Chancellors - Sunningdale Reviews 

184
TrustScore 4.5 out of 5

4.4

London Road, SL5 0DP Sunningdale, GB


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Rated 5 out of 5 stars

Outstanding communication, proactive, plenty of notice and thoroughly professional staff at every stage of the process. I live abroad and bought my property through Sunningdale Chancellors 12 years ag... See more

Company replied

Rated 5 out of 5 stars

I had very good contact with the agency throughout the tenancy. Although the processes can be quite long, my overall experience was very positive. Any repairs that were needed were handled in a time... See more

Company replied

Rated 3 out of 5 stars

From listing to offer Chancellors were brilliant but then the team we dealing with just vanished and calls went unanswered, promises of calls back never happened. Very frustrating and time consuming.... See more

Rated 5 out of 5 stars

Proactively provided extra help and assistance to me after exchange of contracts for the sale of a property. This is the first time in 50 years of buying and selling properties that I have experienc... See more

Company replied


Company details

  1. Estate Agent

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • London Road, SL5 0DP, Sunningdale, United Kingdom

  • 01344 620163

4.4

Excellent

TrustScore 4.5 out of 5

184 reviews

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4.4

All reviews

(184)

1,573 reviews in the last 12 months

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Rated 4 out of 5 stars

Chancellors sunningdale Reviewed

Chancellors sunningdale have been friendly and have tried to help us a lot with our referencing. We have had a lot of trouble using the canopy service whilst trying to sort out our property to rent, however chancellors themselves managed to help us with this and were able to contact them regarding the matter. Chelsea in particular was very helpful.

17 August 2020
Unprompted review
Rated 5 out of 5 stars

Sunningdale lettings

Found the property on the website, at very short notice we were able to view with ease. We met Chelsea fro. Sunningdale branch of Chancellors. Chelsea was very knowledgeable of the area, and answered all the questions we had regarding property and costs.
We made the decision to take the apartment, since then Chelsea has been amazing with dealing with all the paperwork and communication throughout the process. I would highly recommend Chancellors and Chelsea very good service.

13 August 2020
Unprompted review
Rated 5 out of 5 stars

Excellent...

I was delighted to meet Chelsea at the viewing today, she was friendly, professional, knowledgeable and informative...a fantastic representative for Chancellors and a very refreshing change from most agents in the area that I have dealt with...thank you Chelsea... Clare Carpenter

5 August 2020
Unprompted review
Rated 5 out of 5 stars

Professional and friendly service

I recently decided to downsize from my family home to a retirement flat, not an easy decision after living in the same house for many decades. However, Paul Bosanko and the team at Chancellors Sunningdale were friendly, professional and thorough, providing a really personalised service, going out of their way to help me through the process. This happily resulted in them quickly selling my house and helping me find an ideal new place to live in, all within the same week. As requested by me, they communicated directly with my daughter, who is overseas, keeping her in the loop regarding details, negotiations and paperwork, so I felt confident that everything was being handled properly on my behalf. Thank you Paul and the Chancellors team!

31 July 2020
Unprompted review
Rated 5 out of 5 stars

Chelsea Mcgrath from Chancellors Sunningdale

Chancellors Sunningdale but especially Chelsea Mcgrath from the team was very professional in understanding what we were looking for and helped throughout the rental process. She didn't hesitate to take action and give decisions when needed. Chelsea, you are a Star.

Gurkan Kurul

21 July 2020
Unprompted review
Rated 5 out of 5 stars

I have been dealing with Chelsea…

I have been dealing with Chelsea McGrath in lettings at Chancellors-Sunningdale recently and she has really impressed me with her enthusiasm and professionalism.
I love her happy and cheerful manner always going that extra mile to help her clients.
She carefully handled all related matters urgently and with great diligence. Excellent response time.
I am a very satisfied client and extremely happy for having chosen Chancellors.
All credit goes to Chelsea McGrath. Thank you for all your efforts.
Highly recommended

18 July 2020
Unprompted review
Rated 5 out of 5 stars

When you have characters like Paul…

When you have characters like Paul Bosanko Representing your brand he personally goes that extra mile.
He is sociable factual and believable and makes you believe he has your best interests at heart.

Hold on to him he’s good for your brand where we see a lot of managers not well equipped to fit into communities and make sales.

