ChargedEV Reviews 

11,721
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 3,537 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism and helpfulness of the staff, who are often described as friendly and knowledgeable. The installation process itself is widely praised for being efficient, tidy, and well-explained from start to finish. Many reviewers also commend the neatness of the completed work, with attention to detail like discrete cable routing, and are happy with the product. However, some customers also noted significant issues with customer service and scheduling. These concerns include difficulties in getting installations properly commissioned, long delays, and problems with communication from scheduling teams. Reviewers mentioned abrupt advisors, engineers arriving without necessary equipment, and being stuck in call queues without resolution.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising installers for their professionalism,... See more

Service

Customers consistently note positive experiences with service, praising the professionalism, efficiency, and... See more

User experience

Customers had positive experiences with user experience, particularly regarding installation and initial... See more

Customer service

Users describe positive interactions with customer service, with many praising individuals for being honest,... See more

Product

Reviewers mention positive feedback about the product, with many expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Aron was an awesome installer, he arrived early, spotted that there was an issue with the untethered unit that I wanted and switched it for a tethered version at no extra cost. Excellent explanation... See more

Rated 5 out of 5 stars

Great service provided by Josh who installed my charger, he did a really great job all around, super happy with the result, you can’t even tell there’s an EV charging cable running through the living... See more

Rated 5 out of 5 stars

James S kindly contacted me the day before installation and told me what time he would arrive. This allowed me to plan my day. He promptly arrived and we discussed the options to connect the EV charge... See more

Rated 5 out of 5 stars

Ross did an excellent job of boxing in the cables and making a tough job look as neat as possible. He was on time, friendly and kept us updated through the day. The charger we'd picked wasn't suit... See more


Company details

  1. Electric vehicle charging station
  2. Energy Equipment and Solutions
  3. Solar Energy Contractor

About ChargedEV

Written by the company

ChargedEV, the UK's leading electric vehicle charging specialst making Home EV charging, Workplace EV charging and Solar and Renewables easy!

Ordered an electric car? We’ve got your back. With over a decade in the game, ChargedEV is the name you can trust for top-quality home EV charger installations.

No nonsense— we aim to provide a charger that fits well with your lifestyle.

We’ve scoured through the market to bring you the best of the best in EV charging points. Whether you’re after tomorrow’s tech, sleek design, or bulletproof reliability, we’ve got an option that ticks your box.

That’s why drivers across the UK reckon we’re the go-to choice.

Ready to power up your drive? Book your home EV charger installation with ChargedEV today.

GET A HOME EV CHARGER QUOTE EXPLORE SOLAR & RENEWABLES CHARGE YOUR CAR AT WORK

Contact info

4.9

Excellent

TrustScore 5 out of 5

12k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 32% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(11,721)

3,269 reviews in the last 12 months

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Rated 5 out of 5 stars

ChargedEV recently installed a new Hypervolt Home Pro 3

ChargedEV recently installed a new Hypervolt Home Pro 3. After the initial install we were facing some issues with the wireless connectivity to the charger. So decided to hard wire the charger into our home network. We booked a follow-up with ChargedEV for an installer to come out and connect the Ethernet cable to the charger. Rock, the installer came out on the afternoon of the day that we booked and after a bit of discussion connected the cable, all within an hour of arriving. Neat and tidy. Thanks ChargedEV and Rock!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Indra EV charger repair

Andrian kept me informed of his arrival time and was friendly and polite when onsite. He fixed our charger issue and showed the app setup. Very happy with the service received.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Had a great installation with Conor S - Fast and friendly service. ChargedEV customer support over the phone was very good - excellent communication, easy process to inspect the property over the phone to setup for the install.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great installation completed

My engineer named Rock arrived at exactly the time we were told and was very personable. He did a great job installing the EV charger. All work was shown to me before he left and was left looking very neat,tidy and smart.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service 5*

Andrian delivered excellent service—quick, efficient, and clear every step of the way. He made sure to explain everything throughout the process, which I really appreciated. Highly recommended!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great install

James S arrived promptly and did a great instal. Went through the product really well and help get it all set up! Left the place clean and tidy too

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing, thank you

I had a lovely gent called Connor, who firstly reminded me with a courtesy call and text which is amazing as menopausal.

He was extremely helpful, did the job quickly and efficiently and even said to call him if i have any problems. Amazing company and very efficient. Would highly recommend. And if you get lovely Connor, its an added bonus .

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Installer friendly

Installer friendly, efficient and very proffesional at what he done.
Highly recommended and a very good service provided.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

A pleasure to deal with Connor

After the initial problems dealing with Charged EVs customers service, Connor came today to install the charger and completely turned my experience around. Very polite, considerate, helpful at explaining everything and kept the install extremely tidy. Please with the install and happy with Connors work and effort. He also kept me informed the day before of arrival times as well as on the day. Top guy, appreciate the friendly and easy experience.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Younes was really polite and friendly, he installed the charger while I worked from home and kept me updated about when the power was to be turned off (was only off for about 10 mins). All completed to a very high standard, thank you.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

An excellent service

An excellent service - prior, during and post installation. The installer, Matthew Smith, was brilliant. He was punctual and completed the installation quickly and professionally in under 2 hours. He then patiently explained how to navigate both the charger and the online App, ensuring I could use everything before leaving. I would highly recommend his work as well as the company itself.

1 April 2026
Unprompted review

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