Charnwood Machinery are now my go-to for tools and workshop equipment in the first instance. Starting with the purchase of a Lathe, following with accessories and other tools. I can not fault the qual... See more
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Company details
- #48 of 84 best companies in Tool shop
- #5 of 6 best companies in Tool manufacturer
- #13 of 18 best companies in Woodworking Supply Shop
Written by the company
Charnwood supplies Woodworking Machinery and Hand Tools – suitable for everyone from hobby enthusiasts, to professional trade users. We offer a Next Day Delivery service throughout the UK mainland. The Charnwood range of woodworking machinery is supplied with a 5 year Guarantee, we also offer a full Spare Parts Service for every product and have Technical Engineers available to help with any enquiries. Our product range includes classical machinery like Bandsaws, Table Saws, Planers, Thicknessers, Sanders and Dust Extractors. We also have a comprehensive range of accessories and tooling to complement the machinery range. Charnwood is a family-run business, established in 1977. For over four decades, we have been dedicated to providing top-quality woodworking machinery to UK woodworkers. Our commitment to excellence and customer satisfaction has made us a trusted name in the industry.
Contact info
United Kingdom
- www.charnwood.net
Hasn’t replied to negative reviews
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Bought the W012 portable router table…
Bought the W012 portable router table from Amazon. The table had a few issues so rather than go through Amazon's complaints process as I wanted to give Charnwood the opportunity to figure the issues out first and they did not disappoint, they were fast in response and have sent out replacement parts. The chap I spoke to was Andy a top tier human that didn't mess around getting to resolving my issue and giving me complete piece of mind. Very well done Charnwood, how refreshing to have real, actual customer service!!
Chris
What I got.
The service was good but there was a mix up on the delivery. I paid for next day delivery but got the Post Office. "Michael"
Great products and staff
Great products, highly proficient and extremely helpful staff - just a pleasure to trade with.
Very good service
The ordering process was very easy, and delivery very good. on unpacking the bandsaw I found that one of the cable strain relief glands had been very badly bent (obviously during the packing of the machine) so on cantact Charnwood I was askedto send a photo of the damage and one of the engineers phoned me back, and after discussing the problem with him he put a replacement part in the post straight away, which was very useful because I visions of having to repack the machine and return it. I have used the company since for some other extras and waspleased with the speed of delivery. I have no hesitation in recommending the company
Good quality products at reasonable…
Good quality products at reasonable price. Fast, efficient delivery.
Fast service
Absolutely pleased with the bandsaw and…
Absolutely pleased with the bandsaw and base and easy to set up once I got it out of the case. Cuts well and just what I wanted.
Always a pleasure to deal with
Always a pleasure to deal with. Excellent machinery and customer service.
I would have given them six stars if I…
I would have given them six stars if I could. I dropped into the store to look at a bandsaw, asked a member of staff walking through a question, and he ended up spending an hour with me explaining and demonstrating the saws capabilities. Thanks Charlie.
I ordered the saw the following week and had a minor issue with the table. To cut a long story short I ended up taking the table into the Charnwood 'store' by arrangement and Andy spend 2 full hours sorting it so it was exactly as I would like it. Thank you.
In my experience good customer is engrained into the Charnwood Machinery organisation, they certainly set a very high bar some of their competitors get nowhere near. WELL DONE and THANK YOU.
Bandsaw help replacing a drive belt on…
Needed help replacing a drive belt on my bandsaw. Sent email, had a phone call within minutes and transferred to someone who sorted out my problem promptly. Very impressed
great customer service!
Scroll saw blades with information
Good delivery not to long to wait for delivery blades separated and labelled not used yet but look good
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