25 June 2020
Unprompted review
Rated 5 out of 5 stars

Property Letting

My experience in dealing with Chancellors to manage my property for letting has been superb. Shannon has exceeded expectations and has provided a fantastic service throughout. Her advice has been much appreciated and she has consistently provided regular updates. I look forward to continuing dealing with Shannon and Chancellors. ***Highly recommended***

16 June 2020
Unprompted review
Rated 5 out of 5 stars

Rental.

The service I have been provided by Shannon in your Sunningdale branch. Really has been second to none.
The customer service has been brilliant, she really listens to the customer and understood our needs an knew exactly what we was looking for. She kept us updated the whole way through. We really could not of asked for better service.
My mother also has her house up for sale with you as she was so impressed with how helpful you was.

12 June 2020
Unprompted review
Rated 5 out of 5 stars

Mr Paul McMahon

Mr Paul McMahon was extremely helpful, cheerful and as accommodating as he could be with regard to our needs and questions regarding the property we are purchasing. A real credit to your organisation.
Mrs Jennie Kimmings

10 June 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Had the pleasure of dealing with Paul McMahon at the Sunningdale office.

Completely professional from the off with a fantastic style that made us feel very relaxed when making one of the biggest purchases of our lives. Throughout the process, Paul has continued to support, answering our questions along the way.

9 June 2020
Unprompted review
Rated 5 out of 5 stars

The service I have received form…

The service I have received form Shannon Corrigan and Chelsea McGrath was excellent. Both ladies communication and people skills were outstanding. Shannon was really on top trying to find the perfect house for us, knowing well what we were looking for and contacting us as soon as the new property came up. Chelsea always was well prepared handing out masks and gloves, on time and very helpful and calm when we were visiting houses. Gave us a lot of time to view and was very patient with us.

9 June 2020
Unprompted review
Rated 5 out of 5 stars

We were extremely impressed by the…

We were extremely impressed by the service we received from the outset. Paul responded to all our queries promptly and comprehensively, which expedited the whole process.

15 March 2020
Unprompted review
Chancellors - Sunningdale logo

Reply from Chancellors - Sunningdale

Thank you for leaving us this great review David, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Thank you to Chelsea McGrath for always…

Thank you to Chelsea McGrath for always being professional and making me feel reassured. I stuck with Chancellors because of your ability to listen and give the time I needed in all situations. Other members of staff should follow your professionalism and courteous nature when on the phone. I am looking forward to moving into my new home.🤞🏽

14 March 2020
Unprompted review
Rated 5 out of 5 stars

We had the pleasure of dealing with…

We had the pleasure of dealing with Chelsea at the Sunningdale branch on 22nd and 24th February.

We don't normally write reviews but this was such an EXCEPTIONAL experience given an EXTREMELY DIFFICULT situation, as described below.

Scenario:
We handed our notice in as Tenants having found a 2 bed property to move into on the 22nd Feb with an agent in Egham.

Complication:
Upon arriving at the new property, unfortunately we found the 2 bed uninhabitable with black mould, filthy white goods and a mediocre effort at a self clean by the previous tenants, nevermind a ''professional clean'' as assured.
We made the decision not to move in, and agreed to cancel the tenancy with the landlord and agent.

Silver Lining:
This is where we were introduced to Chelsea at Chancellors in Sunningdale.
Chelsea took the time to really understand this difficult situation we found ourselves in, the tight timeframes we needed to adhere to when finding a property with only days left on our previous contract, and the nuances of our needs as a young professional couple!

Chelsea did one very specific thing that most the other agents we spoke to on Saturday failed to do, and one thing NONE of them did:
- Chelsea did exactly what she said she would do. Whether ''I'll call you at 2 with an update'' or ''i'll speak with the landlord about that specifically and come back to you by 4'', everything Chelsea promised she would do, she did!
The thing that really instigated this write up is that Chelsea took our situation (emergency scenario, requirements, wants and needs) and although providing one property exactly as specified she also took us to an additional property within one working day that we would never have chosen from listings, but actually resolved the scenario we found ourselves in and challenged to think outside the box in regards to what we actually ''needed''.
We have heard great things about Chancellors in the past from other tenants, but it was great to experience this first hand and see Chelsea flying the brand's flag

24 February 2020
Unprompted review
Chancellors - Sunningdale logo

Reply from Chancellors - Sunningdale

Hi Liam, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

Russell Gooden - Sunningdale

Russell Gooden in particular dealt with us in a professional and considerate way. This made a big difference as the purchase was difficult and protracted.

21 February 2020
Unprompted review
Chancellors - Sunningdale logo

Reply from Chancellors - Sunningdale

Hi Mr and Mrs G, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

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