Chancellors - Sunningdale Reviews 

184
TrustScore 4.5 out of 5

4.4

London Road, SL5 0DP Sunningdale, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Outstanding communication, proactive, plenty of notice and thoroughly professional staff at every stage of the process. I live abroad and bought my property through Sunningdale Chancellors 12 years ag... See more

Company replied

Rated 5 out of 5 stars

I had very good contact with the agency throughout the tenancy. Although the processes can be quite long, my overall experience was very positive. Any repairs that were needed were handled in a time... See more

Company replied

Rated 3 out of 5 stars

From listing to offer Chancellors were brilliant but then the team we dealing with just vanished and calls went unanswered, promises of calls back never happened. Very frustrating and time consuming.... See more

Rated 5 out of 5 stars

Proactively provided extra help and assistance to me after exchange of contracts for the sale of a property. This is the first time in 50 years of buying and selling properties that I have experienc... See more

Company replied


Company details

  1. Estate Agent

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • London Road, SL5 0DP, Sunningdale, United Kingdom

  • 01344 620163

4.4

Excellent

TrustScore 4.5 out of 5

184 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(184)

1,573 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So happy to testify for Shannon

So happy to testify for Shannon, she kept plugging away trying to let our house for us and when things were not going right she came up with some great ideas about refreshing our kitchen units at low cost - which more or less gave us an instant result and we now have a tenant. I feel she gave us personalised service and wenr that “extra mile” for us.

18 February 2020
Unprompted review
Chancellors - Sunningdale logo

Reply from Chancellors - Sunningdale

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Russell Gooden from Chancellor’s Sunningdale

Russell from Chancellor’s Sunningdale, always gave us 100% service. His knowledge and expertise were a great help to us. Nothing but praise. I would recommend wholeheartedly.

Thank you.

17 February 2020
Unprompted review
Chancellors - Sunningdale logo

Reply from Chancellors - Sunningdale

Hi Mrs Watson-Bibby, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Everything was done well!

Everything was done well! Thank you Russell!

11 February 2020
Unprompted review
Chancellors - Sunningdale logo

Reply from Chancellors - Sunningdale

Thank you Mrs Dixon for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Chelsea has been very accommodating and…

Chelsea has been very accommodating and helpful in my search for a rental property. She's very quick in replying to emails and following up with a phone call.

8 February 2020
Unprompted review
Chancellors - Sunningdale logo

Reply from Chancellors - Sunningdale

Hi Mrs Moharer, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

Chelsea has been great!

Chelsea has been great with providing me extra properties to look at after my original choice was not available.

7 February 2020
Unprompted review
Chancellors - Sunningdale logo

Reply from Chancellors - Sunningdale

Thank you for leaving us this great review Miss Valtcheva, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Very professional

Very professional, helpful, understanding. In such a complex process, Russell made the process easy and he is a pleasure to deal with. I have recommended him to everyone I know in the area.

6 February 2020
Unprompted review
Chancellors - Sunningdale logo

Reply from Chancellors - Sunningdale

Thank you Michel for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great experience with Chancellors and…

Great experience with Chancellors and their agent Chelsea. Very professional, personable, and answered all of our questions quickly -enabling us to make informed decision quickly. Highly recommend.

6 February 2020
Unprompted review
Rated 5 out of 5 stars

Property Viewing

Property Viewing

Me and my partner have recently been viewing and searching for property with Chancellors. They are all very polite and helpful.
Chelsea Mcgrath have been a great help to me and my partner in helping us looking for our home.

4 February 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, Shannon is really good to deal with and had viable tenants ready to take the flat within hours of it going on the market.

21 January 2020
Unprompted review
Rated 4 out of 5 stars

Excellent service conducted in a…

Excellent service conducted in a friendly manner, Robert is easy going to work with and helped make buying my first property a smooth and enjoyable experience (even though it took longer than expected!)

12 December 2019
Unprompted review
Rated 5 out of 5 stars

Shannon is an experienced and proactive…

Shannon is an experienced and proactive Lettings Manager who leaves no stone unturned in trying to find a tenant to pay the correct rent. She has excellent customer service skills and quickly gained my trust. Thanks to her, I have one less thing to lose sleep over.

12 December 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look