Charters Estate Agents Reviews 

Cannot thank the team enough for all their hard work and dedication to helping and supporting my journey of my first purchase. Jo was an absolute superstar and the communication was wonderful. I felt heard, supported and actioned on behalf of so thank you all so much!

We completed our house sale in Eastleigh on 06/07/26, Although the process was drawn out and took about 5 months from accepting the offer till completion, the guys and girls at Charters were always on the ball, they kept us informed with everything, even during that time in all house sales when it goes quiet while solicitors do their thing, They rang us just to reassure things were progressing. From the start, all the staff were friendly and professional, even if we were passing and called in At Chandlers Ford, Nothing was too much trouble, Yes we paid probably a bit more than elsewhere but they got the job done and matched our house with the buyer. I can't remember names in the CF branch but thank you to each and everyone who dealt with the sale of our home.

We chose Charters to help us sell our house in Chandler's Ford. We did speak to a couple of others first, but from the moment we started talking to them they seemed to genuinely care about us and helping us find the best deal for our property. In the Chandler's Ford branch Jorgia, Cameron, Lydia, Brett and all the other staff we interacted with were at all times friendly, understanding, and offered excellent advice to help us position our property on the market. The impression we got speaking to some other agents was that they prioritised a quick sale for their turnover, where as our house is our most valuable asset Charters were great at positioning us to make the most of that in a difficult time in the market, not pressuring us to accept low offers and giving us up to date advice as the market shifted.
Their reputation and rating on here is well deserved, when selling again I would definitely have them at the top of my list.

I worked with Lucy in Hove....I realised what a difficult market it would be after an initial foray in the market....I called her at 2.30 and I asked for a quick result, we had a property sorted by 5.00....friendly , efficient, knowledgeable and reassuring...

It has great and perfect customer service. I will recommend it to everyone.

Hi! I'm in the process of seeking a new property to rent. And could definitely say that Zara is extremely helpful and pleasant person. She carefully took all the details and offered different options for me immediately. Thank you😊

Huge help from William Prowse - he’s been great on the phone and has made sure that any outstanding jobs have been completed!

Had a great talk with Zara from Charters Brighton. She listened to my considerations for potential viewings and was very clear and concise with information given. Very professional with a great attitude!

Rhian showed us a house in Portsmouth. She was very professional, friendly, on time. We are now handling the processing of renting and we hope everything will go through OK.

A massive thank you to Gary Hansford, who was absolutely instrumental in getting us to the finish line. Throughout the entire process, he was proactive, professional, and excellent at keeping both myself and the buyer in the loop. He constantly chased solicitors and pushed the case along to ensure there were no unnecessary delays. It made a stressful time so much easier. It's also the second time I've used Charters Estate agent for the sale of my property, I highly recommended Charters!

It has been a genuine pleasure to work with Rhian. She has been beyond helpful and kind. She has done her best to find us the perfect home. And would constantly find us new ones that suited us.

I've had absolutely amazing service from Kirstie at the Farnham office. My partner and I have been struggling to find somewhere as we were often being brushed off. However, with Kirstie she welcomed us in with open arms plus she and her colleagues made the renting process speedy and easy to understand. Huge thanks to the Farnham and Alton team helping us smoothy move into our new home, highly recommend :)

From my very first enquiry through to passing all of my checks, Nikola has been absolutely outstanding. She responded to every email incredibly quickly, kept me informed throughout the entire process, and always took the time to explain everything clearly and thoroughly. What stood out the most was how reassuring she was whenever I had questions or concerns. Moving home can be stressful, but Nikola's professionalism, communication and attention to detail made the whole experience feel straightforward.

Nikola is an absolute credit to Charters, and I sincerely hope she receives the recognition she deserves for the standard of service she provides. Charters have provided an excellent service from beginning to end, and I wouldn't hesitate to recommend them.

We had a viewing with Michael and he was so professional and welcoming. From first contact, to checking our requirements and then arriving on time (well early actually) for our viewing, Michael was a pleasure to work with. We have looked around a number of properties and he was the most thorough and professional agent we have come across.

We couldn’t have asked for a better experience with Claire Pearless. From the very beginning, she was incredibly friendly, professional, and supportive. She guided us through every step of the process, explaining the contract, the referencing process, the guarantor requirements, and the initial deposit in a way that was clear and easy to understand.

She was always happy to answer our questions, responded quickly, and made what could have been a stressful process feel straightforward and manageable. Her communication was excellent, and we always felt well informed and supported.

Claire’s kindness, patience, and dedication really stood out, and we truly appreciate everything she did to help us. She made the whole experience smooth from start to finish, and we would highly recommend her to anyone looking for outstanding service. Thank you so much, Claire!

Parris is helpful, responsive and reactive. A pleasure to deal with and always reliable and informative.

Charters were the estate agent for the house that I am purchasing. They have handled the process without issue from start to finish. Jo in particular has kept me updated and has been easily reachable and responsive. She helped resolve a particular issue we had with timescales, and overall her management of the matter has made it that little bit less stressful!

I first viewed with charters in Havant and Luke and his team have been brilliant never a problem when I needed to view always very happy to help they have been amazing and would highly recommend Luke and his team in the Havant office.
After I had agreed to buy Lisa took over getting the house exchanged she has been brilliant too never too much trouble always willing to help and with her excellent help we actually exchanged contracts today!!! Well done Charters excellent service all round from a very happy buyer !!

I had the pleasure of meeting a lovely young lady on 2 viewings Evelyn, such a kind friendly lady an asset to Charters 🙂

Charters are very helpful and professional. My recent move was made so much easier and nowhere near as stressful as it normally would have been if it wasn’t for Eloise at the Havant branch. Can’t recommend the company and Ella enough!