommend them.

18 December 2020
Rated 5 out of 5 stars

Sam from Chancellors was excellent

Sam from Chancellors was excellent, great communication throughout, and made the whole process simple and easy!

4 December 2020
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Reply from Chancellors - Henley on Thames

Hello Miss Thompson, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

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